SonicWall support services set to expire... should I move to Ubiquiti Routers?
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@Dashrender said:
I know this group isn't keen on SonicWall either. Over the 3 years we've had them, we've had only minor issues, all of which we've been able to work through with little to no effort.
Keep in mind that the price is an issue. Just because they work (which is not a common experience) they also need to work as well or better than less costly options or else you did actually have an issue with them. Not a technical one, but a business issue around value.
The major issues with SonicWall are around undocumented features and high cost for low value.
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@Dashrender I would get them to lease it over 3 years... at the end of the 3rd year, just upgrade to the latest model that meets your needs (if they have released a new one). Especially if you are happy with them!
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@scottalanmiller said:
The major issues with SonicWall are around undocumented features and high cost for low value.
I would argue that Fortigate is worse in this department. Granted, I haven't done business with them for several years, so maybe they got their act together.
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@dafyre said:
@Dashrender I would get them to lease it over 3 years... at the end of the 3rd year, just upgrade to the latest model that meets your needs (if they have released a new one). Especially if you are happy with them!
How is this better? Especially since leasing no longer gets you the tax breaks it used to. If I was going this route I might as well just buy a new unit every three years.
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@dafyre said:
@scottalanmiller said:
The major issues with SonicWall are around undocumented features and high cost for low value.
I would argue that Fortigate is worse in this department. Granted, I haven't done business with them for several years, so maybe they got their act together.
Yes, but they are in the same category. Same issues with both of them. High price, low quality, bad support. Best to avoid both completely. This isn't a product category where this type of behaviour is acceptable and there are plenty of alternatives so never a need to do business with either.
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@scottalanmiller said:
The major issues with SonicWall are around undocumented features and high cost for low value.
It's less me having a problem with this cost, and more the administrator. Management often doesn't see value in something they can't see directly having an effect on production or productivity.
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@Dashrender said:
How is this better? Especially since leasing no longer gets you the tax breaks it used to. If I was going this route I might as well just buy a new unit every three years.
Less up front damage to your IT budget is one (depending on how big of a hit that is to your budget!)... It seems like I may have misread that bit about being EOL'd after only 3 years. I read it to be EOL'd every 3 years.
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@Dashrender said:
It's less me having a problem with this cost, and more the administrator. Management often doesn't see value in something they can't see directly having an effect on production or productivity.
If it breaks after it has been EOL'd can they still next day you one to replace it with?
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Leasing IT gear can be the best thing ever, especially if you have tight budgets. Happy to go into it on another thread.
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Time-Value of money, and all that
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@dafyre said:
@Dashrender said:
It's less me having a problem with this cost, and more the administrator. Management often doesn't see value in something they can't see directly having an effect on production or productivity.
If it breaks after it has been EOL'd can they still next day you one to replace it with?
If I'm under contract, they'll be sending me something.
