How Can I Upgrade Ubuntu 20.10 to 21.10?
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I have a user that kept their laptop offline until the upgrade window was past. They are remote only and non-technical. The upgrade path is not supported and the in-between release is gone. So there is no Ubuntu provided upgrade option.
I tried this tool: https://askubuntu.com/questions/1361262/how-upgrade-ubuntu-20-10-after-its-eol
But it is graphical only and doesn't work. It just throws GTK errors.
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Brainstorming:
Do you have remote access to their computer, and can they follow directions? If so maybe you can just walk them through a fresh install. Prior to that you would run a script that copies /home and other stuff to external drive and makes a bootable usb drive. After install's done, get them to log in, download remote access software, then you take control and run a script to restore their data.
I know you said non-technical, but that doesn't necessarily mean, can't-follow-clear-directions.
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@eddiejennings said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
Do you have remote access to their computer, and can they follow directions? If so maybe you can just walk them through a fresh install.
Yes, MeshCentral. That's working.
Tried that, they only have a 2GB USB stick. you need 4GB for Ubuntu.
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@eddiejennings said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
Prior to that you would run a script that copies /home and other stuff to external drive
No external drives.
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@eddiejennings said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
I know you said non-technical, but that doesn't necessarily mean, can't-follow-clear-directions.
That she can do. She's not bad about that. Just has no resources.
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@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@eddiejennings said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
Prior to that you would run a script that copies /home and other stuff to external drive
No external drives.
Then buy them for her? What would this cost in local currency?
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@dustinb3403 said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@eddiejennings said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
Prior to that you would run a script that copies /home and other stuff to external drive
No external drives.
Then buy them for her? What would this cost in local currency?
A lot since someone would have to run to a city to find one.
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@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@dustinb3403 said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@eddiejennings said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
Prior to that you would run a script that copies /home and other stuff to external drive
No external drives.
Then buy them for her? What would this cost in local currency?
A lot since someone would have to run to a city to find one.
Amazon?
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@jasgot said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@dustinb3403 said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@eddiejennings said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
Prior to that you would run a script that copies /home and other stuff to external drive
No external drives.
Then buy them for her? What would this cost in local currency?
A lot since someone would have to run to a city to find one.
Amazon?
Takes about a month.
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Would manually pointing the apt sources at impish indri and running dist-upgrade work at all? I'd definitely want a full system backup before trying something like that, and since the other posts say no external storage it's likely off the table. Option to get around the no drives issue would be a cloud backup of the docs and such that would need to be copied back and forth... unless there's another PC / laptop / workstation that could be used as a backup repository.
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@notverypunny said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
Would manually pointing the apt sources at impish indri and running dist-upgrade work at all? I'd definitely want a full system backup before trying something like that, and since the other posts say no external storage it's likely off the table. Option to get around the no drives issue would be a cloud backup of the docs and such that would need to be copied back and forth... unless there's another PC / laptop / workstation that could be used as a backup repository.
Impish sources are gone. That's part of the issue.
Actually, that's the entire issue.
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@scottalanmiller what about the other locations that have it?
http://no.archive.ubuntu.com/ubuntu/dists/impish/main/
http://no.archive.ubuntu.com/ubuntu/ubuntu/dists/impish/main/
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@scottalanmiller
I don't have anything to test with at the moment, but what abouthttps://mirror.csclub.uwaterloo.ca/ubuntu/dists/impish/
I can navigate through the directory structure, and it seems to have the same overall content as the other releases.
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@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
I have a user that kept their laptop offline until the upgrade window was past. They are remote only and non-technical. The upgrade path is not supported and the in-between release is gone. So there is no Ubuntu provided upgrade option.
I tried this tool: https://askubuntu.com/questions/1361262/how-upgrade-ubuntu-20-10-after-its-eol
But it is graphical only and doesn't work. It just throws GTK errors.
As a service provider you really should have your own repository mirror. Mirror official repository as well as any 3rd party you use.
