Windows 8.1 Update 1 installed but how do i know?
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This is annoying as hell from a helpdesk perspective. I have gotten used to having users right click on my computer in < Windows 8 or right clicking the start button in WIndows 8 and choosing System to have them tell me what their OS and SP levels are... But MS did not update the system screen with WIndows 8.1 Update 1.
Edit: To clarify, this is my desktop. I just updated it to Update 1. I know that it is installed.
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I use PDQ Inventory for this. I can pull custom reports quickly on whatever KB I am looking for. You can also create a dynamic inventory group, which automatically adds PC into that group after the KB(s) are installed.
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@IRJ What do you do with a random person on the phone? I do not have internal users with all of these tools installed.
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@JaredBusch said:
@IRJ What do you do with a random person on the phone? I do not have internal users with all of these tools installed.
These PCs arent on your network, then?
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I work from home. I don't have a network. A client calling in is where I use this info.
Thinking about it some more, I can get information from ScreenConnect as soon as we start the session.Also, I know that I can have them just click on the Start button and see if the power icon is on the Start Screen. But seriously, it is the SYSTEM screen......
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I forgot you're a MSP and not an internal guy. So my solution wont work for you.
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If they have a spy glass next to their name on the start screen, they have the Update.
Additionally, if they have the power symbol (weird almost circle with a line out the top of it), which would be right next to the spy glass for searching. -
I had read about the new update and that the Start Screen would have the Power and Search icons by the username. So I decided to reboot to complete my update. After I logged in, I waited almost 5 minutes staring at 2 black screens before hitting Ctrl Alt Del and I got the screen I expected and I chose task manager. The disc was at 100% and stayed that way for about another 2 minutes before everything was back to normal, well except I was at the desktop and not the Start Screen (as I expected from prior reading)
I unchecked bypassing the Start Screen in Navigation properties and since I have two monitors, I checked show Start on display I am using.!
Image below was created by using Windows Key and PrintScreen, had forgotten about that since I usually use the Snipping Tool. Anyway, there is the icons next to the image of the user reflecting that you are using W8.1 Update 1
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@JaredBusch said:
** Also, I know that I can have them just click on the Start button and see if the power icon is on the Start Screen. **But seriously, it is the SYSTEM screen......
Reading comprehension is lacking today it seems. You guys say to look on the start screen... I said that... I know that. That is NOT the point.
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It isn't a service pack, so I wouldn't expect it to show up on the system properties page.
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@Nara I agree that it's not a service pack, but since so much has changed in this last update, it acts more like a service pack, and because of that I believe @JaredBusch has a point, it should show up somewhere.
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Also I was under the impression that they are supposedly moving away from the big service packs and towards the update rollout schedule.
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@JaredBusch said:
Also I was under the impression that they are supposedly moving away from the big service packs and towards the update rollout schedule.
I believe that that is true. The big SP thing did not work well, they developed a very unhealthy culture of people reading too much into the SP numbers.
