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    Intel Chipset SATA RAID Controller

    IT Discussion
    windows raid uptime downtime power outage failure status health controller details
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    • M
      marcinozga last edited by

      See if there are memory dumps. That would indicate blues screen. Whocrashed software for example, it will also point at the cause, if there is one.

      DustinB3403 1 Reply Last reply Reply Quote 0
      • DustinB3403
        DustinB3403 @marcinozga last edited by

        @marcinozga said in Intel Chipset SATA RAID Controller:

        See if there are memory dumps. That would indicate blues screen. Whocrashed software for example, it will also point at the cause, if there is one.

        Already check for any BSOD's nothing was reported.

        1 Reply Last reply Reply Quote 0
        • scottalanmiller
          scottalanmiller @DustinB3403 last edited by

          @DustinB3403 said in Intel Chipset SATA RAID Controller:

          As far as I can tell this is all software RAID so I can't even query the controller for drive health.

          All of those are software RAID, yes.

          DustinB3403 1 Reply Last reply Reply Quote 0
          • DustinB3403
            DustinB3403 @scottalanmiller last edited by

            @scottalanmiller said in Intel Chipset SATA RAID Controller:

            @DustinB3403 said in Intel Chipset SATA RAID Controller:

            As far as I can tell this is all software RAID so I can't even query the controller for drive health.

            All of those are software RAID, yes.

            Software or Fake?

            1 Reply Last reply Reply Quote 0
            • scottalanmiller
              scottalanmiller @DustinB3403 last edited by

              @DustinB3403 said in Intel Chipset SATA RAID Controller:

              @Dashrender said in Intel Chipset SATA RAID Controller:

              seriously? a FAKE RAID setup on a server? /sigh.

              That is what I'm thinking, but I honestly can't be 100% certain (I'm leaning towards it though).

              It is. That's what "chipset" RAID means. It's yet another Intel code for FakeRAID.

              1 Reply Last reply Reply Quote 1
              • DustinB3403
                DustinB3403 last edited by

                Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

                scottalanmiller 1 Reply Last reply Reply Quote 0
                • scottalanmiller
                  scottalanmiller @DustinB3403 last edited by

                  @DustinB3403 said in Intel Chipset SATA RAID Controller:

                  @marcinozga said in Intel Chipset SATA RAID Controller:

                  @DustinB3403 said in Intel Chipset SATA RAID Controller:

                  Well there is EventID 41, but absolutely no details in the log (so meh useless that is).

                  Event 41 tells you that last shutdown was unexpected, so no scheduled tasks, maintenance, or the likes. Either power loss, some hardware fault, someone pressed reset button, etc.

                  Gotcha, so maybe someone at the site is doing it. I'm curious as to what the culprit is, more investigating to do then.

                  If the logs show nothing, the assumption is power or extreme hardware failure. It means whatever did it killed logging somehow.

                  1 Reply Last reply Reply Quote 0
                  • scottalanmiller
                    scottalanmiller @DustinB3403 last edited by

                    @DustinB3403 said in Intel Chipset SATA RAID Controller:

                    Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

                    No, unexpected outages, by definitely, are unloggable without an ILO. That's what the unexpected designates.

                    DustinB3403 1 Reply Last reply Reply Quote 0
                    • DustinB3403
                      DustinB3403 @scottalanmiller last edited by

                      @scottalanmiller said in Intel Chipset SATA RAID Controller:

                      @DustinB3403 said in Intel Chipset SATA RAID Controller:

                      Okay so one last question, is there any logging I could enable which would help to troubleshoot this should this issue occur again?

                      No, unexpected outages, by definitely, are unloggable without an ILO. That's what the unexpected designates.

                      Yeah I was just hopping I could setup some kind of remote logging to capture anything from the system.

                      1 Reply Last reply Reply Quote 0
                      • Pete.S
                        Pete.S @DustinB3403 last edited by Pete.S

                        @DustinB3403 said in Intel Chipset SATA RAID Controller:

                        As far as I can tell this is all software RAID so I can't even query the controller for drive health.

                        Well, you don't need to query the controller because there is none. One less failure point 🙂

                        Query the drives.

                        On a linux system you'd often see read/write errors in the system log if you have a drive that is failing.

                        You can run smart tests on the drives as well.