We mirror debian and I think it's only about 70GB or something like that for all 50000 (?) packages in the amd64 architecture. Ubuntu is likely less.
Point is that it doesn't take up much space and your mirror could have copies of all the LTS releases and in between.
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@pete-s said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
I have a user that kept their laptop offline until the upgrade window was past. They are remote only and non-technical. The upgrade path is not supported and the in-between release is gone. So there is no Ubuntu provided upgrade option.
I tried this tool: https://askubuntu.com/questions/1361262/how-upgrade-ubuntu-20-10-after-its-eol
But it is graphical only and doesn't work. It just throws GTK errors.
As a service provider you really should have your own repository mirror. Mirror official repository as well as any 3rd party you use.
We mirror debian and I think it's only about 70GB or something like that for all 50000 (?) packages in the amd64 architecture. Ubuntu is likely less.
Point is that it doesn't take up much space and your mirror could have copies of all the LTS releases and in between.
It's not really a point as a service provider. No customer has an issue. This is a home user that only reached out for help because they kept their personal machine from updating for a long time. Service provider customers we don't need this kind of thing. For home users, yeah this one is Ubuntu, but it could have been just anything.
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@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@pete-s said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
I have a user that kept their laptop offline until the upgrade window was past. They are remote only and non-technical. The upgrade path is not supported and the in-between release is gone. So there is no Ubuntu provided upgrade option.
I tried this tool: https://askubuntu.com/questions/1361262/how-upgrade-ubuntu-20-10-after-its-eol
But it is graphical only and doesn't work. It just throws GTK errors.
As a service provider you really should have your own repository mirror. Mirror official repository as well as any 3rd party you use.
We mirror debian and I think it's only about 70GB or something like that for all 50000 (?) packages in the amd64 architecture. Ubuntu is likely less.
Point is that it doesn't take up much space and your mirror could have copies of all the LTS releases and in between.
It's not really a point as a service provider. No customer has an issue. This is a home user that only reached out for help because they kept their personal machine from updating for a long time. Service provider customers we don't need this kind of thing. For home users, yeah this one is Ubuntu, but it could have been just anything.
OK, I thought it was a business customer.
Anyway, there are a couple of special cases where distros that goes EOL without old repositories could be troublesome. For example when things are only power up intermittently, such as laptops or VMs, or when you have servers or workstations on isolated LANs or when you have embedded systems that doesn't always have a network connection.
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@pete-s said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@pete-s said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
@scottalanmiller said in How Can I Upgrade Ubuntu 20.10 to 21.10?:
I have a user that kept their laptop offline until the upgrade window was past. They are remote only and non-technical. The upgrade path is not supported and the in-between release is gone. So there is no Ubuntu provided upgrade option.
I tried this tool: https://askubuntu.com/questions/1361262/how-upgrade-ubuntu-20-10-after-its-eol
But it is graphical only and doesn't work. It just throws GTK errors.
As a service provider you really should have your own repository mirror. Mirror official repository as well as any 3rd party you use.
We mirror debian and I think it's only about 70GB or something like that for all 50000 (?) packages in the amd64 architecture. Ubuntu is likely less.
Point is that it doesn't take up much space and your mirror could have copies of all the LTS releases and in between.
It's not really a point as a service provider. No customer has an issue. This is a home user that only reached out for help because they kept their personal machine from updating for a long time. Service provider customers we don't need this kind of thing. For home users, yeah this one is Ubuntu, but it could have been just anything.
OK, I thought it was a business customer.
Anyway, there are a couple of special cases where distros that goes EOL without old repositories could be troublesome. For example when things are only power up intermittently, such as laptops or VMs, or when you have servers or workstations on isolated LANs or when you have embedded systems that doesn't always have a network connection.
Sure. Definitely cases for it. Only time we've run into an issue is a user that has a personal device that went a year without updating.
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I should say, not even a personal customer. It's just a friend who needs support.
