Solved Fixing My Resume
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Technical Support Specialist November 2012-March 2014
Niagara Technology Group Piffard, NY & Dallas, TX
Provided technical support and consultations to clients across the country.
• Tech support for clients across the country with varying environments working on an international team
• Advised in the purchasing decisions of replacement parts, printers and new computers
• Team member deploying new infrastructure to clients that included ESXi servers; HP & Dell desktops
• Unitrends installer working with clients to implement best-practice backup strategies, as well as configure & troubleshoot backups for Windows Server 2000-2012, SQL Server 2005-2012, Exchange 2003-2013, AIX & Linux
• Designed and deployed large-scale PBX systems for clients. Hardware capacity planning, project estimation and assessing the most fitting solution; primarily working on Elastix and Asterisk systems
• Managed Office365 internally and externally; account management, permissions and deploying MS Office
• Provided internal technical support for administrative staff including printers, desktops and Pertino VPN -
Education and Certifications
Computer Information Systems Coursework, 2011-2012 State University of NY, OCC. Syracuse, NY
CompTIA A+, Network+ & Security+ Certifications -
With all of that trimming, you should be almost exactly at one page. It shows why people say that it should be short and why things look like filler. You had the same things listed twice, lots of extra words, etc.
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Bottom bits....
Tech Supervisor/Onsite Technician July 2010-June 2013
Staples Clay, NY
Salesman, trainer and technician.
• Customer Windows desktop support services.
• Customer technology advisement
• Both in store and on customer premises technology implementation servicesIT Support Agent February 2012-September 2012
Ridgeway and Conger New Woodstock, NY
Windows desktop technical support for 190 users.
• Assisted in setting up new Active Directory with logon scripts, GPOs, OUs, filesystem ACLs, and printer; restructuring of the network and deployment of Windows servers and workstations
• Implemented Nagios and Spiceworks network monitoring and asset control
• SOP Development, IT Documentation including diagramming -
ACCOMPLISHMENTS
• IT technical articles published on several notable websites, including VMware and Spiceworks
• Spoke at an Spiceworld global IT conference on methods for best building relationships between vendors and companies
• Setup own website running Wordpress on LAMP server as a virtual machine on ESXi 5.1
• Setup and networked 2,700 laptops for Tableau conference in Las Vegas, NV -
Resident Onsite Technician February 2015-September 2015
Staples Clay, NY
Technical support and sales.
• Technical support on and off site ranging from new computer setups, training, troubleshooting & networking
• Sell electronics but especially computers with a focus on upselling and adding attachments
• Act as a guide and trainer to newer associates in matters of technical troubleshooting and improving sales skills -
There we go, with the few little word rearrangements that I did, we had to drop NOTHING and it fits in a single page. You had an entire page of just filler there.
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Ok, with Scott's help, we got it down to one page!
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Size looks good. Look at some of the small edits that I made in some of those posts. You still want to trim back pointless words and stuff.
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@scottalanmiller said:
Size looks good. Look at some of the small edits that I made in some of those posts. You still want to trim back pointless words and stuff.
Ok, went back and fixed all that. So, that being said, how's it look?
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Much better!!
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@gjacobse what do you think?
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@scottalanmiller said:
Much better!!
@scottalanmiller said:
@gjacobse what do you think?
I feel like it leaves off a lot of my business IT experience but I can explain more in an interview. Hopefully this will get me more of those!
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Here is the final link to a PDF version. @gjacobse and @Minion-Queen , what do you think?
https://www.dropbox.com/s/csauhoqzb90k8u0/A.J. Stringham Resume.pdf?dl=0 -
I have sent out a few copies of the new resume tonight to some local IT jobs...I'll report back with results.
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Good luck!
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@thanksajdotcom Good luck
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Good luck A.J
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@scottalanmiller said:
@gjacobse what do you think?
Looks pretty good.
One thing too about resumes. you need more than one. it needs to be tailored to the company and job you are applying for. you can also have a submission resume, and a interview resume. The resume and coverletter are to get you in the door and in front of someone. Once you are there,.. you want more information in front of them.
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@scottalanmiller said:
Good luck!
Go forth and conquer.
mind set - you are a full time employee right now, you my not realize it. your job is getting a job. Even if it isn't where you want to go (do we ever know were that is?) each job is experience and a place to step off to the next one.
