ML
    • Register
    • Login
    • Search
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups

    ER-X firmware Upgrade

    IT Discussion
    7
    26
    346
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • P
      pmoncho @Dashrender last edited by

      @dashrender said in ER-X firmware Upgrade:

      @pmoncho said in ER-X firmware Upgrade:

      @dashrender said in ER-X firmware Upgrade:

      @pmoncho said in ER-X firmware Upgrade:

      @notverypunny said in ER-X firmware Upgrade:

      There's mention of a tftp recovery option in the link below:

      https://community.ui.com/questions/EdgeRouter-X-bricked-after-factory-reset/12c82f1b-8fd1-47ec-9a92-88ec81ea208b

      Don't know if it still applies but might be worth trying.

      Also:
      https://help.ui.com/hc/en-us/articles/360018189493-EdgeRouter-Manual-TFTP-Recovery#4

      and
      https://help.ui.com/hc/en-us/articles/360019289113

      I was looking at similar posts. I think I will look into the USB-TTL device.

      Some posts mention 3.3v and other mention +5v - Something tells me it matter but I am dumb in these matters.

      wait - what? there's voltage concerns on a USB to terminal connection? Can't say I've ever seen that.

      The ER-X doesn't have a console port so you have to open it up, use a USB-TTL to connect to the serial port PINs on the board.

      Oh yeah - One of the reasons JB disliked this device!

      Yep. Bummer. I found this on Amazon:
      https://www.amazon.com/gp/product/B07WX2DSVB/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

      Someone already used it on an ER so hopefully it will work for me too.

      JaredBusch 1 Reply Last reply Reply Quote 0
      • JaredBusch
        JaredBusch @pmoncho last edited by

        @pmoncho said in ER-X firmware Upgrade:

        @dashrender said in ER-X firmware Upgrade:

        @pmoncho said in ER-X firmware Upgrade:

        @dashrender said in ER-X firmware Upgrade:

        @pmoncho said in ER-X firmware Upgrade:

        @notverypunny said in ER-X firmware Upgrade:

        There's mention of a tftp recovery option in the link below:

        https://community.ui.com/questions/EdgeRouter-X-bricked-after-factory-reset/12c82f1b-8fd1-47ec-9a92-88ec81ea208b

        Don't know if it still applies but might be worth trying.

        Also:
        https://help.ui.com/hc/en-us/articles/360018189493-EdgeRouter-Manual-TFTP-Recovery#4

        and
        https://help.ui.com/hc/en-us/articles/360019289113

        I was looking at similar posts. I think I will look into the USB-TTL device.

        Some posts mention 3.3v and other mention +5v - Something tells me it matter but I am dumb in these matters.

        wait - what? there's voltage concerns on a USB to terminal connection? Can't say I've ever seen that.

        The ER-X doesn't have a console port so you have to open it up, use a USB-TTL to connect to the serial port PINs on the board.

        Oh yeah - One of the reasons JB disliked this device!

        Yep. Bummer. I found this on Amazon:
        https://www.amazon.com/gp/product/B07WX2DSVB/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

        Someone already used it on an ER so hopefully it will work for me too.

        I have a USB cable (not the one you linked) that I use for ER-X recovery. Same process as ERL and such.

        1 Reply Last reply Reply Quote 0
        • JaredBusch
          JaredBusch @pmoncho last edited by

          @pmoncho said in ER-X firmware Upgrade:

          The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.

          At some point, Ubiquiti updated the firmware upgrade process of the ER-X to pre-delete the old version. I have no idea what "space" should be available, but I always deleted the backup firmware prior to upgrading until I was on the 2.X line.

          This has been a known issue with the ER-X from day 1.

          P 1 Reply Last reply Reply Quote 3
          • StuartJordan
            StuartJordan last edited by

            Glad I didn't get this issue when I upgraded to the latest version.

            P 1 Reply Last reply Reply Quote 0
            • P
              pmoncho @JaredBusch last edited by

              @jaredbusch said in ER-X firmware Upgrade:

              @pmoncho said in ER-X firmware Upgrade:

              The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.

