who had used webphone in freePBX
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@IT-ADMIN said:
Hi everybody...
did anyone try webphone in freePBX ?? because i used this option in the ozeki XE IP PBX, it is sort of html code that you insert in your webpage so that your costumers can call you freely from your website like this image :
please if anyone had set up this before in freePBX , help me do that
I wouldn't use it. this will tie directly into your PBX. That also makes logging calls harder to know where they came from they will basically seem internal and could have some legal implications.
I'd just use the standard TEL: links to their sip client, sykpe or smart phone will allow them to call from their own number.
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@IT-ADMIN said:
the webphone is considered an outside line like a PSTN line or a PRI trunk or a VOIP trunk....it is not an internal extension
Not really. It's a directly connected extension just like an internal phone. Sure they may be rules on it but that doesn't change the fact that it's on your PBX.
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@thecreativeone91 said:
@IT-ADMIN said:
the webphone is considered an outside line like a PSTN line or a PRI trunk or a VOIP trunk....it is not an internal extension
Not really. It's a directly connected extension just like an internal phone. Sure they may be rules on it but that doesn't change the fact that it's on your PBX.
In Asterisk, and with some other PBXs, you can designate extensions as being external. It's a weird thing but because the VoIP trunks are external (but are just SIP lines like any phone) the idea that there is an internal side and an external side is purely one of logic in the PBX. He's right, the web phone clients can be turned into fully external and connect no differently than any non-internal SIP call.
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@thecreativeone91 said:
@IT-ADMIN said:
the webphone is considered an outside line like a PSTN line or a PRI trunk or a VOIP trunk....it is not an internal extension
Not really. It's a directly connected extension just like an internal phone. Sure they may be rules on it but that doesn't change the fact that it's on your PBX.
even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,
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@IT-ADMIN said:
even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,
a SIP trunk isn't an extension.
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@IT-ADMIN said:
even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,
Exactly. The VoIP Trunk is a SIP extension like any other. An external user can call you outside of that trunk via anonymous SIP to SIP calling too. This is basically what you are enabling for someone in doing this. Just setting it up so that they don't have to set it up themselves.
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@thecreativeone91 said:
a SIP trunk isn't an extension.
In Asterisk it is. It's just another SIP connection.
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the fact that a webphone is an outside line is its ability to accept multiple calls in one time not like internal extension one person can call in one time
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@scottalanmiller said:
@IT-ADMIN said:
even a VOIP trunk is an extension, but who say this is internal or external, the configuration who decide that,
Exactly. The VoIP Trunk is a SIP extension like any other. An external user can call you outside of that trunk via anonymous SIP to SIP calling too. This is basically what you are enabling for someone in doing this. Just setting it up so that they don't have to set it up themselves.
That's actually not trunk a SIP trunk and extension aren't the same.
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@IT-ADMIN said:
the fact that a webphone is an outside line is its ability to accept multiple calls in one time not like internal extension one person can call in one time
Actually that's not a limitation of the internal extensions either. Each extension is itself a trunk with unlimited call handling capabilities. Just no one enables that, normally.
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@thecreativeone91 said:
That's actually not trunk a SIP trunk and extension aren't the same.
What's the difference?
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@scottalanmiller said:
@thecreativeone91 said:
That's actually not trunk a SIP trunk and extension aren't the same.
What's the difference?
A Trunk is the Circuit, an extension is not.
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In Asterisk, the VoIP trunks are configured in the extensions list. Asterisk sure calls them extensions. And technically they are no different than any other extension, other than normally they originate from the inside out.
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so returning to the main question, anyone have any idea how to set a webphone in freePBX ???
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@IT-ADMIN said:
so returning to the main question, anyone have any idea how to set a webphone in freePBX ???
Depends on how you have set up the webphone. What web phone will you be using? I suspect that the web phone documentation will tell you what to do.
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@IT-ADMIN said:
http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html
like this one : http://www.ozekiphone.com/voip-how-to-add-a-webphone-to-your-website-with-ozeki-xe-pbx-724.html
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actually i need to know whether freePBX accepte webphone as an outside line or only accept the traditional lines (PSTN, PRI, VOIP trunk)
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@IT-ADMIN said:
actually i need to know whether freePBX accepte webphone as an outside line or only accept the traditional lines (PSTN, PRI, VOIP trunk)
FreePBX has no limitations. It will treat it however you want.
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but how??, this is the problem, i think it is difficult and require a solid CLI asterisk background
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@IT-ADMIN said:
but how??, this is the problem, i think it is difficult and require a solid CLI asterisk background
That could be. FreePBX might not expose that functionality.
