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    Software HDD Encryption: Poll

    IT Discussion
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    • scottalanmillerS
      scottalanmiller @gjacobse
      last edited by

      @g.jacobse said:

      @scottalanmiller said:

      Why is there data on laptops to protect? Why not just keep data from going to them altogether and completely fix the problem?

      How would you propose to do such? There is no AD; No active server; and 65 mobile users who could be in any of the 14-19 counties or in trainings in or out of state.

      Our only centralized 'service' is Office 365 for email.

      EHR?

      Is this data just rogue data floating around with no controls? I'm suddenly very worried about seeing a doctor in Kentucky.

      ? gjacobseG 2 Replies Last reply Reply Quote 1
      • ?
        A Former User @scottalanmiller
        last edited by

        @scottalanmiller said:

        @g.jacobse said:

        @scottalanmiller said:

        Why is there data on laptops to protect? Why not just keep data from going to them altogether and completely fix the problem?

        How would you propose to do such? There is no AD; No active server; and 65 mobile users who could be in any of the 14-19 counties or in trainings in or out of state.

        Our only centralized 'service' is Office 365 for email.

        EHR?

        Is this data just rogue data floating around with no controls? I'm suddenly very worried about seeing a doctor in Kentucky.

        Maybe this is what happened at Anthem.. Hmm.

        1 Reply Last reply Reply Quote 0
        • scottalanmillerS
          scottalanmiller
          last edited by

          I don't believe that HIPAA allows doctors to take my data home, secure or not. It's not their personal data, it's mine. There is an agreement that a hospital or medical facility gets to use it for patient care purposes. But if a doctor has my data at home, that's theft and that doctor is at fault.

          1 Reply Last reply Reply Quote 1
          • gjacobseG
            gjacobse @scottalanmiller
            last edited by

            @scottalanmiller
            Differences in data. Our Clinic uses a 3rd party EHR program using a RDP connection across a dedicated VPN. The rest of the agency isn't set up this way.

            We have In home specialists, Health Insurance (Kentucky KYNECT program), Veterans affairs (homeless Vet program), Housing, LIPHEAP (Low Income Heating and Energy Assistance Program), Free Tax services, Healthy Marriage and more.

            Our In home Specialists do have a 3rd party web based application which is suppose to be encrypted. But for 90% of the remaining programs who travel and function - they will have client and personal data on their computers.

            scottalanmillerS 1 Reply Last reply Reply Quote 0
            • scottalanmillerS
              scottalanmiller @gjacobse
              last edited by

              @g.jacobse said:

              Our In home Specialists do have a 3rd party web based application which is suppose to be encrypted. But for 90% of the remaining programs who travel and function - they will have client and personal data on their computers.

              Because they don't have Internet access at the time that the data is needed?

              ? 1 Reply Last reply Reply Quote 1
              • ?
                A Former User @scottalanmiller
                last edited by A Former User

                @scottalanmiller said:

                @g.jacobse said:

                Our In home Specialists do have a 3rd party web based application which is suppose to be encrypted. But for 90% of the remaining programs who travel and function - they will have client and personal data on their computers.

                Seems like an investment in Verizon aircards would solve the issue of data being on personal computers. Though I would still issue them laptops with the aircard. If not use a web interface or a VPN and Terminal server. There still should be device policies required and Antivirus required.

                1 Reply Last reply Reply Quote 0
                • gjacobseG
                  gjacobse
                  last edited by

                  We do not have a Server, AD, F&PS of any kind currently. So the use of a VPN is moot.

                  I need a security measure until that can be addressed. Until then, data is and remains at the local desktop(laptops) level.

                  Some areas do not have internet access - even with several of the mobile people having Verizon hotspots.

                  1 Reply Last reply Reply Quote 1
                  • MattSpellerM
                    MattSpeller
                    last edited by MattSpeller

                    Something like this might be an option - it'll keep your stuff secure without having to worry about HDD encryption.

                    Edit: may require some back end infrastructure but it's an idea at least.

                    gjacobseG 1 Reply Last reply Reply Quote 1
                    • DashrenderD
                      Dashrender @scottalanmiller
                      last edited by

                      @scottalanmiller said:

                      @Dashrender said:

                      Because I'm not talking about theft, I'm talking about legitimate download uses.

                      No, in the scenario we presented, it's theft. That's the beauty of the web EHR. The data is always remote. Taking a copy for use at home on person gear IS theft, are pure and simple as it can be. There is no reason for a doctor to keep that data for himself or to remove it from the EHR.

                      This is not true. though reading it helps me understand what you were saying above.

