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    Zoho ManageEngine ServiceDesk Plus is Now Free!

    IT Discussion
    zoho manageengine service desk plus helpdesk saas
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    • ?
      A Former User
      last edited by

      Sign-Up Link: http://www.manageengine.com/products/service-desk/free-it-help-desk-software.html

      scottalanmillerS 1 Reply Last reply Reply Quote 1
      • NicN
        Nic
        last edited by

        Shots fired!

        1 Reply Last reply Reply Quote 0
        • ?
          A Former User
          last edited by

          No Support is included, wowever you can buy support if you want it.

          NicN 1 Reply Last reply Reply Quote 0
          • NicN
            Nic @A Former User
            last edited by

            @Aaron-Studer also limited to 5 techs, IIRC

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • ?
              A Former User
              last edited by

              I can't seem to find any info on the Free MSP version.

              1 Reply Last reply Reply Quote 0
              • ?
                A Former User
                last edited by

                It's not limited to 5 techs anymore.

                Watch the video - 00:51

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @A Former User
                  last edited by

                  @Aaron-Studer said:

                  Sign-Up Link: http://www.manageengine.com/products/service-desk/free-it-help-desk-software.html

                  Thanks

                  1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Nic
                    last edited by

                    @Nic said:

                    @Aaron-Studer also limited to 5 techs, IIRC

                    No that's the unupdated page. The weekend change is that it is unlimited. See the video above.

                    1 Reply Last reply Reply Quote 1
                    • BudB
                      Bud
                      last edited by

                      Nice! I'll be downloading and installing this at work in the next couple of days for evaluation.

                      1 Reply Last reply Reply Quote 1
                      • ?
                        A Former User
                        last edited by

                        Still can't find anything about the MSP Edition.....

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @A Former User
                          last edited by

                          @Aaron-Studer said:

                          Still can't find anything about the MSP Edition.....

                          Huge MSP link on their page. On a phone right now but it was very in my face when I looked this morning.

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @scottalanmiller
                            last edited by

                            @scottalanmiller I see it listed, I just don't see anything on the free edition. Looks like it starts at $595

                            scottalanmillerS 1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller @A Former User
                              last edited by

                              @Aaron-Studer said:

                              @scottalanmiller I see it listed, I just don't see anything on the free edition. Looks like it starts at $595

                              We keep posting this..... Their site has not been updated with the "free" info yet for any edition.

                              1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User
                                last edited by

                                Hi Aaron,

                                The ServiceDesk Plus standard edition has been already released for free, but regarding the ServiceDesk Plus MSP, the release date for free edition has not been announced yet.

                                Hope it will be announced soon.

                                Regards,
                                Sameer

                                Sameer Khan
                                ZOHO Corp.,
                                4141 Hacienda Drive
                                Pleasanton, CA 94588, USA
                                Ph - + 1 (408) 454 4219
                                Toll Free: +1[888] 720 9500
                                Fax - +1 925 924 9600
                                [email protected]

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @A Former User
                                  last edited by

                                  @Aaron-Studer said:

                                  Hi Aaron,

                                  The ServiceDesk Plus standard edition has been already released for free, but regarding the ServiceDesk Plus MSP, the release date for free edition has not been announced yet.

                                  Hope it will be announced soon.

                                  Regards,
                                  Sameer

                                  Sameer Khan
                                  ZOHO Corp.,
                                  4141 Hacienda Drive
                                  Pleasanton, CA 94588, USA
                                  Ph - + 1 (408) 454 4219
                                  Toll Free: +1[888] 720 9500
                                  Fax - +1 925 924 9600
                                  [email protected]

                                  Thanks. Techcrunch said it already had. Although the MSP version is behind the other.

                                  1 Reply Last reply Reply Quote 0
                                  • Bill KindleB
                                    Bill Kindle
                                    last edited by

                                    This FB response made me chuckle, I guess the guy never heard of Spiceworks....
                                    2014-03-06 14_00_13-Zoho Seeks To Disrupt IT Helpdesk Market By Offering ServiceDesk For Free _ Tech.png

                                    thanksajdotcomT scottalanmillerS 2 Replies Last reply Reply Quote 0
                                    • thanksajdotcomT
                                      thanksajdotcom @Bill Kindle
                                      last edited by

                                      @Bill-Kindle That's funny!

                                      1 Reply Last reply Reply Quote 0
                                      • scottalanmillerS
                                        scottalanmiller @Bill Kindle
                                        last edited by

                                        @Bill-Kindle said:

                                        This FB response made me chuckle, I guess the guy never heard of Spiceworks....
                                        2014-03-06 14_00_13-Zoho Seeks To Disrupt IT Helpdesk Market By Offering ServiceDesk For Free _ Tech.png

                                        Very few actually have. I've never worked anywhere that knew of it b

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          Spiceworks does not dominate any software market. They are a minuscule player in the helpdesk software space.

                                          thanksajdotcomT 1 Reply Last reply Reply Quote 0
                                          • thanksajdotcomT
                                            thanksajdotcom @scottalanmiller
                                            last edited by

                                            @scottalanmiller Yup. Their biggest selling point is that they're free. For free, they're alright. Lacking a lot but it's a loss leader for the community. If I was in their shoes, I would only be putting forth a genuine superficial effort as well but playing it out otherwise to keep hype up. It's smart marketing albeit very "grey" in many terms.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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