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    Windows 8 Gremlins

    Scheduled Pinned Locked Moved IT Discussion
    19 Posts 6 Posters 4.2k Views
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    • scottalanmillerS
      scottalanmiller
      last edited by

      That's why in thinking that it might be a refurb through a small, local shop that didn't want to admit that it had already gone out to another customer.

      1 Reply Last reply Reply Quote 0
      • alexntgA
        alexntg
        last edited by

        First off, it sounds like someone fed Windows 8 after midnight.

        Have you tried a wipe and reload? It should be SOP for new computers, anyway.

        lilluciaL 1 Reply Last reply Reply Quote 2
        • lilluciaL
          lillucia @scottalanmiller
          last edited by

          @scottalanmiller The laptop is an ASUS, but we buy it through a smaller vendor who also manages the support for them and some proprietary software.
          However they come with Office pre-installed (but not activated) so maybe it would be the small vendor who does the OS installation?

          1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller
            last edited by

            Could be. Or it could be them modifying it.

            1 Reply Last reply Reply Quote 0
            • lilluciaL
              lillucia @alexntg
              last edited by

              @alexntg It wouldn't let us wipe it! I think that was the point where they decided just to replace it.
              I was only wondering whether it was something with Windows 8 that would have been fine with 8.1,

              Just weird really... I was at the point of throwing the stupid thing out the window.

              alexntgA 1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller
                last edited by

                Wow, how did it block wiping? Any error thrown?

                lilluciaL 1 Reply Last reply Reply Quote 0
                • lilluciaL
                  lillucia @scottalanmiller
                  last edited by

                  @scottalanmiller No, just the same user account control blocking I mean.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @lillucia
                    last edited by

                    @lillucia said:

                    @scottalanmiller No, just the same user account control blocking I mean.

                    Oh okay, so a full imaging would probably have worked. That's what we were saying as an SOP, always fully wipe a machine before using. Never trust the OS that comes from the OEM both because it shouldn't be trusted but also so that you can establish a consistent operating environment.

                    RoguePacketR 1 Reply Last reply Reply Quote 2
                    • RoguePacketR
                      RoguePacket @scottalanmiller
                      last edited by

                      @lillucia

                      @scottalanmiller said:

                      ...Never trust the OS that comes from the OEM....

                      That, so that. Kind of a sign when there is a good & well known program to...**Decrap ** computers—

                      • http://www.decrap.org/
                      lilluciaL 1 Reply Last reply Reply Quote 0
                      • T
                        technobabble
                        last edited by

                        Has anyone used Decrap?

                        scottalanmillerS 1 Reply Last reply Reply Quote 0
                        • lilluciaL
                          lillucia @RoguePacket
                          last edited by

                          @RoguePacket mmm interesting. I have much to learn...

                          1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @technobabble
                            last edited by

                            @technobabble said:

                            Has anyone used Decrap?

                            Hopefully not. Much better to do a clean image.

                            T 1 Reply Last reply Reply Quote 0
                            • alexntgA
                              alexntg @lillucia
                              last edited by

                              @lillucia said:

                              @alexntg It wouldn't let us wipe it! I think that was the point where they decided just to replace it.
                              I was only wondering whether it was something with Windows 8 that would have been fine with 8.1,

                              Just weird really... I was at the point of throwing the stupid thing out the window.

                              Was secure boot enabled? It's a BIOS setting that prevents other OSes from installing.

                              1 Reply Last reply Reply Quote 0
                              • T
                                technobabble @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                @technobabble said:

                                Has anyone used Decrap?

                                Hopefully not. Much better to do a clean image.

                                I do like that option when the client is on-board, however very small businesses (mom & pops) usually decline because of time and cost.

                                scottalanmillerS 1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller @technobabble
                                  last edited by

                                  @technobabble said:

                                  @scottalanmiller said:

                                  @technobabble said:

                                  Has anyone used Decrap?

                                  Hopefully not. Much better to do a clean image.

                                  I do like that option when the client is on-board, however very small businesses (mom & pops) usually decline because of time and cost.

                                  Saving money is never something that little shops like. That's why they stay little 😉

                                  T 1 Reply Last reply Reply Quote 0
                                  • T
                                    technobabble @scottalanmiller
                                    last edited by

                                    @scottalanmiller said:

                                    @technobabble said:

                                    @scottalanmiller said:

                                    @technobabble said:

                                    Has anyone used Decrap?

                                    Hopefully not. Much better to do a clean image.

                                    I do like that option when the client is on-board, however very small businesses (mom & pops) usually decline because of time and cost.

                                    Saving money is never something that little shops like. That's why they stay little 😉

                                    Yep.

                                    1 Reply Last reply Reply Quote 0
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