Zoho ManageEngine ServiceDesk Plus is Now Free!
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@scottalanmiller Who does? If it's anyone it's the exec team. I can guarantee the sales team knows it ain't. The CMs know it ain't. Anyone working IT there knows it ain't.
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IT team? You mean one guy?
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@scottalanmiller Yea...poor Kris...
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@scottalanmiller Doesn't change the point of my post though. Only people who might be clinging to legacy thinking as far as the company are founding/early members.
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Well, we already have our ServiceDesk Plus demo up and running on Rackspace!
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@scottalanmiller when'd you do that? Just now?!
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@scottalanmiller Okey dokey.
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I'm playing with the SaaS model this morning. Love what I'm seeing so far, but trying to import my AD users isn't going well. The provisioning app refuses to bind - tells me I have the wrong username or password...but the same combinations work fine in LDP.exe
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Is the SaaS model free too?
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Eh, doesn't matter for us. We have two custom created ticketing systems along with Remedy and one we finally phased out a year ago. We are supposed to be folding in all the others into our one single product, but that's gonna be way down the road.
Although it might be good to have it under my belt when it comes around to looking for jobs. Also doesn't hurt that one of our customer's uses it for their service.
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It runs on JBoss which is interesting.
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Assuming MySQL is driving the DB?
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@PSX_Defector said:
Assuming MySQL is driving the DB?
PostgreSQL by default. MS SQL Server as an option.
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Anyone seen anything about the MSP version yet?
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I "bought" 10 tech licenses for the SaaS model for $0.00, so it looks like it to me. I starts out in a trial mode, but go to buy licenses and the standard price is 0.
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@ChristopherO Really? Wow..... Going to try that now.....
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@ChristopherO Do you have a link to buy? I don't see one on there site.....
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@Aaron-Studer I was logged into my SaaS trial, then up at the top where it complains about you have 30 days left or whatever just click that and it takes you to the purchase page.
