Intune, do you like it? Is it worth it?



  • I have a customer who is moving to all new machines and they need new AV to go along with it.

    Is Intune worth to cover the updates and AV all in one?



  • InTune is pretty nice. Web console, anti-virus, WSUS-like management of machines anywhere via the cloud console and basic monitoring all in one simple, single package.



  • @scottalanmiller do you know if the non SA version of Intune includes re-imaging rights?



  • @Dashrender said:

    @scottalanmiller do you know if the non SA version of Intune includes re-imaging rights?

    It does not because it has no connection to the OS.





  • Basic InTune: $6/u/m
    InTune plus Software Assurance: $11/u/m

    The SA upgrade gives you Windows 8.1 Enterprise licensing the same as if you bought through a VLA. And you get the right to purchase the Desktop Optimization Pack, just like VLA gives you. Few people in the SMB would opt for the more expensive option. So basically, InTune is $6/user/month.

    This is per user, for up to five devices. As InTune includes MDM, this could manage two desktops, a laptop, a tablet and a phone per each user, for example.



  • o
    k great thanks. It looks like I'll need to buy one license with software assurance and the rest without so that I do get imaging rights.



  • I don't need enterprise edition of Windows 8 .1 I only need the standard and I want to use reimaging righst so I should be good to go by buying one Intune with SA and the rest without. Like I've done with the old SA licenses, and then I'll have reimaging rights.

    *Edited to correct text to speech problems



  • @Dashrender said:

    I d. on't need enterprise edition of Windows 8 .1 I only need the standard and I want to use reimaging right so I should be good to go by buying one entry which Disney reimaging rights just like the old software assurance Did

    I don't know about Disney reimaging rights 😉

    Reimaging rights come with VLA, this is per user and is very different. InTune and reimaging rights are not connected. InTune + SA gives you imaging rights on the machines to which it is applied. VLA reimaging rights apply to an organization. What you want is basic InTune + a single VLA Windows 8 license, not Enterprise.



  • @Dashrender said:

    o
    k great thanks. It looks like I'll need to buy one license with software assurance and the rest without so that I do get imaging rights.

    Where did you read that you would get reimaging rights from InTune? I've not seen any reimaging rights at all available through it.



  • I signed up to sell both Intune and Office 365. I got around to testing Office 365 but not Intune. It looks like it could be a low cost entry to get people off XP while managing their systems. I am pushing it with a few of my smaller clients that are frugal.



  • @Dashrender I just finished a 30 day trial. My reaction initially was "meh" but there are some nice features and it does give you some good insight into your systems. If I had a lot of mobile workforce, I would consider this as a solution for endpoint protection.



  • @scottalanmiller said:

    @Dashrender said:

    o
    k great thanks. It looks like I'll need to buy one license with software assurance and the rest without so that I do get imaging rights.

    Where did you read that you would get reimaging rights from InTune? I've not seen any reimaging rights at all available through it.

    Chris said so in a few posts over in SW. But of course he didn't say which version you have to buy or if both qualify.



  • @Dashrender said:

    @scottalanmiller said:

    @Dashrender said:

    o
    k great thanks. It looks like I'll need to buy one license with software assurance and the rest without so that I do get imaging rights.

    Where did you read that you would get reimaging rights from InTune? I've not seen any reimaging rights at all available through it.

    Chris said so in a few posts over in SW. But of course he didn't say which version you have to buy or if both qualify.

    Hmmm.... do you have a link to that? I'll bug him to get details. My guess is that it doesn't give you blanket rights, only rights for the machines to which InTune applies.



  • I've run InTune for our some of our remote workers for a few years now. We got it more or less when it was released. It has improved a lot since then, but I've generally hated it. We got it because we needed Windows Enterprise licences for DirectAccess; remote assistance; antivirus; patch management; and MDM.

    I abandoned DirectAccess and use Hamachi instead. The remote assistance part of InTune is dire, and I quickly replaced it with LogMeIn. The antivirus didn't stop some of our Sales Reps getting infected, and I had to use a third-party antivirus program to clean up the mess. The patch management is ok, but LogMeIn does that very well too. The MDM is mediocre and I replaced it with Meraki.

    To conclude, InTune does everything poorly compared with its competitors. I now do everything I need much quicker, easier and cheaper with LogMeIn and Merkai, apart from security. For security, I like the look of GFI Cloud, but haven't rolled it out yet. The concept of one portal handling everything (InTune) is very attractive and should be cheaper (in theory), but I now prefer a best of breed approach. So to answer the thread's question: No and No.



  • A bit on the reimaging rights. Intune with SA is a volume license. You could use the volume license media and key to reimage other computers that run the same exact product version. You could use the Win8.1 Pro media and key for other Win8.1 Pro computers. Upgrade rights are only available with SA, one device per user. Do understand that if you cancel Intune, you'd be revoking your volume license rights.



