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    Zoho ManageEngine ServiceDesk Plus is Now Free!

    IT Discussion
    zoho manageengine service desk plus helpdesk saas
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    • scottalanmillerS
      scottalanmiller @thanksajdotcom
      last edited by

      @ajstringham they still feel the app is the product.

      thanksajdotcomT 1 Reply Last reply Reply Quote 0
      • thanksajdotcomT
        thanksajdotcom @scottalanmiller
        last edited by

        @scottalanmiller Who does? If it's anyone it's the exec team. I can guarantee the sales team knows it ain't. The CMs know it ain't. Anyone working IT there knows it ain't.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          IT team? You mean one guy?

          thanksajdotcomT 1 Reply Last reply Reply Quote 0
          • thanksajdotcomT
            thanksajdotcom @scottalanmiller
            last edited by

            @scottalanmiller Yea...poor Kris...

            1 Reply Last reply Reply Quote 0
            • thanksajdotcomT
              thanksajdotcom
              last edited by

              @scottalanmiller Doesn't change the point of my post though. Only people who might be clinging to legacy thinking as far as the company are founding/early members.

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @scottalanmiller
                last edited by

                Well, we already have our ServiceDesk Plus demo up and running on Rackspace!

                thanksajdotcomT 1 Reply Last reply Reply Quote 0
                • thanksajdotcomT
                  thanksajdotcom @scottalanmiller
                  last edited by

                  @scottalanmiller when'd you do that? Just now?!

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @thanksajdotcom
                    last edited by

                    @ajstringham said:

                    @scottalanmiller when'd you do that? Just now?!

                    Yes. Details are up in Yammer.

                    thanksajdotcomT 1 Reply Last reply Reply Quote 0
                    • thanksajdotcomT
                      thanksajdotcom @scottalanmiller
                      last edited by

                      @scottalanmiller Okey dokey.

                      1 Reply Last reply Reply Quote 0
                      • C
                        ChristopherO
                        last edited by

                        I'm playing with the SaaS model this morning. Love what I'm seeing so far, but trying to import my AD users isn't going well. The provisioning app refuses to bind - tells me I have the wrong username or password...but the same combinations work fine in LDP.exe 😕

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          Is the SaaS model free too?

                          1 Reply Last reply Reply Quote 0
                          • PSX_DefectorP
                            PSX_Defector
                            last edited by

                            Eh, doesn't matter for us. We have two custom created ticketing systems along with Remedy and one we finally phased out a year ago. We are supposed to be folding in all the others into our one single product, but that's gonna be way down the road.

                            Although it might be good to have it under my belt when it comes around to looking for jobs. Also doesn't hurt that one of our customer's uses it for their service.

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              It runs on JBoss which is interesting.

                              1 Reply Last reply Reply Quote 0
                              • PSX_DefectorP
                                PSX_Defector
                                last edited by

                                Assuming MySQL is driving the DB?

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @PSX_Defector
                                  last edited by

                                  @PSX_Defector said:

                                  Assuming MySQL is driving the DB?

                                  PostgreSQL by default. MS SQL Server as an option.

                                  1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User
                                    last edited by

                                    Anyone seen anything about the MSP version yet?

                                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller @A Former User
                                      last edited by

                                      @Aaron-Studer said:

                                      Anyone seen anything about the MSP version yet?

                                      Nope.

                                      1 Reply Last reply Reply Quote 0
                                      • C
                                        ChristopherO
                                        last edited by

                                        I "bought" 10 tech licenses for the SaaS model for $0.00, so it looks like it to me. I starts out in a trial mode, but go to buy licenses and the standard price is 0.

                                        ? scottalanmillerS 3 Replies Last reply Reply Quote 0
                                        • ?
                                          A Former User @ChristopherO
                                          last edited by

                                          @ChristopherO Really? Wow..... Going to try that now.....

                                          1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User @ChristopherO
                                            last edited by

                                            @ChristopherO Do you have a link to buy? I don't see one on there site.....

                                            C 1 Reply Last reply Reply Quote 0
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