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    Remote VoIP Phone Unifi Network

    IT Discussion
    unifi freepbx 14
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    • NashBrydgesN
      NashBrydges @JaredBusch
      last edited by

      @JaredBusch Yep, already set to that.

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      • JaredBuschJ
        JaredBusch
        last edited by

        And if the extensions are chan_sip, make sure the NAT is enabled there also.

        195d86ce-b19f-4f6c-aa35-8a72b7762bc9-image.png

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        • syko24S
          syko24
          last edited by

          @NashBrydges - Silly question but is the handset plugged into the correct jack on the back of the phone? I can't remember if the handset and headset ports are similar on the T57W.

          NashBrydgesN 1 Reply Last reply Reply Quote 0
          • syko24S
            syko24
            last edited by

            @NashBrydges - just a couple other thoughts:

            Do either locations have a double nat?

            Who are the ISPs? Maybe something with the ISP provided hardware?

            NashBrydgesN 1 Reply Last reply Reply Quote 0
            • NashBrydgesN
              NashBrydges @syko24
              last edited by

              @syko24 said in Remote VoIP Phone Unifi Network:

              @NashBrydges - Silly question but is the handset plugged into the correct jack on the back of the phone? I can't remember if the handset and headset ports are similar on the T57W.

              Yeah, the connections are good.

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              • NashBrydgesN
                NashBrydges @syko24
                last edited by

                @syko24 said in Remote VoIP Phone Unifi Network:

                @NashBrydges - just a couple other thoughts:

                Do either locations have a double nat?

                Who are the ISPs? Maybe something with the ISP provided hardware?

                Both locations use the same ISP and no double NAT either.

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                • DashrenderD
                  Dashrender
                  last edited by

                  willing to post pictures of your firewall configs?

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                  • J
                    JasGot
                    last edited by

                    What are your routers? Ubiquiti?

                    Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                    DashrenderD 1 Reply Last reply Reply Quote 0
                    • DashrenderD
                      Dashrender @JasGot
                      last edited by Dashrender

                      @JasGot said in Remote VoIP Phone Unifi Network:

                      What are your routers? Ubiquiti?

                      Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                      He mentioned CONNTRACK - I know that's on USGs.. not sure if it's called that on ER's?

                      OK the ER does have CONNTRACK.
                      https://community.ui.com/questions/EdgeRouter-Infinity-conntrack-tuning/efc51d58-8464-41f5-b10e-f7d0fb10968b

                      JaredBuschJ 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch @Dashrender
                        last edited by

                        @Dashrender said in Remote VoIP Phone Unifi Network:

                        @JasGot said in Remote VoIP Phone Unifi Network:

                        What are your routers? Ubiquiti?

                        Can you disable SIP ALG on them? (sometimes called SIP transformation on other routers)

                        He mentioned CONNTRACK - I know that's on USGs.. not sure if it's called that on ER's?

                        OK the ER does have CONNTRACK.
                        https://community.ui.com/questions/EdgeRouter-Infinity-conntrack-tuning/efc51d58-8464-41f5-b10e-f7d0fb10968b

                        All routers have a conntrack table..

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