  • @Carnival-Boy said:

    I've run InTune for our some of our remote workers for a few years now. We got it more or less when it was released. It has improved a lot since then, but I've generally hated it. We got it because we needed Windows Enterprise licences for DirectAccess; remote assistance; antivirus; patch management; and MDM.

    I abandoned DirectAccess and use Hamachi instead. The remote assistance part of InTune is dire, and I quickly replaced it with LogMeIn. The antivirus didn't stop some of our Sales Reps getting infected, and I had to use a third-party antivirus program to clean up the mess. The patch management is ok, but LogMeIn does that very well too. The MDM is mediocre and I replaced it with Meraki.

    To conclude, InTune does everything poorly compared with its competitors. I now do everything I need much quicker, easier and cheaper with LogMeIn and Merkai, apart from security. For security, I like the look of GFI Cloud, but haven't rolled it out yet. The concept of one portal handling everything (InTune) is very attractive and should be cheaper (in theory), but I now prefer a best of breed approach. So to answer the thread's question: No and No.

    Yikes, with a review like that, it would make most people run! I have looked/setup GFI cloud briefly and also Continuum. The part about InTune I liked was the option to get the upgraded OS.



  • I should also mention I haven't actually used InTune yet. I believe I can use it for one of my office PCs under IUR.



  • @technobabble said:

    @Carnival-Boy said:

    I've run InTune for our some of our remote workers for a few years now. We got it more or less when it was released. It has improved a lot since then, but I've generally hated it. We got it because we needed Windows Enterprise licences for DirectAccess; remote assistance; antivirus; patch management; and MDM.

    I abandoned DirectAccess and use Hamachi instead. The remote assistance part of InTune is dire, and I quickly replaced it with LogMeIn. The antivirus didn't stop some of our Sales Reps getting infected, and I had to use a third-party antivirus program to clean up the mess. The patch management is ok, but LogMeIn does that very well too. The MDM is mediocre and I replaced it with Meraki.

    To conclude, InTune does everything poorly compared with its competitors. I now do everything I need much quicker, easier and cheaper with LogMeIn and Merkai, apart from security. For security, I like the look of GFI Cloud, but haven't rolled it out yet. The concept of one portal handling everything (InTune) is very attractive and should be cheaper (in theory), but I now prefer a best of breed approach. So to answer the thread's question: No and No.

    Yikes, with a review like that, it would make most people run! I have looked/setup GFI cloud briefly and also Continuum. The part about InTune I liked was the option to get the upgraded OS.

    Interesting. That's two people interested in InTune because of the upgraded OS. I would not have expected that.



  • @Carnival-Boy said:

    I abandoned DirectAccess and use Hamachi instead. The remote assistance part of InTune is dire, and I quickly replaced it with LogMeIn.

    Like you we use Pertino for access even though we own Hamachi as well. And we use LMI for remote access. I didn't even know our InTune had remote access. How did I miss that?



  • @scottalanmiller

    It's funny...I originally looked at Office 365 as a way to get my clients on the new Office and at the same time benefit from the web apps and exchange. In my mind, I saw InTune as an extension of the same logic, get users off old OSes and add some management and tada! very small businesses are now updated and maintained. At least that was the idea.



  • @technobabble said:

    @scottalanmiller

    It's funny...I originally looked at Office 365 as a way to get my clients on the new Office and at the same time benefit from the web apps and exchange. In my mind, I saw InTune as an extension of the same logic, get users off old OSes and add some management and tada! very small businesses are now updated and maintained. At least that was the idea.

    Makes sense. It's that you are paying for the OS twice and in this case paying for the Enterprise upgrade that make it expensive. It would be cheaper to buy a volume license of Pro rather than the InTune of enterprise.

    Also, consider the total cost. Getting a new PC with a Windows 8.1 OEM would probably make more financial sense in most cases.



  • @alexntg said:

    A bit on the reimaging rights. Intune with SA is a volume license. You could use the volume license media and key to reimage other computers that run the same exact product version. You could use the Win8.1 Pro media and key for other Win8.1 Pro computers. Upgrade rights are only available with SA, one device per user. Do understand that if you cancel Intune, you'd be revoking your volume license rights.

    This is exactly how I understood it to work.



  • @technobabble said:

    @Carnival-Boy said:

    I've run InTune for our some of our remote workers for a few years now. We got it more or less when it was released. It has improved a lot since then, but I've generally hated it. We got it because we needed Windows Enterprise licences for DirectAccess; remote assistance; antivirus; patch management; and MDM.

    I abandoned DirectAccess and use Hamachi instead. The remote assistance part of InTune is dire, and I quickly replaced it with LogMeIn. The antivirus didn't stop some of our Sales Reps getting infected, and I had to use a third-party antivirus program to clean up the mess. The patch management is ok, but LogMeIn does that very well too. The MDM is mediocre and I replaced it with Meraki.

