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    Outlook failing to open from multiple customers...

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    • WLS-ITGuyW
      WLS-ITGuy @dbeato
      last edited by

      @dbeato said in Outlook failing to open from multiple customers...:

      Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

      https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

      This worked perfectly!

      1 Reply Last reply Reply Quote 0
      • DashrenderD
        Dashrender
        last edited by

        according to this updated article, MS has released a fix for this now.

        https://mspoweruser.com/outlook-for-windows-crashes-immediately-after-starting-up-microsoft-is-investigating-the-issue/

        1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @dbeato
          last edited by

          @dbeato said in Outlook failing to open from multiple customers...:

          Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

          https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

          Do you know - does this only affect O365 Office users?

          coliverC WLS-ITGuyW 2 Replies Last reply Reply Quote 0
          • coliverC
            coliver @Dashrender
            last edited by

            @Dashrender said in Outlook failing to open from multiple customers...:

            @dbeato said in Outlook failing to open from multiple customers...:

            Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

            https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

            Do you know - does this only affect O365 Office users?

            Nope, everyone.

            1 Reply Last reply Reply Quote 0
            • WLS-ITGuyW
              WLS-ITGuy @Dashrender
              last edited by

              @Dashrender said in Outlook failing to open from multiple customers...:

              @dbeato said in Outlook failing to open from multiple customers...:

              Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

              https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

              Do you know - does this only affect O365 Office users?

              So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @WLS-ITGuy
                last edited by

                @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                @Dashrender said in Outlook failing to open from multiple customers...:

                @dbeato said in Outlook failing to open from multiple customers...:

                Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                Do you know - does this only affect O365 Office users?

                So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                dbeatoD 1 Reply Last reply Reply Quote 0
                • IRJI
                  IRJ
                  last edited by

                  No issues on Ubuntu 20.04 using OWA on Office 365 😉

                  1 Reply Last reply Reply Quote 2
                  • dbeatoD
                    dbeato @Dashrender
                    last edited by

                    @Dashrender said in Outlook failing to open from multiple customers...:

                    @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                    @Dashrender said in Outlook failing to open from multiple customers...:

                    @dbeato said in Outlook failing to open from multiple customers...:

                    Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                    https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                    Do you know - does this only affect O365 Office users?

                    So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                    Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                    What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.

                    F DashrenderD 2 Replies Last reply Reply Quote 0
                    • F
                      frodooftheshire
                      last edited by

                      It can hit anybody using Office 2016 and newer. My first client that had issues was using Windows 8.1 and Office Home & Business 2016 with an IMAP account from GoDaddy.

                      1 Reply Last reply Reply Quote 0
                      • F
                        frodooftheshire @dbeato
                        last edited by

                        @dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.

                        dbeatoD 1 Reply Last reply Reply Quote 0
                        • dbeatoD
                          dbeato @frodooftheshire
                          last edited by

                          @frodooftheshire said in Outlook failing to open from multiple customers...:

                          @dbeato Hmm...I didn't think Office 2013 users were affected. No calls from any clients on 2013 - all my calls were from 2016, 2019, and click2run.

                          Well, you probably are correct. I should have been more specific pointing to that Office 2013 and up are Click-to-Run.

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender @dbeato
                            last edited by

                            @dbeato said in Outlook failing to open from multiple customers...:

                            @Dashrender said in Outlook failing to open from multiple customers...:

                            @WLS-ITGuy said in Outlook failing to open from multiple customers...:

                            @Dashrender said in Outlook failing to open from multiple customers...:

                            @dbeato said in Outlook failing to open from multiple customers...:

                            Fix for this is to revert to an earlier version of Microsoft. I have a .bat file here

                            https://github.com/dbeato/scripts/blob/master/Office 365/Fix-Outlook-Restart.bat

                            Do you know - does this only affect O365 Office users?

                            So far Windows O365 users are the only ones that are chirping to me. I do have two users who aren't on O365 who aren't complaining...yet.

                            Right - I'm 100% non O365, and no chirps yet - WSUS is used here, and those office updates are approved to push.

                            What Office version? Office Click-to-Run would be affected, Office 2013 and up would have been affected.

                            I have zero click 2 run - I'm all office 2016

                            1 Reply Last reply Reply Quote 0
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