                        DustinB3403 1 Reply Last reply Reply Quote 1
                        • DustinB3403
                          DustinB3403 @Pete.S last edited by DustinB3403

                          Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                          *Edit IRS is showing both drives in good condition.

                          Pete.S 1 Reply Last reply Reply Quote 0
                          • Pete.S
                            Pete.S @DustinB3403 last edited by

                            @DustinB3403 said in Intel Chipset SATA RAID Controller:

                            Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                            *Edit IRS is showing both drives in good condition.

                            Ah, in my memory I thought you had access to the drives individually. Well, sorry I couldn't be of help.

                            DustinB3403 1 Reply Last reply Reply Quote 0
                            • DustinB3403
                              DustinB3403 @Pete.S last edited by

                              @Pete-S said in Intel Chipset SATA RAID Controller:

                              @DustinB3403 said in Intel Chipset SATA RAID Controller:

                              Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                              *Edit IRS is showing both drives in good condition.

                              Ah, in my memory I thought you had access to the drives individually. Well, sorry I couldn't be of help.

                              No worries, if there was some magic I could use I'd be happy to use it.

                              syko24 1 Reply Last reply Reply Quote 0
                              • syko24
                                syko24 @DustinB3403 last edited by

                                @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                @Pete-S said in Intel Chipset SATA RAID Controller:

                                @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                Rhetorical question @Pete-S how would I get to look past the RAID controller? I'm presented with only the one disk from wmic and Intel Rapid Storage isn't showing any other issues either.

                                *Edit IRS is showing both drives in good condition.

                                Ah, in my memory I thought you had access to the drives individually. Well, sorry I couldn't be of help.

                                No worries, if there was some magic I could use I'd be happy to use it.

                                Not sure if this would work or if it only works on actual controllers.

                                https://www.intel.com/content/www/us/en/support/articles/000007072/server-products/raid-products.html

                                DustinB3403 1 Reply Last reply Reply Quote 0
                                • DustinB3403
                                  DustinB3403 @syko24 last edited by

                                  @syko24 Just checked, this only works with hardware controllers. When using Intel's FakeRAID the log file reports "No Controller Found"

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                                  • Dashrender
                                    Dashrender last edited by

                                    I thought fake RAID still had to be done inside the OS, does it not?

                                    DustinB3403 1 Reply Last reply Reply Quote 0
                                    • DustinB3403
                                      DustinB3403 @Dashrender last edited by

                                      @Dashrender said in Intel Chipset SATA RAID Controller:

                                      I thought fake RAID still had to be done inside the OS, does it not?

                                      It does, that's what makes it fake.

                                      Dashrender 1 Reply Last reply Reply Quote 0
                                      • Dashrender
                                        Dashrender @DustinB3403 last edited by

                                        @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                        @Dashrender said in Intel Chipset SATA RAID Controller:

                                        I thought fake RAID still had to be done inside the OS, does it not?

                                        It does, that's what makes it fake.

                                        Then I'm confused how you can't find anything about it or the drives attached to it.

                                        DustinB3403 scottalanmiller 2 Replies Last reply Reply Quote 0
                                        • DustinB3403
                                          DustinB3403 @Dashrender last edited by

                                          @Dashrender said in Intel Chipset SATA RAID Controller:

                                          @DustinB3403 said in Intel Chipset SATA RAID Controller:

                                          @Dashrender said in Intel Chipset SATA RAID Controller:

                                          I thought fake RAID still had to be done inside the OS, does it not?

                                          It does, that's what makes it fake.

                                          Then I'm confused how you can't find anything about it or the drives attached to it.

                                          The OS is fooled into believe it's running an R1, how would I see through this layer when I'm on the OS. I'd have to reboot the system to get any real details from the underlying hardware.

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                                          • DustinB3403
                                            DustinB3403 last edited by

                                            Think about the question you've asked @Dashrender, in order to get details from the drives in an Array, you'd have to go to the RAID controller (Hardware level).

                                            Since this is FakeRAID, there is no hardware level, it's all software, presented from within Windows. So I'm limited to only the tools that the FakeRAID offers.

                                            I could theoretically reboot the host and get into BIOS to maybe pull some details from that (assuming any tooling exists) but that's an IF.

                                            scottalanmiller 1 Reply Last reply Reply Quote 0
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