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    Is Anyone Able to Post from Behind Untangle?

    IT Discussion
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    • gjacobse
      gjacobse last edited by

      I can at least read ML - I'm determined to find an answer,..

      1 Reply Last reply Reply Quote 0
      • JaredBusch
        JaredBusch last edited by

        It is definitely something with the web sockets stuff on the Watchguard series firewalls. I can read and even sign in (most of the time). But the notifications and unread counters never update right. As well as being unable to post.

        1 Reply Last reply Reply Quote 0
        • gjacobse
          gjacobse last edited by

          On suggestion - Turned off all the UT Rack items other than Firewall...

          Able to read, and post to ML. Chat and notifications work. Now to go back and find out WHY -

          1 Reply Last reply Reply Quote 1
          • scottalanmiller
            scottalanmiller last edited by

            Turn them back on one by one to identify which one it is. Chances are it is a proxy.

            gjacobse 1 Reply Last reply Reply Quote 0
            • gjacobse
              gjacobse @scottalanmiller last edited by

              I have, I've cycled through all the modules -

              • Web Filter Lite
                *Added site to pass list - did not allow.

              • Virus Blocker Lite
                *Added site to pass list - did not allow.

              • Intrusion Prevention

              • Ad Blocker

              • Not currently used or active:
                Application Control
                Captive Portal

              Variations of the the above doesn't seem to matter - they all block that level of access to ML. The only modules running right now are:

              • Spam Blocker
              • Phish Blocker
              • Firewall
              • Reports

              Still researching.

              1 Reply Last reply Reply Quote 0
              • gjacobse
                gjacobse last edited by

                Created two ByPass rules

                Source with 162.242.243.171
                Destination with 162.242.243.171

                Able to access / post / etc.

                Of course - all that does is bypass it.. Pretty sure I'm looking another option..

                1 Reply Last reply Reply Quote 0
                • scottalanmiller
                  scottalanmiller last edited by

                  Everyone seems to have to bypass the proxy stage to get it to work.

                  Danp 1 Reply Last reply Reply Quote 0
                  • Danp
                    Danp @scottalanmiller last edited by

                    Seems like the latest forum update has resolved this issue.

                    scottalanmiller 1 Reply Last reply Reply Quote 0
                    • scottalanmiller
                      scottalanmiller @Danp last edited by

                      @Danp said:

                      Seems like the latest forum update has resolved this issue.

                      That's awesome!! It's the first major update in about eight months. That is really encouraging!!

                      1 Reply Last reply Reply Quote 0
                      • gjacobse
                        gjacobse last edited by

                        Great .

                        I'll have to drop the rules and see when I return to the office

                        scottalanmiller 1 Reply Last reply Reply Quote 1
                        • scottalanmiller
                          scottalanmiller @gjacobse last edited by

                          @g.jacobse said:

                          Great .

                          I'll have to drop the rules and see when I return to the office

                          Thanks, the more testing the better. I reached out to @David.Scammell too to see if his had been fixed.

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                          • gjacobse
                            gjacobse last edited by

                            Dropped the bypass rules - Lets see what happens.

                            1 Reply Last reply Reply Quote 1
                            • JaredBusch
                              JaredBusch last edited by

                              Posting a test post from my client with the Watchguard that I could never post from before.

                              1 Reply Last reply Reply Quote 1
                              • JaredBusch
                                JaredBusch last edited by

                                @scottalanmiller
                                Looks like it works. My unread and notifications also now update correctly from here.

                                1 Reply Last reply Reply Quote 1
                                • scottalanmiller
                                  scottalanmiller last edited by

                                  Awesome, this will help with getting traffic a lot. So many people we lost because they had no way to post.

                                  1 Reply Last reply Reply Quote 0
                                  • JaredBusch
                                    JaredBusch last edited by

                                    Been posting behind the WatchGuard that always gave me trouble for a couple weeks with no issues. definitely resolved something.

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