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    My love and hate relationship with Pertino AD Connect

    Scheduled Pinned Locked Moved IT Discussion
    pertino
    15 Posts 8 Posters 4.4k Views
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    • JaredBuschJ
      JaredBusch
      last edited by

      I love Pertino. It has made my life so much easier when dealing with the sales force and field service techs.

      AD Connect, specifically, just makes this shit work.

      I hate Pertino when it decides to route local traffic over itself. This kills the MS Dynamics application that my client uses..

      The solution I was given by Pertino support was to set the Pertino Adapter after the LAN adapter in the Advancded settings of the network connections.

      This worked great until the 420 update came through. It apparently caused the connection to pop to th etop of the order. Thus leading to new support calls this morning.

      pertino order.png

      C 1 Reply Last reply Reply Quote 2
      • thanksajdotcomT
        thanksajdotcom
        last edited by

        The Pertino client is supposed to import all previous settings from the previous client version, but no update is completely perfect.

        1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch
          last edited by

          This has nothing to do with Pertino settings.

          thanksajdotcomT 1 Reply Last reply Reply Quote 1
          • JaredBuschJ
            JaredBusch
            last edited by

            I would say that the update pushed in about 21:30 last night.

            pertino

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            • nadnerBN
              nadnerB
              last edited by

              Pertino aren't funded by EA at all are they? Need a patch to patch a patch that unpatched a previous patch but the new patch requires another patch because it messed up.

              1 Reply Last reply Reply Quote 1
              • thanksajdotcomT
                thanksajdotcom @JaredBusch
                last edited by

                @JaredBusch said:

                This has nothing to do with Pertino settings.

                It's a Windows setting, true, but Pertino probably has default settings it writes to Windows, such as the order of priority of the adapters. That's probably why it didn't stay put, because it wasn't a Pertino setting, but it's something Pertino sets.

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                • C
                  Carnival Boy @JaredBusch
                  last edited by

                  @JaredBusch said:

                  I hate Pertino when it decides to route local traffic over itself. This kills the MS Dynamics application that my client uses..

                  Why would it do this? Wouldn't most people want to make the LAN the priority for performance reasons?

                  thanksajdotcomT 1 Reply Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom @Carnival Boy
                    last edited by

                    @Carnival-Boy said:

                    @JaredBusch said:

                    I hate Pertino when it decides to route local traffic over itself. This kills the MS Dynamics application that my client uses..

                    Why would it do this? Wouldn't most people want to make the LAN the priority for performance reasons?

                    Probably for DNS reasons, which is a double-edged sword. Ping a device that's on the VPN but not local and with Pertino being primary it'll resolve. Otherwise, it might not.

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                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      The problem occurs when you enable AD Connect.

                      David just told me in an email that version 430 should have a new feature implemented to allow local subnets to be defined in order to force Pertino to leave that traffic alone.

                      ? 1 Reply Last reply Reply Quote 2
                      • ?
                        A Former User @JaredBusch
                        last edited by

                        @JaredBusch said:

                        The problem occurs when you enable AD Connect.

                        David just told me in an email that version 430 should have a new feature implemented to allow local subnets to be defined in order to force Pertino to leave that traffic alone.

                        Does it not have defined routed networks? so you don't have to define local.

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                        • Bill KindleB
                          Bill Kindle
                          last edited by

                          If memory serves me correctly, each update actually removes the Pertino adapter and recreates a new adapter when the update is complete. If the order is being moved around to me that seems like the logical scenario.

                          scottalanmillerS 1 Reply Last reply Reply Quote 1
                          • scottalanmillerS
                            scottalanmiller @Bill Kindle
                            last edited by

                            @Bill-Kindle said:

                            If memory serves me correctly, each update actually removes the Pertino adapter and recreates a new adapter when the update is complete. If the order is being moved around to me that seems like the logical scenario.

                            They are fixing that.

                            Bill KindleB JaredBuschJ 2 Replies Last reply Reply Quote 0
                            • Bill KindleB
                              Bill Kindle @scottalanmiller
                              last edited by

                              @scottalanmiller I remember having a chat with them back last year about that and it was something they were still working on. I can see it being an issue here but in my experience this is similar to any other VPN connection I've ever dealt with. CheckPoint VPN does the same thing, just fought this a few months ago on a laptop I manage. Messed up all kinds of CAD licensing that was looking for a certain NIC interface to authenticate a license.

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                              • JaredBuschJ
                                JaredBusch @scottalanmiller
                                last edited by

                                @scottalanmiller said:

                                They are fixing that.

                                They are attempting to fix it. I think the defined local subnets in 430 are a workaround for the issue.

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                                • J
                                  Josh Vendor
                                  last edited by

                                  @JaredBusch Correct. This has been the one downside for AD Connect if you have users that frequent the office. Traffic is forced across the Pertino interface. 430 will allow you to designate "zones" where devices use local routes instead.

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