New Exchange Online account states it is disabled

[JaredBusch]

Yesterday I purchased a single Exchange online Plan 1 account to add to our current Office 365 plan.
That worked fine. I added a new email address and assigned the license to it.
I logged in to the account and changed the password, but then I see this.

The point of the address would be to use for incoming tickets obviously. ManageEngine ServiceDesk of course fails because the account is disabled.

[scottalanmiller]

That's odd. Anything weird on the O365 console?

[JaredBusch]

@scottalanmiller said:

That's odd. Anything weird on the O365 console?

Looks normal to me.

http://i.imgur.com/Zb8NKoA.jpg

[JaredBusch]

all default and says enabled.

http://i.imgur.com/qJa7m28.jpg

[A Former User]

Did you try disabling it then re-enabling it?

[scottalanmiller]

@thecreativeone91 said:

Did you try disabling it then re-enabling it?

Did you turn it off and back on again?

[JaredBusch]

@thecreativeone91 said:

Did you try disabling it then re-enabling it?

@scottalanmiller said:

Did you turn it off and back on again?

The problem with that though is that it fails on multiple services. Both Outlook web app and IMAP (ManageEngine ServiceDesk). So this to me indicates a higher level problem as they can individually disabled..