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    Outlook failing to open from multiple customers...

    Scheduled Pinned Locked Moved IT Discussion
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    • DashrenderD
      Dashrender
      last edited by

      according to this updated article, MS has released a fix for this now.

      https://mspoweruser.com/outlook-for-windows-crashes-immediately-after-starting-up-microsoft-is-investigating-the-issue/

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender @dbeato
        last edited by

        @dbeato said in Outlook failing to open from multiple customers...:

        Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

        https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

        Do you know - does this only affect O365 Office users?

        coliverC WLS-ITGuyW 2 Replies Last reply Reply Quote 0
        • coliverC
          coliver @Dashrender
          last edited by

          @Dashrender said in Outlook failing to open from multiple customers...:

          @dbeato said in Outlook failing to open from multiple customers...:

          Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

          https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

          Do you know - does this only affect O365 Office users?

          Nope, everyone.

          1 Reply Last reply Reply Quote 0
          • WLS-ITGuyW
            WLS-ITGuy @Dashrender
            last edited by

            @Dashrender said in Outlook failing to open from multiple customers...:

            @dbeato said in Outlook failing to open from multiple customers...:

            Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

            https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

            Do you know - does this only affect O365 Office users?

            So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @WLS-ITGuy
              last edited by

              @WLS-ITGuy said in Outlook failing to open from multiple customers...:

              @Dashrender said in Outlook failing to open from multiple customers...:

              @dbeato said in Outlook failing to open from multiple customers...:

              Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

              https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

              Do you know - does this only affect O365 Office users?

              So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

              Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

              dbeatoD 1 Reply Last reply Reply Quote 0
              • IRJI
                IRJ
                last edited by

                No issues on Ubuntu 20.04 using OWA on Office 365 😉

                1 Reply Last reply Reply Quote 2
                • dbeatoD
                  dbeato @Dashrender
                  last edited by

                  @Dashrender said in Outlook failing to open from multiple customers...:

                  @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                  @Dashrender said in Outlook failing to open from multiple customers...:

                  @dbeato said in Outlook failing to open from multiple customers...:

                  Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                  https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                  Do you know - does this only affect O365 Office users?

                  So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                  Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                  What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.

                  F DashrenderD 2 Replies Last reply Reply Quote 0
                  • F
                    frodooftheshire
                    last edited by

                    It can hit anybody using Office 2016 and newer. My first client that had issues was using Windows 8.1 and Office Home & Business 2016 with an IMAP account from GoDaddy.

                    1 Reply Last reply Reply Quote 0
                    • F
                      frodooftheshire @dbeato
                      last edited by

                      @dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.

                      dbeatoD 1 Reply Last reply Reply Quote 0
                      • dbeatoD
                        dbeato @frodooftheshire
                        last edited by

                        @frodooftheshire said in Outlook failing to open from multiple customers...:

                        @dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.

                        Well, you probably are correct. I should have been more specific pointing to that Office 2013 and up are Click-to-Run.

                        1 Reply Last reply Reply Quote 0
                        • DashrenderD
                          Dashrender @dbeato
                          last edited by

                          @dbeato said in Outlook failing to open from multiple customers...:

                          @Dashrender said in Outlook failing to open from multiple customers...:

                          @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                          @Dashrender said in Outlook failing to open from multiple customers...:

                          @dbeato said in Outlook failing to open from multiple customers...:

                          Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                          https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                          Do you know - does this only affect O365 Office users?

                          So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                          Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                          What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.

                          I have zero click 2 run - I'm all office 2016

                          1 Reply Last reply Reply Quote 0
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