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    Is VOIP.MS down?

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    • JaredBuschJ
      JaredBusch @Dashrender
      last edited by

      @dashrender said in Is VOIP.MS down?:

      @jaredbusch said in Is VOIP.MS down?:

      Disable the trunk for 2 minutes. Then toggle it back on.

      fwconsole trunk 
      # choose the one to toggle
      fwconsole reload
      

      yeah I did that and the trunk finally came back.

      but now it' sjust busy

      Same just started failing thought the truck is registered.

      DashrenderD 1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @JaredBusch
        last edited by

        @jaredbusch said in Is VOIP.MS down?:

        @dashrender said in Is VOIP.MS down?:

        @jaredbusch said in Is VOIP.MS down?:

        Disable the trunk for 2 minutes. Then toggle it back on.

        fwconsole trunk 
        # choose the one to toggle
        fwconsole reload
        

        yeah I did that and the trunk finally came back.

        but now it' sjust busy

        Same just started failing thought the truck is registered.

        at least I stave off some JB scorn for a min or three.

        1 Reply Last reply Reply Quote 0
        • syko24S
          syko24
          last edited by

          Looks like it is resolved now!!

          JaredBuschJ 1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch @syko24
            last edited by

            @syko24 said in Is VOIP.MS down?:

            Looks like it is resolved now!!

            Some calls have started flowing.

            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by

              getting into the portal sucks. I am sure it is overloaded with users.

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by

                down again. or struggling heavily under load.

                58c6e8bc-342e-4f0c-9428-3783fecff178-image.png

                826b43dd-c511-443e-9bc1-19b00525e200-image.png

                1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender
                  last edited by

                  First time I've been able to get to the website since this started

                  bccf9ee4-9a6f-4fb6-908f-7ba37ede7b4a-image.png

                  1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender
                    last edited by Dashrender

                    Looks like resolution is working pretty well once again.

                    1 Reply Last reply Reply Quote 0
                    • syko24S
                      syko24
                      last edited by

                      And they are down again...

                      Hope they get this resolved by tomorrow. Hard to explain to customers what exactly is happening.

                      scottalanmillerS 1 Reply Last reply Reply Quote 0
                      • scottalanmillerS
                        scottalanmiller @syko24
                        last edited by

                        @syko24 said in Is VOIP.MS down?:

                        And they are down again...

                        Hope they get this resolved by tomorrow. Hard to explain to customers what exactly is happening.

                        Damn.

                        1 Reply Last reply Reply Quote 0
                        • DanpD
                          Danp
                          last edited by

                          It appears that they are using CloudFlare. I thought that using a service like this would help avoid / mitigate such problems.

                          syko24S 1 Reply Last reply Reply Quote 0
                          • syko24S
                            syko24 @Danp
                            last edited by

                            @danp said in Is VOIP.MS down?:

                            It appears that they are using CloudFlare. I thought that using a service like this would help avoid / mitigate such problems.

                            According to posts on their Twitter, it looks like they switched over to CloudFlare after the fact.

                            DanpD 1 Reply Last reply Reply Quote 1
                            • DanpD
                              Danp @syko24
                              last edited by

                              @syko24 OIC. I was wondering if that was the case.

                              DashrenderD 1 Reply Last reply Reply Quote 0
                              • DashrenderD
                                Dashrender @Danp
                                last edited by

                                Jeez.. down again?

                                WTF?

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @Dashrender
                                  last edited by

                                  @dashrender said in Is VOIP.MS down?:

                                  Jeez.. down again?

                                  WTF?

                                  Looks like it's their website that's down
                                  a09f4c0c-e80a-4612-ba36-a619ad816a37-image.png

                                  I get resolution, so that's no longer the issue.

                                  and I can resolve chicago4.voip.ms as well - so at least service seems to still be functioning.

                                  1 Reply Last reply Reply Quote 0
                                  • DashrenderD
                                    Dashrender
                                    last edited by

                                    The following item has been updated:
                                    ORIGINAL ISSUE:
                                    Website and Service Issues
                                    LAST UPDATE: Friday 17, September 2021 11:10:53 AM (OPEN)
                                    We are currently experiencing intermittent issues with our website and customer portal.
                                    At this time, the customer portal and website are fully reachable however we continue to monitor closely to take quick action as well as for implementing any mitigation plan.
                                    The website and customer portal issues are not affecting the calls service.
                                    Issues and Maintenance
                                    https://link.edgepilot.com/s/749ac049/lhy1JqHscEK_V1bEv1JQVg?u=https://www.voip.ms/m/issuetracker.php?id=852

                                    1 Reply Last reply Reply Quote 0
                                    • DashrenderD
                                      Dashrender
                                      last edited by

                                      Well this is new for them

                                      3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                                      syko24S 1 Reply Last reply Reply Quote 0
                                      • syko24S
                                        syko24 @Dashrender
                                        last edited by

                                        @dashrender said in Is VOIP.MS down?:

                                        Well this is new for them

                                        3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                                        I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                                        DashrenderD JaredBuschJ 2 Replies Last reply Reply Quote 0
                                        • DashrenderD
                                          Dashrender @syko24
                                          last edited by

                                          @syko24 said in Is VOIP.MS down?:

                                          @dashrender said in Is VOIP.MS down?:

                                          Well this is new for them

                                          3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                                          I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                                          yesterday, to the best of my knowledge they weren't getting DDOSed directly - their DNS was down...

                                          but now that they have "fixed" that.. perhaps they are being attacked directly.

                                          DashrenderD 1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @Dashrender
                                            last edited by

                                            @dashrender said in Is VOIP.MS down?:

                                            @syko24 said in Is VOIP.MS down?:

                                            @dashrender said in Is VOIP.MS down?:

                                            Well this is new for them

                                            3be75492-de7f-4f1e-bc45-f8fb42962234-image.png

                                            I assume since all their IP addresses are publicly posted, they are still getting DDoS directly.

                                            yesterday, to the best of my knowledge they weren't getting DDOSed directly - their DNS was down...

                                            but now that they have "fixed" that.. perhaps they are being attacked directly.

                                            But my Trunks are still up - but now the service has gone to shit..
                                            customers are complaining

                                            1 Reply Last reply Reply Quote 0
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