    To conclude, InTune does everything poorly compared with its competitors. I now do everything I need much quicker, easier and cheaper with LogMeIn and Merkai, apart from security. For security, I like the look of GFI Cloud, but haven't rolled it out yet. The concept of one portal handling everything (InTune) is very attractive and should be cheaper (in theory), but I now prefer a best of breed approach. So to answer the thread's question: No and No.

    Yikes, with a review like that, it would make most people run! I have looked/setup GFI cloud briefly and also Continuum. The part about InTune I liked was the option to get the upgraded OS.

    But that's a pretty expensive part, the price goes from $6/month to $11/month. It might be worth it since MS is trying to move to a new version every three years, but I think that if they pull that off they'll have to lower the prices for upgrades like Apple did for their frequent upgrades.



  • Microsoft already lowered the price. Windows 8 was cheap and 8.1 was free.



  • The cost of InTune + SA which is $60 / year for the OS only makes sense if you are both moving up from an old version and need the upgrade from Pro to Enterprise which basically no one does in the SMB.



  • @alexntg said:

    A bit on the reimaging rights. Intune with SA is a volume license. You could use the volume license media and key to reimage other computers that run the same exact product version. You could use the Win8.1 Pro media and key for other Win8.1 Pro computers. Upgrade rights are only available with SA, one device per user. Do understand that if you cancel Intune, you'd be revoking your volume license rights.

    Alex,
    Under the old SA in a VL setup, let's say you bought Office Pro plus with SA, when you purchased it Office 2010 was out, but during your subscription, Office 2013 comes out.
    Now say you discontinue your subscription. It is my understanding that you can use 2013 in perpetuity.

    Is the same true for machines that you purchase Intune with SA? So you have a Windows XP machine today, you buy Intune with SA which allows you to upgrade to Windows 8.1 Pro (or Enterprise if you wish). If you dump the SA portion of the subscription are you required to go back to XP on that computer? If that's the case, calling it SA was a bad decision as the rules would be different for two things with the same name.



  • @scottalanmiller said:

    @Carnival-Boy said:

    I abandoned DirectAccess and use Hamachi instead. The remote assistance part of InTune is dire, and I quickly replaced it with LogMeIn.

    Like you we use Pertino for access even though we own Hamachi as well. And we use LMI for remote access. I didn't even know our InTune had remote access. How did I miss that?

    Remote assistance, not remote access. However, if everyone's running Windows Enterprise, DirectAccess would be a good fit.



  • @Dashrender said:

    @technobabble said:

    @Carnival-Boy said:

    I've run InTune for our some of our remote workers for a few years now. We got it more or less when it was released. It has improved a lot since then, but I've generally hated it. We got it because we needed Windows Enterprise licences for DirectAccess; remote assistance; antivirus; patch management; and MDM.

    I abandoned DirectAccess and use Hamachi instead. The remote assistance part of InTune is dire, and I quickly replaced it with LogMeIn. The antivirus didn't stop some of our Sales Reps getting infected, and I had to use a third-party antivirus program to clean up the mess. The patch management is ok, but LogMeIn does that very well too. The MDM is mediocre and I replaced it with Meraki.

    To conclude, InTune does everything poorly compared with its competitors. I now do everything I need much quicker, easier and cheaper with LogMeIn and Merkai, apart from security. For security, I like the look of GFI Cloud, but haven't rolled it out yet. The concept of one portal handling everything (InTune) is very attractive and should be cheaper (in theory), but I now prefer a best of breed approach. So to answer the thread's question: No and No.

    Yikes, with a review like that, it would make most people run! I have looked/setup GFI cloud briefly and also Continuum. The part about InTune I liked was the option to get the upgraded OS.

    But that's a pretty expensive part, the price goes from $6/month to $11/month. It might be worth it since MS is trying to move to a new version every three years, but I think that if they pull that off they'll have to lower the prices for upgrades like Apple did for their frequent upgrades.

    It's not just a version upgrade. It's a tier upgrade. You can go from Pro to Enterprise. It also includes SA rights, which allows you to run up to 4 virtual OSEs per device covered under SA. You also get Windows To Go and BitLocker.



  • @Dashrender said:

    Is the same true for machines that you purchase Intune with SA? So you have a Windows XP machine today, you buy Intune with SA which allows you to upgrade to Windows 8.1 Pro (or Enterprise if you wish). If you dump the SA portion of the subscription are you required to go back to XP on that computer? If that's the case, calling it SA was a bad decision as the rules would be different for two things with the same name.

    As far as I know, you don't purchase Intune? There are no upfront costs. Just the monthly subscription. So you wouldn't be able to continue using the new Windows licence if you cancelled the subscription. If you could, you could just subscribe for one month, do the upgrade, then cancel.


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