                      Physicians, at least in our clinic, will download data so they can create reports charts, etc. I suppose we could mandate they only do that on their office PC's, but the data would still be pulled down to a local machine.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @Dashrender
                        last edited by

                        @Dashrender said:

                        This is not true. though reading it helps me understand what you were saying above.

                        Physicians, at least in our clinic, will download data so they can create reports charts, etc. I suppose we could mandate they only do that on their office PC's, but the data would still be pulled down to a local machine.

                        Are you saying that your EHR system doesn't produce reports? The doctors rely on local tools like maybe Excel to get reports?

                        DashrenderD 1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          @Dashrender said:

                          This is not true. though reading it helps me understand what you were saying above.

                          Physicians, at least in our clinic, will download data so they can create reports charts, etc. I suppose we could mandate they only do that on their office PC's, but the data would still be pulled down to a local machine.

                          Are you saying that your EHR system doesn't produce reports? The doctors rely on local tools like maybe Excel to get reports?

                          To generate PowerPoint presentations, yes.

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @Dashrender
                            last edited by

                            @Dashrender your EHR can't produce reports?

                            If the physicians are downloading to their personal desktops, that IT does not control, how does that not violate HIPAA?

                            1 Reply Last reply Reply Quote 0
                            • gjacobseG
                              gjacobse @MattSpeller
                              last edited by

                              @MattSpeller said:

                              Something like this might be an option - it'll keep your stuff secure without having to worry about HDD encryption.

                              Edit: may require some back end infrastructure but it's an idea at least.

                              Actually talking with my supervisor,.. the use of USB devices will be removed in the future. So the IronKey will be unusable.

                              MattSpellerM 1 Reply Last reply Reply Quote 1
                              • MattSpellerM
                                MattSpeller @gjacobse
                                last edited by

                                @g.jacobse Oh geez, brutal

                                1 Reply Last reply Reply Quote 0
                                • scottalanmillerS
                                  scottalanmiller
                                  last edited by

                                  And even if they "need" to produce presentations of data, if the doctor is taking that home, that's personal use and I still feel that if they are doing so they are data thieves. Whether their goal is to be a thief to sell my data or a thief to put data at risk for personal gain through laziness (not having to work on company gear) matters not to me. My data security has been violated by a doctor taking the data for their own use outside of appropriate, legal, professional or ethical guidelines.

                                  Am I missing something? If a doctor has patient data, in any form, on personal gear. Is that not theft? If not, how?

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    Talking about traveling data - physicians who travel to do their job have carried paper charts with them since the beginning of paper charts. This is less necessary now as long as you have internet access at all locations to access said data.

                                    Just to bring this more on point, it's not really physicians that need non EHR access to this data, it's staff doing other jobs. The first example that springs to mind is tracking breaches. Our EHR does not have a solution for tracking PHI breaches. Instead they are tracked in an Excel spreadsheet, and any associated correspondence is generally created in Word.

                                    If the EHR had the ability to track this, I'm sure we'd us it, but current it does not.

                                    scottalanmillerS ? 3 Replies Last reply Reply Quote 0
                                    • scottalanmillerS
                                      scottalanmiller
                                      last edited by

                                      If I work at a bank and I manage to make a copy of customer's banking data and store a copy of that at home.... even if I am only doing it to "make my job easier", I've stolen their bank data. Black and white, no grey area. The intent might not be strictly malicious, but that doesn't change the action.

                                      1 Reply Last reply Reply Quote 1
                                      • scottalanmillerS
                                        scottalanmiller @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        Talking about traveling data - physicians who travel to do their job have carried paper charts with them since the beginning of paper charts. This is less necessary now as long as you have internet access at all locations to access said data.

                                        They used to. It's not legal now. It used to be necessary. It no longer is and has not been for decades. Lots of things used to be necessary and no longer are. The need to protect personal identification and health data didn't used to be the concern that it is today. Today, those charts are very dangerous things in America, sadly. Times have changed. Both in what we can do and in what we need to do.

                                        1 Reply Last reply Reply Quote 0
                                        • scottalanmillerS
                                          scottalanmiller @Dashrender
                                          last edited by

                                          @Dashrender said:

                                          Just to bring this more on point, it's not really physicians that need non EHR access to this data, it's staff doing other jobs. The first example that springs to mind is tracking breaches. Our EHR does not have a solution for tracking PHI breaches. Instead they are tracked in an Excel spreadsheet, and any associated correspondence is generally created in Word.

                                          How do you track PHI breaches uses HIPAA data?

                                          1 Reply Last reply Reply Quote 0
                                          • MattSpellerM
                                            MattSpeller
                                            last edited by

                                            I think your best option is FDE and an encrypted container on the drive that will hold the data. I can't think of how else to make it work offline

                                            1 Reply Last reply Reply Quote 1
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