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    Weird VMWare issue

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    • IRJI
      IRJ
      last edited by

      One of our company critical applications is housed on a new 2012 R2 VM. I was looking in Vsphere last week and noticed that the VM is listed as powered off. However, our employees have been using the server without any issues. I am also able to access it via RDP and VNC.

      I noticed this on Thursday evening. Since both me and the other Network Admin were both off on Friday, I opted against rebooting. Today I am staring at the same problem. I can't do anything during the day, but it's definitely bothering me. Has anyone ever seen something like this before?

      1 Reply Last reply Reply Quote 0
      • scottalanmillerS
        scottalanmiller
        last edited by

        That is REALLY weird. Are you completely confident that the VM that you are looking at is truly the one that you are accessing?

        IRJI 1 Reply Last reply Reply Quote 1
        • IRJI
          IRJ @scottalanmiller
          last edited by

          @scottalanmiller said:

          That is REALLY weird. Are you completely confident that the VM that you are looking at is truly the one that you are accessing?

          100% We have 3 of these application servers. 2 of them are 2008 R2 and the one in question is 2012 R2. I can access the application from a web browser using either name or IP of the new server. I can also RDP or VNC using the name or IP.

          1 Reply Last reply Reply Quote 0
          • IRJI
            IRJ
            last edited by

            Also we don't use clustering or load balancing on these servers. Desktop Icons are pushed out to certain people using the IP of the particular server we want them to use. None of the users who use this particular server have reported any issues.

            coliverC 1 Reply Last reply Reply Quote 0
            • coliverC
              coliver @IRJ
              last edited by

              @IRJ said:

              Also we don't use clustering or load balancing on these servers. Desktop Icons are pushed out to certain people using the IP of the particular server we want them to use. None of the users who use this particular server have reported any issues.

              Users let you know when they are having issues? Normally I hear about it two weeks later from their boss.

              IRJI 1 Reply Last reply Reply Quote 3
              • C
                Carnival Boy
                last edited by

                Are you accessing via vCenter server and if so do you get the same result if you log in directly to the host? I was just thinking it might be a problem with vCenter server (in which case you can reboot it to fix).

                ? IRJI 2 Replies Last reply Reply Quote 3
                • ?
                  A Former User @Carnival Boy
                  last edited by

                  @Carnival-Boy said:

                  Are you accessing via vCenter server and if so do you get the same result if you log in directly to the host? I was just thinking it might be a problem with vCenter server (in which case you can reboot it to fix).

                  That would be my guess I've seen odd vCenter issues before. if nothing else reboot the host after hours.

                  1 Reply Last reply Reply Quote 0
                  • IRJI
                    IRJ @Carnival Boy
                    last edited by

                    @Carnival-Boy said:

                    Are you accessing via vCenter server and if so do you get the same result if you log in directly to the host? I was just thinking it might be a problem with vCenter server (in which case you can reboot it to fix).

                    Yes, I am. I plan to reboot tonight after hours. I just wanted to see if anyone has seen anything like this before.

                    scottalanmillerS 1 Reply Last reply Reply Quote 0
                    • scottalanmillerS
                      scottalanmiller @IRJ
                      last edited by

                      @IRJ said:

                      @Carnival-Boy said:

                      Are you accessing via vCenter server and if so do you get the same result if you log in directly to the host? I was just thinking it might be a problem with vCenter server (in which case you can reboot it to fix).

                      Yes, I am. I plan to reboot tonight after hours. I just wanted to see if anyone has seen anything like this before.

                      Try accessing directly first.

                      IRJI 1 Reply Last reply Reply Quote 0
                      • IRJI
                        IRJ @coliver
                        last edited by

                        @coliver said:

                        @IRJ said:

                        Also we don't use clustering or load balancing on these servers. Desktop Icons are pushed out to certain people using the IP of the particular server we want them to use. None of the users who use this particular server have reported any issues.

                        Users let you know when they are having issues? Normally I hear about it two weeks later from their boss.

                        In this case yes, but in most cases no. You can't go very far without this critical software since we are in banking and every transaction goes through this software.

                        1 Reply Last reply Reply Quote 0
                        • IRJI
                          IRJ @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @IRJ said:

                          @Carnival-Boy said:

                          Are you accessing via vCenter server and if so do you get the same result if you log in directly to the host? I was just thinking it might be a problem with vCenter server (in which case you can reboot it to fix).

                          Yes, I am. I plan to reboot tonight after hours. I just wanted to see if anyone has seen anything like this before.

                          Try accessing directly first.

                          I am going to ask a stupid question.... How do I do that?

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @IRJ
                            last edited by

                            @IRJ said:

                            @scottalanmiller said:

                            @IRJ said:

                            @Carnival-Boy said:

                            Are you accessing via vCenter server and if so do you get the same result if you log in directly to the host? I was just thinking it might be a problem with vCenter server (in which case you can reboot it to fix).

