FreePBX update negated/erased an Asterisk Dial Code we had set?



  • Maybe somebody could help me with this. I don't know if the setting has been overridden by something in a recent update or what. But I used to have an Asterisk Dial Code (I believe it used to be called a "Custom Context"?) setup that made it so if a call was picked up by somebody else in the ring group it wouldn't be marked as a missed call on all the other handsets. After I ran updates a few days ago, we're now getting every call marked as missed on every other phone than the one that answered it...

    Do I just need to mark "Answered elsewhere" option to "yes" in the ring group?? Will this accomplish the same thing as what I was doing before?

    My Asterisk dial codes are currently set to TtrwWc, and I can't seem to find the documentation I used to set the custom context before.

    I will try to spin up a backup from before the update and see if the dial codes are different. I just don't have time to do that right this minute.



  • Interesting. With my current phone system, my phones don't have enough display space to show missed calls by default, so this is something I've never considered. Though with the consideration of moving to FreePBX and moving to 10 button phones, we'll definitely have the room for this, and I could see this complaint coming.

    I'm interested in knowing what you find to solve it.



  • @Dashrender said in FreePBX update negated/erased an Asterisk Dial Code we had set?:

    Interesting. With my current phone system, my phones don't have enough display space to show missed calls by default, so this is something I've never considered. Though with the consideration of moving to FreePBX and moving to 10 button phones, we'll definitely have the room for this, and I could see this complaint coming.

    I'm interested in knowing what you find to solve it.

    The custom context worked since I originally setup the system, even when I was on Elastix. It's crazy annoying to have every single call marked as a missed call. I'm thinking I probably should have set it as an option in the ring group from the beginning though, not really sure, as I can't remember why I did it that way. Definitely not a FreePBX expert by any means lol

    All our Yealink phones have a blinking red light on the top to indicate the missed call, and it shows on the screen



  • "Mark Answered Elsewhere" in the ring group fixed it. I guess I should have tried that before the long winded post lol...

    At least it's documented for others.



  • @bnrstnr said in FreePBX update negated/erased an Asterisk Dial Code we had set?:

    @Dashrender said in FreePBX update negated/erased an Asterisk Dial Code we had set?:

    Interesting. With my current phone system, my phones don't have enough display space to show missed calls by default, so this is something I've never considered. Though with the consideration of moving to FreePBX and moving to 10 button phones, we'll definitely have the room for this, and I could see this complaint coming.

    I'm interested in knowing what you find to solve it.

    The custom context worked since I originally setup the system, even when I was on Elastix. It's crazy annoying to have every single call marked as a missed call. I'm thinking I probably should have set it as an option in the ring group from the beginning though, not really sure, as I can't remember why I did it that way. Definitely not a FreePBX expert by any means lol

    All our Yealink phones have a blinking red light on the top to indicate the missed call, and it shows on the screen

    yes, this would drive my users insane.



  • @bnrstnr said in FreePBX update negated/erased an Asterisk Dial Code we had set?:

    All our Yealink phones have a blinking red light on the top to indicate the missed call, and it shows on the screen

    @Dashrender said in FreePBX update negated/erased an Asterisk Dial Code we had set?:

    yes, this would drive my users insane.

    It is a setting. Turn it off.

    Power LED
    e51c5697-59b2-4012-ab5d-b5ad7a674a2a-image.png

    On Screen notice
    fe4da659-45f6-4fcd-9ce2-3ecc1eb5454f-image.png



  • @JaredBusch said in FreePBX update negated/erased an Asterisk Dial Code we had set?:

    @Dashrender said in FreePBX update negated/erased an Asterisk Dial Code we had set?:

    yes, this would drive my users insane.

    It is a setting. Turn it off.

    I wouldn't want it off whole sale. I could definitely do that for most users, but my phone does have a display large enough to tell me I have missed calls - and I call those people back, even if they didn't leave a message. More often than not it's beneficial to call them back and solve whatever problem they were having.


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