Contact for FB Support
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This is a long shot but several things are broken on my FB business page. I have reported them (Something is broken) to FB 1-2 times per week for about 6 weeks now with no result. Does anyone know or have contact with someone at FB who could help? I know it's a long shot but thought I would reach out.
Things that are broken:
Categories: I can add any category except for Information Technology it says it saved but never does. This is a significant issue for me.
Invite: Invite all to my page is broken, it works if I manually select each person but I am not able to invite all. This is a minor thing and has an easy work around.Thanks in advance
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I think you need to be in Congress to get Mark Zuckerberg's attention to any sort of issue.
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I don't believe that they actually have support. There are like email addresses and stuff, but I'm not aware of there being humans manning the system anywhere. Unless maybe you are a paid advertiser.
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@scottalanmiller said in Contact for FB Support:
I don't believe that they actually have support.
Same as Google.
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@JaredBusch said in Contact for FB Support:
@scottalanmiller said in Contact for FB Support:
I don't believe that they actually have support.
Same as Google.
Exactly. I feel identically about both. Not good or bad, just that it's not the kind of service that has humans somewhere behind it. It would actually feel really awkward to interact with Google or FB (or Twitter) support.
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I agree with Scott and JB, Perhaps a twitter post might be your best bet to actually get something.
Since those businesses postings aren't earning them any money (i.e. you don't pay them to be there) they don't care about you or your listing.
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@Dashrender said in Contact for FB Support:
I agree with Scott and JB, Perhaps a twitter post might be your best bet to actually get something.
Since those businesses postings aren't earning them any money (i.e. you don't pay them to be there) they don't care about you or your listing.
True, it comes down to the almighty dollar. I knew it was a longshot but figured maybe someones cousins, sisters friend who has an uncle who works there...
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@CCWTech said in Contact for FB Support:
@Dashrender said in Contact for FB Support:
I agree with Scott and JB, Perhaps a twitter post might be your best bet to actually get something.
Since those businesses postings aren't earning them any money (i.e. you don't pay them to be there) they don't care about you or your listing.
True, it comes down to the almighty dollar. I knew it was a longshot but figured maybe someones cousins, sisters friend who has an uncle who works there...
Always worth the ask I suppose.
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I can help. Send me a PM.
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