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    Wireless Headsets for Analog Phones

    Scheduled Pinned Locked Moved IT Discussion
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    • gjacobseG
      gjacobse
      last edited by

      I happen to have a Jabra Pro Wireless Headset, been good to me thus far. Range is good, and the voice quality is too.

      1 Reply Last reply Reply Quote 1
      • MattSpellerM
        MattSpeller @WingCreative
        last edited by MattSpeller

        @WingCreative another +1 for plantronics. We had a few dozen of their more expensive units in use for almost a decade in a call center environment with hot desking where they'd be in use for hours on end. Very few broke but we kept a stash of replacement batteries around (cheap ebay junk ones) and replacement foam pieces (because hygiene is important folks.)

        Edit: these ones - $$$ but worth it.

        Edit2: the staff hated the single ear ones after a day and forced me to return them. Over the head is ugly, messes with your hair but is super duper comfy for an 8h shift.

        gjacobseG 1 Reply Last reply Reply Quote 1
        • gjacobseG
          gjacobse @MattSpeller
          last edited by

          @MattSpeller said:

          @WingCreative another +1 for plantronics. We had a few dozen of their more expensive units in use for almost a decade in a call center environment with hot desking where they'd be in use for hours on end. Very few broke but we kept a stash of replacement batteries around (cheap ebay junk ones) and replacement foam pieces (because hygiene is important folks.)

          Edit: these ones - $$$ but worth it.

          Edit2: the staff hated the single ear ones after a day and forced me to return them. Over the head is ugly, messes with your hair but is super duper comfy for an 8h shift.

          Yea,.. over the head...comfy.

          "Where is my head set?"
          Misses call...
          twenty minutes later... dang it... on my head the whole time.

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          • handsofqwertyH
            handsofqwerty
            last edited by

            Plantronics is good and you pay for quality. It's not like Cisco where you pay for a name. For most analog phones, you need an HL-10, which is the handset lifter if you want to use it. Otherwise, you need to find a phone compatible with an EHS, or electronic hook-switch.

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            • handsofqwertyH
              handsofqwerty
              last edited by

              I like the Savi line personally. Best headset for this kind of thing I've ever seen.

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              • DashrenderD
                Dashrender
                last edited by

                Just wondering, are your phones analog or digital? I'm assuming they are VOIP.

                Yeah I've looked at wireless headsets too - and sure those bluetooth ones can be cheap, but you'll be replacing them in 6-9 months.. .there's a reason they are cheap.

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                • JaredBuschJ
                  JaredBusch
                  last edited by JaredBusch

                  I only look at Plantronics DECT stuff in an office environment because they simply last forever unless mistreated.

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                  • ?
                    A Former User
                    last edited by

                    Plantronics is the only way to go, Batteries are the only pieces I've ever really had to replace on those.

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                    • art_of_shredA
                      art_of_shred
                      last edited by

                      We've also had really good luck with Jabra Pro stuff. Any of their lower lines I avoid like the plague, but the Pro stuff is great. As much as I like Plantronics, I would actually rate Jabra Pro higher than Plantronics for functionality and ease of use in an office environment.

                      handsofqwertyH 1 Reply Last reply Reply Quote 1
                      • handsofqwertyH
                        handsofqwerty @art_of_shred
                        last edited by

                        @art_of_shred said:

                        We've also had really good luck with Jabra Pro stuff. Any of their lower lines I avoid like the plague, but the Pro stuff is great. As much as I like Plantronics, I would actually rate Jabra Pro higher than Plantronics for functionality and ease of use in an office environment.

                        Downvote! Then again, I'm the PLT fanboy, so what can I say?

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