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    What do you think of Webroot

    Scheduled Pinned Locked Moved IT Discussion
    33 Posts 13 Posters 7.0k Views
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    • DashrenderD
      Dashrender
      last edited by

      I personally run it and I have one client running it. It's super light weight and the console is nice.

      1 Reply Last reply Reply Quote 0
      • KellyK
        Kelly
        last edited by Kelly

        @Breffni-Potter They will be at SpiceWorld London, so you can get a more thorough demo there if you're interested.

        Deleted74295D 1 Reply Last reply Reply Quote 0
        • DanpD
          Danp
          last edited by

          We switched to WR from Vipre a while back. Overall, I'm happy with the product. There are a few things that take getting adjusted to or that need addressing in the product:

          • Your actions in the web panel don't occur immediately. Depending on your settings, it can take up to 24 hours for the command to be processed by the endpoint.

          • Everything is MD5 based. You can't exclude by directory or filename. If the MD5 changes, then you have to "redo" your earlier changes to allow the new version of the app.

          • Identity Shield modifications (allow / deny an app) occur at the endpoint level rather than the policy level.

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          • Deleted74295D
            Deleted74295 Banned @Kelly
            last edited by

            @Kelly said:

            @Breffni-Potter They will be at SpiceWorld London, so you can get a more thorough demo there if you're interested.

            The problem is, product demos are always biased. 🙂 They are there to show off their product and the demo I saw last night was good enough, I don't need someone to explain how it works when I can trial it.

            The biggest thing is, are people using it, do they like it or hate it, if they hate it, then no product demo will ever fix that, if they like it, then it just confirms what I know.

            KellyK 1 Reply Last reply Reply Quote 2
            • NicN
              Nic
              last edited by

              Let me know if you have any questions - happy to get you answers!

              1 Reply Last reply Reply Quote 0
              • scottalanmillerS
                scottalanmiller @A Former User
                last edited by

                @thecreativeone91 said:

                I haven't tried it on Windows since I like Sophos so much.

                I'm stuck with Sophos on my Mac and am pretty unhappy with it. Can't tell if it even works but the updater definitely doesn't do anything 90% of the time.

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                • scottalanmillerS
                  scottalanmiller @Deleted74295
                  last edited by

                  @Breffni-Potter said:

                  Right, avoid mac installs then.

                  As I see similar issues with Sophos on Mac, maybe the issue is having a Mac!

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                  • Deleted74295D
                    Deleted74295 Banned
                    last edited by

                    But they are soooo shiney.

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                    • NicN
                      Nic
                      last edited by

                      I'll admit that our Mac version isn't as polished as the Windows version, but there is current work going on to improve it. If you do have problems on a Mac let me know and I can get you some help from the guy who specializes in Mac stuff here.

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Nic
                        last edited by

                        @Nic said:

                        I'll admit that our Mac version isn't as polished as the Windows version, but there is current work going on to improve it. If you do have problems on a Mac let me know and I can get you some help from the guy who specializes in Mac stuff here.

                        I just took it off and never reinstalled it.

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                        • Minion QueenM
                          Minion Queen
                          last edited by

                          I never tried. I could do that now and we can be testing it out.

                          ? 1 Reply Last reply Reply Quote 0
                          • ?
                            A Former User @Minion Queen
                            last edited by

                            @Minion-Queen said:

                            I never tried. I could do that now and we can be testing it out.

                            Fair warning. Don't do it on your main machine.

                            1 Reply Last reply Reply Quote 0
                            • Minion QueenM
                              Minion Queen
                              last edited by

                              I have 2 macs here in my office. GroveSocial operates completely on Mac.

                              1 Reply Last reply Reply Quote 0
                              • KellyK
                                Kelly @Deleted74295
                                last edited by

                                @Breffni-Potter said:

                                @Kelly said:

                                @Breffni-Potter They will be at SpiceWorld London, so you can get a more thorough demo there if you're interested.

                                The problem is, product demos are always biased. 🙂 They are there to show off their product and the demo I saw last night was good enough, I don't need someone to explain how it works when I can trial it.

                                The biggest thing is, are people using it, do they like it or hate it, if they hate it, then no product demo will ever fix that, if they like it, then it just confirms what I know.

                                You might be able to get hands on time with the console and see more for yourself on the admin side without actually having to install it.

                                1 Reply Last reply Reply Quote 0
                                • NicN
                                  Nic
                                  last edited by

                                  Sorry about that - let me know if you want me to get someone to help you troubleshoot if you're wanting to try again.

                                  1 Reply Last reply Reply Quote 0
                                  • ?
                                    A Former User
                                    last edited by

                                    Does webroot have a local Enterprise web interface for management and AD integrated deployment? Never used it in an enterprise (or outside of my old mac) environment. I'm running Sophos at home right now with their console on my UTM (mainly cause the enterprise version is free for home use)

                                    KellyK 1 Reply Last reply Reply Quote 0
                                    • KellyK
                                      Kelly @A Former User
                                      last edited by

                                      @thecreativeone91 said:

                                      Does webroot have a local Enterprise web interface for management and AD integrated deployment? Never used it in an enterprise (or outside of my old mac) environment. I'm running Sophos at home right now with their console on my UTM (mainly cause the enterprise version is free for home use)

                                      I have never used it, but it does have one: http://www.webroot.com/us/en/business/products/endpoint/management-complexity/management-control.

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                                      • Deleted74295D
                                        Deleted74295 Banned
                                        last edited by

                                        @Kelly said:

                                        You might be able to get hands on time with the console and see more for yourself on the admin side without actually having to install it.

                                        They've already got a demo on their site, I've already been through it, Not much to demonstrate apart from showing how I turn on feature X. 🙂 It's not a Symantec console.

                                        1 Reply Last reply Reply Quote 1
                                        • RojoLocoR
                                          RojoLoco
                                          last edited by

                                          I'm a big fan. Excellent product with excellent support.

                                          Though, honestly, the mac version was crap when I uninstalled it. I'd rather have those 3 licenses back than to try it again.

                                          1 Reply Last reply Reply Quote 0
                                          • NicN
                                            Nic
                                            last edited by

                                            Can I offer you some bubble wrap as a consolation?

                                            thanksajdotcomT 1 Reply Last reply Reply Quote 1
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