                            Yes, I am. I plan to reboot tonight after hours. I just wanted to see if anyone has seen anything like this before.

                            Try accessing directly first.

                            I am going to ask a stupid question.... How do I do that?

                            Use the VMware Client and put in the IP address of the VMware host.

                            IRJI 1 Reply Last reply Reply Quote 1
                            • IRJI
                              IRJ @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              @IRJ said:

                              @scottalanmiller said:

                              @IRJ said:

                              @Carnival-Boy said:

                              Are you accessing via vCenter server and if so do you get the same result if you log in directly to the host? I was just thinking it might be a problem with vCenter server (in which case you can reboot it to fix).

                              Yes, I am. I plan to reboot tonight after hours. I just wanted to see if anyone has seen anything like this before.

                              Try accessing directly first.

                              I am going to ask a stupid question.... How do I do that?

                              Use the VMware Client and put in the IP address of the VMware host.

                              I don't know the IP off hand. Anyway to find it through the Vsphere client?

                              coliverC 1 Reply Last reply Reply Quote 0
                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                I'm sure, just don't have one in front of me at the moment to check what the process is. You can always look for it on your network too.

                                1 Reply Last reply Reply Quote 0
                                • coliverC
                                  coliver @IRJ
                                  last edited by

                                  @IRJ said:

                                  @scottalanmiller said:

                                  @IRJ said:

                                  @scottalanmiller said:

                                  @IRJ said:

                                  @Carnival-Boy said:

                                  Are you accessing via vCenter server and if so do you get the same result if you log in directly to the host? I was just thinking it might be a problem with vCenter server (in which case you can reboot it to fix).

                                  Yes, I am. I plan to reboot tonight after hours. I just wanted to see if anyone has seen anything like this before.

                                  Try accessing directly first.

                                  I am going to ask a stupid question.... How do I do that?

                                  Use the VMware Client and put in the IP address of the VMware host.

                                  I don't know the IP off hand. Anyway to find it through the Vsphere client?

                                  Can you do nslookup on the hostname?

                                  IRJI 1 Reply Last reply Reply Quote 0
                                  • IRJI
                                    IRJ @coliver
                                    last edited by

                                    @coliver said:

                                    @IRJ said:

                                    @scottalanmiller said:

                                    @IRJ said:

                                    @scottalanmiller said:

                                    @IRJ said:

                                    @Carnival-Boy said:

                                    Are you accessing via vCenter server and if so do you get the same result if you log in directly to the host? I was just thinking it might be a problem with vCenter server (in which case you can reboot it to fix).

                                    Yes, I am. I plan to reboot tonight after hours. I just wanted to see if anyone has seen anything like this before.

                                    Try accessing directly first.

                                    I am going to ask a stupid question.... How do I do that?

                                    Use the VMware Client and put in the IP address of the VMware host.

                                    I don't know the IP off hand. Anyway to find it through the Vsphere client?

                                    Can you do nslookup on the hostname?

                                    if I knew the hostname that would work.

                                    coliverC 1 Reply Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      LOL. You are just having layers of issues here.

                                      1 Reply Last reply Reply Quote 1
                                      • coliverC
                                        coliver @IRJ
                                        last edited by

                                        @IRJ said:

                                        @coliver said:

                                        @IRJ said:

                                        @scottalanmiller said:

                                        @IRJ said:

                                        @scottalanmiller said:

                                        @IRJ said:

                                        @Carnival-Boy said:

                                        Are you accessing via vCenter server and if so do you get the same result if you log in directly to the host? I was just thinking it might be a problem with vCenter server (in which case you can reboot it to fix).

                                        Yes, I am. I plan to reboot tonight after hours. I just wanted to see if anyone has seen anything like this before.

                                        Try accessing directly first.

                                        I am going to ask a stupid question.... How do I do that?

                                        Use the VMware Client and put in the IP address of the VMware host.

                                        I don't know the IP off hand. Anyway to find it through the Vsphere client?

                                        Can you do nslookup on the hostname?

                                        if I knew the hostname that would work.

                                        It isn't reported in VCenter? I haven't touched VMWare in awhile but it should report which server the virtual machine resides on.

                                        1 Reply Last reply Reply Quote 0
                                        • ?
                                          A Former User
                                          last edited by

                                          Do you not have documentation with all this information in it?

                                          IRJI 1 Reply Last reply Reply Quote 0
                                          • IRJI
                                            IRJ
                                            last edited by

                                            Is this what I am looking for?

                                            upload-601975b8-22ee-4297-a174-b9a47b737c4e

                                            1 Reply Last reply Reply Quote 0
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