Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access file, the file is locked or in use)

DavidGray

10 users are not able to access their mailboxes.

I ran Get-MailboxDatabase & checked database is Dismounted. I tried to mount it but it failed.

I ran ESEUTIL/mh
State: Dirty Shutdown

Next, I ran ESEUTIL /r

Operation terminated with error -1032 (JET_errFileAccessDenied, Cannot access file, the file is locked or in use)

Please help it is urgent!

flaxking

Use Process Monitor and find out which file is locked?

gjacobse

Googled key words: exchange, unable to run eseutil because file is locked.

nadnerB

sooo, @DavidGray did you get it sorted?

dbeato

Did you stop all the Exchange services as well?