Godaddy Bad Experince



  • I was placing an order with Godaddy using their $0.99 .Com Domain sale. Anyway, The order was was fine, then I get my email receipt from Paypal where I paid. Yep they charged me full price, not the 93% off amount. I contacted Godaddy, they said they have no control over the codes nor there use, infact they aren't even Godaddy codes. He offered to bring the price down to $0.99 but, only if I canceled the domain and they'd make a "full refund" with $0.99 being a processing fee. Lame. The guy on Chat (Stefan) was also very rude. When I ask, why they couldn't just refund the amount to what it should have been. He said, I never said I can't, I said I'm not going to.

    Lame cause I was going to by a domain and one month of A Small Orange Small hosting with what I had in my paypal account to test out.

    This is the $0.99 offer but they are stating it's not even a Goddady offer. It's Commission Junction's which may be true but, if it's on their site how do they not control it?

    https://www.godaddy.com/deals2/default.aspx?isc=cjcrmn99u&utm_campaign=affiliates_CJ_RMN99&utm_source=Commission Junction&utm_medium=External%2BAffil&utm_content=cjcrmn99u&cvosrc=affiliate.cj.2210202



  • Goddaddy says It's up to their sole discretion to use the code or not.

    Go Daddy reserves the right to deny use of this offer and/or cancel domains purchased using this offer if the offer is abused or used fraudulently, as determined by Go Daddy in its sole discretion.

    I don't think it's legal to show one amount on the checkout page then charge the payment another amount. They will not refund it however This is all they will say when I said something about the payment charge being different than the invoice.

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    Which his link goes to this page: https://www.godaddy.com/legal-agreements.aspx


  • Banned

    Stopped using Godaddy awhile ago, using a UK based provider instead, much much happier.



  • Oh !! It was very bad. I would suggest to go with Namecheap.com where you will get free WhoisGuard with .com domain name but price is little high compared to Godaddy. Get its disocunt coupon at http://www.cheapsslcouponcode.com/store/namecheap.com where I had collected coupon for ssl certificate before sometime.


  • Banned

    Nothing but good experience with support and in general.

    https://www.tsohost.com/



  • @thecreativeone91 said:

    I don't think it's legal to show one amount on the checkout page then charge the payment another amount. They will not refund it however This is all they will say when I said something about the payment charge being different than the invoice.

    It's not legal, it's called false advertising. It's a well established illegal trade practice.



  • @scottalanmiller said:

    @thecreativeone91 said:

    I don't think it's legal to show one amount on the checkout page then charge the payment another amount. They will not refund it however This is all they will say when I said something about the payment charge being different than the invoice.

    It's not legal, it's called false advertising. It's a well established illegal trade practice.

    Yep. I've contacted them several times about it being ilegall and they need to refund me the different. I mean really it's less than $10? Come on. It's not that the money is a big deal it's the moral of it.

    They are now telling me to go to this page and nothing more https://www.godaddy.com/agreements/showdoc.aspx?pageid=CIVIL_SUBPOENA for their legal department contact. They charge you for $75/hr to get any information even in response to a court order.



  • @thecreativeone91 said:

    @scottalanmiller said:

    @thecreativeone91 said:

    I don't think it's legal to show one amount on the checkout page then charge the payment another amount. They will not refund it however This is all they will say when I said something about the payment charge being different than the invoice.

    It's not legal, it's called false advertising. It's a well established illegal trade practice.

    Yep. I've contacted them several times about it being ilegall and they need to refund me the different. I mean really it's less than $10? Come on. It's not that the money is a big deal it's the moral of it.

    They are now telling me to go to this page and nothing more https://www.godaddy.com/agreements/showdoc.aspx?pageid=CIVIL_SUBPOENA for their legal department contact. They charge you for $75/hr to get any information even in response to a court order.

    If they refuse the refund, just go to the credit card company and report the fraud.



  • On a positive note A Small orange, has been great. They seem to have great customer service.



  • @thecreativeone91 said:

    On a positive note A Small orange, has been great. They seem to have great customer service.

    We've been really happy with them.



  • I know I am a little late to the party, but I can tell you why you paid full price. The promotional code does NOT apply to paypal. In order to get the deal, you have to put a CC on file. I have been through the same thing as you many times with Goddady. Just FYI the automatic renewal on the $.99 deal is $30



  • @IRJ said:

    I know I am a little late to the party, but I can tell you why you paid full price. The promotional code does NOT apply to paypal. In order to get the deal, you have to put a CC on file. I have been through the same thing as you many times with Goddady. Just FYI the automatic renewal on the $.99 deal is $30

    Good to know. But, there terms don't state that. It should. Still seems illegal.



  • @thecreativeone91

    I figured it out by trial and error. I have bought 10 or so different domains this way. You should have seen the price jump from $.99 to $10 after you changed the payment type.



  • @IRJ said:

    @thecreativeone91

    I figured it out by trial and error. I have bought 10 or so different domains this way. You should have seen the price jump from $.99 to $10 after you changed the payment type.

    It didn't just took me to paypal, which was an agreement not a purchase for some reason. So the amount didn't show on the paypal page.


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