Issue on Fortivoice with Nex Vortex
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So we're having an issue with a clients network, and we're only getting outbound calling. Anything inbound gets blocked, and we're only getting one way audio when we did get it to work... Help? We're using a Ubiquity Edgemax Router.
EDIT The Issue has been solved!
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Unless something changed since Monday, the router is not the problem.
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I was told to post here, I have less than no idea what's happening, I've not been brought up to speed.
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@Mike-Ralston said:
I was told to post here, I have less than no idea what's happening, I've not been brought up to speed.
So what was the resolution?
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It fixed itself.
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Yeah I am not thinking that it "fixed" it's self. I would bet that Fortivoice did something that made it work.
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@Minion-Queen said:
Yeah I am not thinking that it "fixed" it's self. I would bet that Fortivoice did something that made it work.
Fortivoice: "It's not our fault!"
NTG: "Umm...it has to be"
Fortivoice changes something that fixes it
Result? Magic... -
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Given that Fortivoice put the call on hold and after days of not working it magically started in those few minutes... I think we have the answer.
