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    In a Backup/Restore Pickle. Who wants to play super hero?

    Scheduled Pinned Locked Moved IT Discussion
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    • ?
      A Former User
      last edited by

      OK, Essentially I can't get a restore to work, here's the info:

      • Server 2008 x64 SP2

      • Backup Software - BackupAssist

      • Backup Hardware - Imation RDX External USB 2.0

      If you want any more details on that front let me know. Server crashed, I got a call, overnighted new drives from xbyte (thanks brad) and found out that the raid controller was bad on the server as well. Brought a GL360 G5 from my lab and setup esxi (which was different from original config...it was installed on bare metal). So get to the point to try to restore and it looks like everything is working great but the restore never happened. Here's all the dialog box says (start reading from the bottom up for order of progress)

      Starting restore
      Catalogue detection Success
      Starting Catalogue detection
      Backup location connection Success
      Starting Backup location connection
      Snapshot completed successfully
      Performing snapshot, please wait...

      So it will sit there as long as you let it. the application does not hang nor does it restore. So fast forward to today/rightnow. I chatted with @Dashrender a little bit and decided to install it directly to the hardware as it was originally configured. Maybe there was some wacky esxi usb pass through issue that wasn't slinging an error. NOPE, same show different day.

      I have tried 3 other backup cartridges with the same result. anybody got any ideas?

      gjacobseG 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        And the final solution was?....

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Dashrender
          last edited by

          @Dashrender said:

          And the final solution was?....

          Quite likely not one yet.

          @Hubtech no ideas to help you. Not familiar with the backup solution.

          1 Reply Last reply Reply Quote 0
          • DashrenderD
            Dashrender
            last edited by

            Actually - I know there was one, which is why I posted, remind him to com back and post here 🙂

            He reinstalled Windows 2008 R2 server, this time x86, and the restore worked as desired.

            T 1 Reply Last reply Reply Quote 0
            • ?
              A Former User
              last edited by

              OK so long story short.....Installed bare metal x86 server 2008 and ran all of the updates through SP2. Hooked up the drive, started the restore and boom, worked like new.

              So up front I had two problems with their hardware (raid failed because of a bad controller) so all local data was gone, and no chance to recover it from the disks. AND their backup solution was trashy. New server comes in Tuesday/wed and i'll be using Hyper-V (B/C my GFI Backup plays well with it) and all will be well with the world. sorry if this is vague and scattered, but I'm tired and waiting on the Chinese to be delivered to my house.

              @Dashrender thanks for letting me bounce probs off of you!

              1 Reply Last reply Reply Quote 1
              • gjacobseG
                gjacobse @A Former User
                last edited by

                @Hubtech said:

                OK, Essentially I can't get a restore to work, here's the info:

                • Server 2008 x64 SP2

                • Backup Software - BackupAssist

                • Backup Hardware - Imation RDX External USB 2.0

                So I have a question about the RDX box,

                What are you thoughts on it and it's throughput? are they decent enough? I've used the 'clone' from Dell RDX 1000 on the SATA bus.

                ? 1 Reply Last reply Reply Quote 0
                • Bill KindleB
                  Bill Kindle
                  last edited by

                  What version of BA are you on and is it under support?

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by

                    Just in case Hubtech doesn't get back for a while.

                    The version was 4 versions old and not under support.

                    Bill KindleB 1 Reply Last reply Reply Quote 0
                    • T
                      technobabble @Dashrender
                      last edited by

                      @Dashrender What made you guys think of x86 instead of x64?

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @technobabble
                        last edited by

                        @technobabble said:

                        @Dashrender What made you guys think of x86 instead of x64?

                        That was entirely his idea. He installed it every way he could think though - VMWare ESXi 5.5, x64 VM
                        Hyper V, x64 VM, Bare Metal X64 - During each attempt to restore the system would just stall out and do nearly or entirely Nothing. Try X86 was just the next step.

                        T 1 Reply Last reply Reply Quote 0
                        • Bill KindleB
                          Bill Kindle @Dashrender
                          last edited by

                          @Dashrender said:

                          Just in case Hubtech doesn't get back for a while.

                          The version was 4 versions old and not under support.

                          Ouch. I've been a user since 6.0, and it's gotten much better. I made sure I purchased 3 years of support and update on a regular basis. 8.0 is super easy to use and works well with Hyper-V.

                          1 Reply Last reply Reply Quote 0
                          • T
                            technobabble @Dashrender
                            last edited by

                            @Dashrender Makes sense!

                            ? 1 Reply Last reply Reply Quote 0
                            • ?
                              A Former User @technobabble
                              last edited by

                              @technobabble said:

                              @Dashrender Makes sense!

                              well all is well now 🙂 Brad @XBYTE really saved the day on this one. those dudes/dudettes are spectacular over there.

                              scottalanmillerS 1 Reply Last reply Reply Quote 0
                              • ?
                                A Former User @gjacobse
                                last edited by

                                @g.jacobse said:

                                @Hubtech said:

                                OK, Essentially I can't get a restore to work, here's the info:

                                • Server 2008 x64 SP2

                                • Backup Software - BackupAssist

                                • Backup Hardware - Imation RDX External USB 2.0

                                So I have a question about the RDX box,

                                What are you thoughts on it and it's throughput? are they decent enough? I've used the 'clone' from Dell RDX 1000 on the SATA bus.

                                I'd say stay away. I'm done with low level gear 🙂

                                1 Reply Last reply Reply Quote 1
                                • DashrenderD
                                  Dashrender
                                  last edited by

                                  What are the other options though?

                                  Onsite tape? Internet based backup? Some people don't want their data out there, so that means using self controlled encryption keys.. etc.

                                  ? ? 2 Replies Last reply Reply Quote 0
                                  • scottalanmillerS
                                    scottalanmiller @A Former User
                                    last edited by

                                    @Hubtech said:

                                    @technobabble said:

                                    @Dashrender Makes sense!

                                    well all is well now 🙂 Brad @XBYTE really saved the day on this one. those dudes/dudettes are spectacular over there.

                                    Awesome. Go xByte!!

                                    1 Reply Last reply Reply Quote 0
                                    • ?
                                      A Former User @Dashrender
                                      last edited by

                                      @Dashrender Synology stuff works good for NAS backups. You could use Rsync to sync two between locations or even sync them to the cloud. (keep in mind you might need to implement some kind of retention when using a sync method).

                                      Bill KindleB 1 Reply Last reply Reply Quote 0
                                      • ?
                                        A Former User @Dashrender
                                        last edited by

                                        @Dashrender said:

                                        What are the other options though?

                                        Onsite tape? Internet based backup? Some people don't want their data out there, so that means using self controlled encryption keys.. etc.

                                        you can push backups to any NAS if you'd like. We will still do local backups, but i just love the ease of an online backup.

                                        1 Reply Last reply Reply Quote 0
                                        • Bill KindleB
                                          Bill Kindle @A Former User
                                          last edited by

                                          @thecreativeone91 said:

                                          @Dashrender Synology stuff works good for NAS backups. You could use Rsync to sync two between locations or even sync them to the cloud. (keep in mind you might need to implement some kind of retention when using a sync method).

                                          That's what my BA v8 backs up to, a DS412+. Works well and backups only take about 15-20 minutes tops.

                                          1 Reply Last reply Reply Quote 0
                                          • ?
                                            A Former User
                                            last edited by

                                            it's pretty silly to me that a backup company would keep 9-5 business hours....

                                            1 Reply Last reply Reply Quote 0
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