              At some point, Ubiquiti updated the firmware upgrade process of the ER-X to pre-delete the old version. I have no idea what "space" should be available, but I always deleted the backup firmware prior to upgrading until I was on the 2.X line.

              This has been a known issue with the ER-X from day 1.

              I have now updated my upgrade process. Backup config, confirm download of currently loaded firmware is available, reboot, delete backup firmware, update firmware.

              JaredBusch 1 Reply Last reply Reply Quote 0
              • P
                pmoncho @StuartJordan last edited by

                @stuartjordan said in ER-X firmware Upgrade:

                Glad I didn't get this issue when I upgraded to the latest version.

                I'm glad you didn't either. This stinks. 🙂 As this is for home, didn't think there was a reason to buy two.

                Using other individuals previous experiences, in addition to my own, I have no revamped my upgrade process.

                1 Reply Last reply Reply Quote 0
                • JaredBusch
                  JaredBusch @pmoncho last edited by

                  @pmoncho said in ER-X firmware Upgrade:

                  @jaredbusch said in ER-X firmware Upgrade:

                  @pmoncho said in ER-X firmware Upgrade:

                  The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.

                  At some point, Ubiquiti updated the firmware upgrade process of the ER-X to pre-delete the old version. I have no idea what "space" should be available, but I always deleted the backup firmware prior to upgrading until I was on the 2.X line.

                  This has been a known issue with the ER-X from day 1.

                  I have now updated my upgrade process. Backup config, confirm download of currently loaded firmware is available, reboot, delete backup firmware, update firmware.

                  Now that I am on the 2.X line with all devices, I simply click the upgrade button within UNMS (now UISP).

                  Full Process:

                  • Log in to UNMS
                  • Click to reboot router
                  • Wait for it to come back online
                  • Click upgrade
                  P 1 Reply Last reply Reply Quote 1
                  • P
                    pmoncho @JaredBusch last edited by

                    @jaredbusch said in ER-X firmware Upgrade:

                    @pmoncho said in ER-X firmware Upgrade:

                    @jaredbusch said in ER-X firmware Upgrade:

                    @pmoncho said in ER-X firmware Upgrade:

                    The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.

                    At some point, Ubiquiti updated the firmware upgrade process of the ER-X to pre-delete the old version. I have no idea what "space" should be available, but I always deleted the backup firmware prior to upgrading until I was on the 2.X line.

                    This has been a known issue with the ER-X from day 1.

                    I have now updated my upgrade process. Backup config, confirm download of currently loaded firmware is available, reboot, delete backup firmware, update firmware.

                    Now that I am on the 2.X line with all devices, I simply click the upgrade button within UNMS (now UISP).

                    Full Process:

                    • Log in to UNMS
                    • Click to reboot router
                    • Wait for it to come back online
                    • Click upgrade

                    Interesting.

                    What did UI change in 2.X line that makes you trust just upgrading vs the 1.XX line?

                    JaredBusch 1 Reply Last reply Reply Quote 0
                    • JaredBusch
                      JaredBusch @pmoncho last edited by

                      @pmoncho said in ER-X firmware Upgrade:

                      What did UI change in 2.X line that makes you trust just upgrading vs the 1.XX line?

                      Nothing. The change to the upgrade process was in the 1.X line. But I don't recall which firmware. So until I was on 2.X, I did it the way you updated your process to.

                      1 Reply Last reply Reply Quote 2
                      • M
                        marcinozga @pmoncho last edited by

                        @pmoncho said in ER-X firmware Upgrade:

                        @marcinozga said in ER-X firmware Upgrade:

                        It probably is bricked. The same happened to my ER-X when firmware 2 came out. I got it booted eventually over serial cable, and if I remember correctly it displayed something about internal storage.

                        I noticed others have had the same issue in the past.

                        I just saw the serial connection setup. Did you just use the USB-TTL device to connect?

                        The part that bugs me is I had check the storage issue prior to upgrade. Had 58% free so I figured I would be ok.

                        I used this cable:
                        https://www.amazon.com/gp/product/B00QT7LQ88?psc=1

                        I didn't bother with recovery, I just wanted to see what the issue was. I bought another ER-X and kept it on 1.x firmware.

                        1 Reply Last reply Reply Quote 1
                        • First post
                          Last post