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    Teamviewer Support Experiences?

    IT Discussion
    ubuntu linux teamviewer
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    • thanksajdotcomT
      thanksajdotcom @scottalanmiller
      last edited by

      @scottalanmiller said:

      @Dashrender said:

      Sounds like they are not supporting virtualized hosts.

      That pretty much makes them a toy not to be taken seriously. Who needs physical only tools today?

      And exactly what makes it work on a physical machine but not a VM?

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        Indeed.

        1 Reply Last reply Reply Quote 0
        • Reid CooperR
          Reid Cooper
          last edited by

          Maybe it is a language barrier thing and they are using X-Server to mean X Server and have confused the role of X Server and X Client because the X Client is what would be running on the server and the X Server is what runs on the workstation that you are trying to access it from. There should be no X Server involved in this transaction whatsoever since TeamViewer, in theory, would only have an X Client to talk to.

          thanksajdotcomT 1 Reply Last reply Reply Quote 1
          • Minion QueenM
            Minion Queen Banned
            last edited by

            This is not good. Anyone use Teamviewer here and can tell us if it works well Virtualized?

            thanksajdotcomT 1 Reply Last reply Reply Quote 0
            • thanksajdotcomT
              thanksajdotcom @Reid Cooper
              last edited by

              @Reid-Cooper said:

              Maybe it is a language barrier thing and they are using X-Server to mean X Server and have confused the role of X Server and X Client because the X Client is what would be running on the server and the X Server is what runs on the workstation that you are trying to access it from. There should be no X Server involved in this transaction whatsoever since TeamViewer, in theory, would only have an X Client to talk to.

              Also, their point about it not working on virtual machines and only physical is moot considering I have two Windows VMs it runs just fine on.

              scottalanmillerS 1 Reply Last reply Reply Quote 0
              • thanksajdotcomT
                thanksajdotcom @Minion Queen
                last edited by

                @Minion-Queen said:

                This is not good. Anyone use Teamviewer here and can tell us if it works well Virtualized?

                It works fine on Windows virtualized.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller @thanksajdotcom
                  last edited by

                  @thanksaj said:

                  Also, their point about it not working on virtual machines and only physical is moot considering I have two Windows VMs it runs just fine on.

                  That raises support concerns.

                  thanksajdotcomT 1 Reply Last reply Reply Quote 0
                  • thanksajdotcomT
                    thanksajdotcom @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    @thanksaj said:

                    Also, their point about it not working on virtual machines and only physical is moot considering I have two Windows VMs it runs just fine on.

                    That raises support concerns.

                    Yes, true.

                    1 Reply Last reply Reply Quote 0
                    • thanksajdotcomT
                      thanksajdotcom
                      last edited by

                      This was my response to Teamviewer:

                      Can you please clarify why it is you don't support virtual servers? To me this seems like a cop-out answer, as virtualization is the standard and has been for nearly a decade. How can Teamviewer be considered a serious product on the market if it doesn't work with virtual servers? I have TWO Windows VMs that Teamviewer runs just fine on. The only difference between those machines and these two are Windows vs. Linux and Windows has a GUI while these are CLI-only. Please clarify further.

                      Thanks,
                      A.J. Stringham

                      1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        I think that I just figured out the problem. These are CLI only? No X Client installed. There is nothing for TeamViewer to see.

                        thanksajdotcomT 1 Reply Last reply Reply Quote 0
                        • thanksajdotcomT
                          thanksajdotcom @scottalanmiller
                          last edited by

                          @scottalanmiller said:

                          I think that I just figured out the problem. These are CLI only? No X Client installed. There is nothing for TeamViewer to see.

                          Ok, so what? Am I supposed to install a GUI into these?

                          scottalanmillerS 1 Reply Last reply Reply Quote 0
                          • scottalanmillerS
                            scottalanmiller @thanksajdotcom
                            last edited by

                            @thanksaj said:

                            Ok, so what? Am I supposed to install a GUI into these?

                            Yes, TeamViewer is a remote GUI viewer. Without a GUI what are you expecting TeamViewer to even do? What would it show, a blank page? Without a GUI there is literally nothing for TeamViewer to attach to and show to you remotely.

                            DashrenderD 1 Reply Last reply Reply Quote 0
                            • DashrenderD
                              Dashrender @scottalanmiller
                              last edited by

                              @scottalanmiller said:

                              @thanksaj said:

                              Ok, so what? Am I supposed to install a GUI into these?

                              Yes, TeamViewer is a remote GUI viewer. Without a GUI what are you expecting TeamViewer to even do? What would it show, a blank page? Without a GUI there is literally nothing for TeamViewer to attach to and show to you remotely.

                              Exactly - you should be using SSH to connect to a command line, not TeamViewer.

                              1 Reply Last reply Reply Quote 1
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