O365 Renewal and Billing Change
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We currently have around 70 licenses of Office 365 ProPlus and various licenses of Visio and Project (just a handful of those). We're not using the hosted e-mail due to ITAR regulations that must be met.
But when we signed up for ProPlus back in March of 2014, for some odd reason I chose the option to pay for the entire one year subscription as users get added. I was smarter with the Visio and Project licenses and have them set to pay monthly. What I do not want to happen is to have 70 ProPlus licenses hit at once and the company have to fit the bill for the entire year's subscription at once. So I contacted Microsoft about changing the billing to month-to-month. They are telling me to turn off auto-renew for ProPlus and let the subscription expire. Then, I should be able to renew the subscription and pay monthly. They say I will not lose any user configurations / assigned licenses by doing this.
Has anyone else actually done this? I'm a little paranoid about the day the subscription expires as I know users will be unable to use MS Office until the subscription is renewed and each user re-authenticated. There's that and the fact that I do not want to lose all of my user license assignments.
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Yes they are correct. We have had to do this with a few clients and haven't seen an issue. I tagged @GregoryHall as he has helped clients with this. Just in case he has some more incite.
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MS Office 365 is really good about data retention and you should not lose anything when messing with Licensing.
We recently moved from Paid subscriptions to ones provided by our partner program and did a similar switch and it was seamless and not disruptive in anyway. -
This is good info to know.
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I've done this too for a small office, MS doesn't delete date for at least 60 days if not longer, and you receive a ton of emails before they do it too.
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@Dashrender said:
I've done this too for a small office, MS doesn't delete date for at least 60 days if not longer, and you receive a ton of emails before they do it too.
But am I correct about users getting kicked out of MS Office once the subscription expires? Or do they wait a day or two after the subscription expires?
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@NetworkNerd said:
@Dashrender said:
I've done this too for a small office, MS doesn't delete date for at least 60 days if not longer, and you receive a ton of emails before they do it too.
But am I correct about users getting kicked out of MS Office once the subscription expires? Or do they wait a day or two after the subscription expires?
oh, I'm the expiration and renewal happened very quickly for me, so no one saw anything - I can't say what you're users will see. Maybe Greg will know.
Though knowing MS, I'd be surprised if it was a hard cut date - I would expect MS to give a several day grace period incase IT forgets to renew, etc.
