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    Contact for FB Support

    IT Discussion
    facebook support
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    • CCWTech
      CCWTech last edited by

      This is a long shot but several things are broken on my FB business page. I have reported them (Something is broken) to FB 1-2 times per week for about 6 weeks now with no result. Does anyone know or have contact with someone at FB who could help? I know it's a long shot but thought I would reach out.

      Things that are broken:
      Categories: I can add any category except for Information Technology it says it saved but never does. This is a significant issue for me.
      Invite: Invite all to my page is broken, it works if I manually select each person but I am not able to invite all. This is a minor thing and has an easy work around.

      Thanks in advance

      1 Reply Last reply Reply Quote 0
      • DustinB3403
        DustinB3403 last edited by

        I think you need to be in Congress to get Mark Zuckerberg's attention to any sort of issue.

        1 Reply Last reply Reply Quote 1
        • scottalanmiller
          scottalanmiller last edited by

          I don't believe that they actually have support. There are like email addresses and stuff, but I'm not aware of there being humans manning the system anywhere. Unless maybe you are a paid advertiser.

          JaredBusch 1 Reply Last reply Reply Quote 2
          • JaredBusch
            JaredBusch @scottalanmiller last edited by

            @scottalanmiller said in Contact for FB Support:

            I don't believe that they actually have support.

            Same as Google.

            scottalanmiller 1 Reply Last reply Reply Quote 1
            • scottalanmiller
              scottalanmiller @JaredBusch last edited by

              @JaredBusch said in Contact for FB Support:

              @scottalanmiller said in Contact for FB Support:

              I don't believe that they actually have support.

              Same as Google.

              Exactly. I feel identically about both. Not good or bad, just that it's not the kind of service that has humans somewhere behind it. It would actually feel really awkward to interact with Google or FB (or Twitter) support.

              1 Reply Last reply Reply Quote 1
              • Dashrender
                Dashrender last edited by

                I agree with Scott and JB, Perhaps a twitter post might be your best bet to actually get something.

                Since those businesses postings aren't earning them any money (i.e. you don't pay them to be there) they don't care about you or your listing.

                CCWTech 1 Reply Last reply Reply Quote 1
                • CCWTech
                  CCWTech @Dashrender last edited by

                  @Dashrender said in Contact for FB Support:

                  I agree with Scott and JB, Perhaps a twitter post might be your best bet to actually get something.

                  Since those businesses postings aren't earning them any money (i.e. you don't pay them to be there) they don't care about you or your listing.

                  True, it comes down to the almighty dollar. I knew it was a longshot but figured maybe someones cousins, sisters friend who has an uncle who works there...

                  Dashrender 1 Reply Last reply Reply Quote 0
                  • Dashrender
                    Dashrender @CCWTech last edited by

                    @CCWTech said in Contact for FB Support:

                    @Dashrender said in Contact for FB Support:

                    I agree with Scott and JB, Perhaps a twitter post might be your best bet to actually get something.

                    Since those businesses postings aren't earning them any money (i.e. you don't pay them to be there) they don't care about you or your listing.

                    True, it comes down to the almighty dollar. I knew it was a longshot but figured maybe someones cousins, sisters friend who has an uncle who works there...

                    Always worth the ask I suppose.

                    1 Reply Last reply Reply Quote 1
                    • V
                      VoIP_n00b last edited by

                      I can help. Send me a PM.

                      CCWTech 1 Reply Last reply Reply Quote -1
                      • CCWTech
                        CCWTech @VoIP_n00b last edited by

                        @VoIP_n00b said in Contact for FB Support:

                        I can help. Send me a PM.

                        Sent. Thanks.

                        1 Reply Last reply Reply Quote 0
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