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    CloudPro

    IT Discussion
    cloudatcost
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    • dafyreD
      dafyre
      last edited by

      I'm giving this service one more chance before I write it off... I deleted the VM and started another install on the new CloudPro service at 10:28AM (EST).

      This will be my 3rd attempt since Friday.

      scottalanmillerS DanpD 2 Replies Last reply Reply Quote 1
      • DanpD
        Danp
        last edited by

        Good luck! FWIW, I've had one pending since 3:45 yesterday afternoon and another for the past hour. 😒

        scottalanmillerS 1 Reply Last reply Reply Quote 1
        • scottalanmillerS
          scottalanmiller @dafyre
          last edited by

          @dafyre said:

          I'm giving this service one more chance before I write it off... I deleted the VM and started another install on the new CloudPro service at 10:28AM (EST).

          This will be my 3rd attempt since Friday.

          I'm speaking to them and the answer is that they aren't aware of people having issues.

          DanpD 1 Reply Last reply Reply Quote 0
          • scottalanmillerS
            scottalanmiller @Danp
            last edited by

            @Danp said:

            Good luck! FWIW, I've had one pending since 3:45 yesterday afternoon and another for the past hour. 😒

            Par for the course.

            1 Reply Last reply Reply Quote 0
            • DanpD
              Danp @scottalanmiller
              last edited by

              @scottalanmiller said:

              I'm speaking to them and the answer is that they aren't aware of people having issues.

              Tell them to pull their head out of their ass and learn how to monitor their own systems!

              scottalanmillerS 1 Reply Last reply Reply Quote 2
              • scottalanmillerS
                scottalanmiller @Danp
                last edited by

                @Danp said:

                @scottalanmiller said:

                I'm speaking to them and the answer is that they aren't aware of people having issues.

                Tell them to pull their head out of their ass and learn how to monitor their own systems!

                That would require being concerned that things are not working.

                1 Reply Last reply Reply Quote 0
                • S
                  Sparkum
                  last edited by

                  Gah, dont know if I should keep my box and hope everything will improve, (and end up with a box for who knows...10 years?) or just pull a paypal refund and call it a day.

                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                  • scottalanmillerS
                    scottalanmiller @Sparkum
                    last edited by

                    @Sparkum said:

                    Gah, dont know if I should keep my box and hope everything will improve, (and end up with a box for who knows...10 years?) or just pull a paypal refund and call it a day.

                    Well, things have only gotten worse so far so.....

                    Here is the thing, even if things improve, which all signs point to it not happening, you both need the service to improve AND the company to survive and nothing suggests that that will happen. They have no business model under which they make money. They are cutting corners like crazy because they have to to even start to make this work. They've burned years of good faith and no one is going to trust them now. They got their "second chance" and did even worse than the first time around.

                    I'll be amazed if they make it to the end of the year. If their parent company is still around in ten years will be amazing.

                    1 Reply Last reply Reply Quote 2
                    • DanpD
                      Danp @dafyre
                      last edited by

                      @dafyre I've tried 11 times since Saturday, and none of them have successfully built.

                      scottalanmillerS 1 Reply Last reply Reply Quote 1
                      • scottalanmillerS
                        scottalanmiller @Danp
                        last edited by

                        @Danp said:

                        @dafyre I've tried 11 times since Saturday, and none of them have successfully built.

                        Look what issue has returned!!

                        Screen Shot 2015-05-04 at 4.56.10 PM.png

                        1 Reply Last reply Reply Quote 1
                        • scottalanmillerS
                          scottalanmiller
                          last edited by

                          It fixed that a few minutes later. Now attempting a build. Let's see if I am just lucky.

                          1 Reply Last reply Reply Quote 0
                          • nadnerBN
                            nadnerB
                            last edited by

                            Ticket submitted...
                            I am tempted to add a Hypnotoad to my ticket

                            1 Reply Last reply Reply Quote 0
                            • scottalanmillerS
                              scottalanmiller
                              last edited by

                              My build is making no progress. I think I was just lucky with the other VM.

                              1 Reply Last reply Reply Quote 0
                              • AmanBhogalA
                                AmanBhogal Vendor
                                last edited by AmanBhogal

                                Hey everybody,

                                There is currently a big backlog for building servers, This is directly related to providing the Cloud Pro product for free as a response to our service outage. The backlog is expected to be caught up in 3 hours.

                                S ? scottalanmillerS 3 Replies Last reply Reply Quote -2
                                • S
                                  Sparkum @AmanBhogal
                                  last edited by

                                  @AmanBhogal

                                  Free resources for everyone?

                                  1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User @AmanBhogal
                                    last edited by

                                    @AmanBhogal said:

                                    Hey everybody,

                                    There is currently a big backlog for building servers, This is directly related to providing the Cloud Pro product for free as a response to our service outage. The backlog is expected to be caught up in 3 hours.

                                    Haha. Free? This was not a "providing a free upgrade in response to downtime." This was planned to disable our services. Do yourself a favor and and polish your resume and get another job. C@C is essentially a dead company at this point.

                                    1 Reply Last reply Reply Quote 1
                                    • scottalanmillerS
                                      scottalanmiller @AmanBhogal
                                      last edited by

                                      @AmanBhogal said:

                                      Hey everybody,

                                      There is currently a big backlog for building servers, This is directly related to providing the Cloud Pro product for free as a response to our service outage. The backlog is expected to be caught up in 3 hours.

                                      "free" to CloudatCost means "giving you something that you paid for, but not exactly making you pay again, but not giving it to you either."

                                      1 Reply Last reply Reply Quote 1
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