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    Weird Charging issue on Samsung Galaxy S5

    IT Discussion
    android samsung power usb
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    • IRJ
      IRJ @Dashrender last edited by

      @Dashrender said:

      The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

      It works with 2 of the 5 cables

      Dashrender 1 Reply Last reply Reply Quote 0
      • Dashrender
        Dashrender @IRJ last edited by

        @IRJ said:

        @Dashrender said:

        The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

        It works with 2 of the 5 cables

        But not the one that came with it, right?

        IRJ 1 Reply Last reply Reply Quote 0
        • IRJ
          IRJ @Dashrender last edited by

          @Dashrender said:

          @IRJ said:

          @Dashrender said:

          The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

          It works with 2 of the 5 cables

          But not the one that came with it, right?

          Right, but the cable charges when plugged into a PC

          Dashrender 1 Reply Last reply Reply Quote 0
          • ?
            A Former User @IRJ last edited by

            @IRJ said:

            Its the samsung one, and I have tried other bricks. It seems to be an issue with the cables

            Lower gauge cables may not be able to take enough amps.

            1 Reply Last reply Reply Quote 0
            • Dashrender
              Dashrender @IRJ last edited by

              @IRJ said:

              @Dashrender said:

              @IRJ said:

              @Dashrender said:

              The Samsung cable with Samsung wallwart doesn't work? Call Samsung would be my suggestion.

              It works with 2 of the 5 cables

              But not the one that came with it, right?

              Right, but the cable charges when plugged into a PC

              If the phone doesn't work with the equipment what came with the phone, I'd contact the manufacture, surely you're still under warranty?

              1 Reply Last reply Reply Quote 1
              • thanksajdotcom
                thanksajdotcom last edited by

                I have similar issues with my S4 using non-Samsung cables. Never made sense to me either.

                1 Reply Last reply Reply Quote 0
                • IRJ
                  IRJ last edited by

                  I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                  Dashrender 1 Reply Last reply Reply Quote 0
                  • Dashrender
                    Dashrender @IRJ last edited by

                    @IRJ said:

                    I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                    huh? they aren't just going to send you a replacement?

                    IRJ 1 Reply Last reply Reply Quote 0
                    • IRJ
                      IRJ @Dashrender last edited by

                      @Dashrender said:

                      @IRJ said:

                      I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                      huh? they aren't just going to send you a replacement?

                      I was told they dont send out replacement chargers or cables. They only service phones.

                      Dashrender 1 Reply Last reply Reply Quote 0
                      • Dashrender
                        Dashrender @IRJ last edited by Dashrender

                        @IRJ said:

                        @Dashrender said:

                        @IRJ said:

                        I contacted Samsung and they feel that its the cable or the charger. I dont feel that it is since I get same results with other chargers and cables, but they are telling me to bring my phone in to my local wireless store.

                        huh? they aren't just going to send you a replacement?

                        I was told they dont send out replacement chargers or cables. They only service phones.

                        Wow, that would be like Dell telling me that they won't replace my power cord while I still have a valid warranty. Even the batteries are normally covered for the first year by the warranties.

                        Sounds like another reason to bail on Samsung.

                        1 Reply Last reply Reply Quote 0
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