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    Best solution to present information to end users

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    • T
      technobabble
      last edited by

      As it was said you can do WordPress and it can also be used for the company site (or a separate site.) Only workers with accounts would be able to see the workers area information.

      You can also add a nice event calendar that is simple enough for your workers.

      We could add an advanced search as well.

      The weekly newsletter could be set up to be sent by MailChimp (email provider) and would come from posts on the website that would only be seen by the logged in workers. "fun yet informative" part can come from leaving comments on in the posts so that the workers can provide input if management wants to have feedback. (I know there no plan at the moment for users to interact, but it could be turned off or on at anytime.

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      • ?
        A Former User
        last edited by

        As much as I hate these type sites as a user. Have you ever seen thoughs sites where before you can even send an email/ticket it takes you through a self-service portal? Maybe implement something like that. They use the topic/title the user enters (usually it will say describe your problem in a few words) Wonder if this would be beneficial to you? I find them highly annoying though.

        DashrenderD 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender @A Former User
          last edited by

          @thecreativeone91 said:

          As much as I hate these type sites as a user. Have you ever seen thoughs sites where before you can even send an email/ticket it takes you through a self-service portal? Maybe implement something like that. They use the topic/title the user enters (usually it will say describe your problem in a few words) Wonder if this would be beneficial to you? I find them highly annoying though.

          I don't follow?

          1 Reply Last reply Reply Quote 0
          • ?
            A Former User
            last edited by

            Something like this https://support.freshdesk.com/support/articles/156518-helping-users-to-your

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            • Reid CooperR
              Reid Cooper
              last edited by

              Sharepoint really seems like an obvious choice. You have Windows servers already, presumably?

              DashrenderD 1 Reply Last reply Reply Quote 0
              • DashrenderD
                Dashrender @Reid Cooper
                last edited by

                @Reid-Cooper said:

                Sharepoint really seems like an obvious choice. You have Windows servers already, presumably?

                Did you see the part where I said Sharepoint looks like crap? It's fine for a document repository, but it's not a webpage that encourages casual browsing. At least the ones I've seen.

                1 Reply Last reply Reply Quote 0
                • scottalanmillerS
                  scottalanmiller
                  last edited by

                  You can theme Sharepoint however you like. Totally customizable.

                  DashrenderD 1 Reply Last reply Reply Quote 0
                  • DashrenderD
                    Dashrender @scottalanmiller
                    last edited by

                    @scottalanmiller said:

                    You can theme Sharepoint however you like. Totally customizable.

                    I would love to see examples.

                    ? 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User @Dashrender
                      last edited by

                      @Dashrender Google Images would be your friend here.

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                      • scottalanmillerS
                        scottalanmiller
                        last edited by

                        http://www.rharbridge.com/?page_id=1091

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                        • Reid CooperR
                          Reid Cooper
                          last edited by

                          Have you made any progress on finding a solution that you want to present?

                          1 Reply Last reply Reply Quote 0
                          • DashrenderD
                            Dashrender
                            last edited by

                            No, I haven't had or made the time. Lately, dealing with the day to day issues have keep me from much research.

                            That said, I like the link that Scott provided about Sharepoint.. so I might take another look. I'd love to get away from traditional fileshares with files that get abandoned and never cleaned up.

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                            • C
                              Carnival Boy
                              last edited by

                              @Dashrender said:

                              files that get abandoned and never cleaned up.

                              You think Sharepoint will fix that?

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                              • scottalanmillerS
                                scottalanmiller
                                last edited by

                                Sharepoint can automate that if you make a job for it.

                                C 1 Reply Last reply Reply Quote 0
                                • C
                                  Carnival Boy @scottalanmiller
                                  last edited by

                                  @scottalanmiller said:

                                  Sharepoint can automate that if you make a job for it.

                                  How does that work?

                                  scottalanmillerS 1 Reply Last reply Reply Quote 0
                                  • C
                                    Carnival Boy
                                    last edited by

                                    or specifically, what can you do in Sharepoint to prevent "files getting abandoned and never cleaned up" that you can't do with traditional file sharing on a file server?

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                                    • scottalanmillerS
                                      scottalanmiller @Carnival Boy
                                      last edited by

                                      @Carnival-Boy said:

                                      @scottalanmiller said:

                                      Sharepoint can automate that if you make a job for it.

                                      How does that work?

                                      They are called Workflows. It is one of the key features of SP.

                                      You can also make custom aps that run on SP too.

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                                      • C
                                        Carnival Boy
                                        last edited by

                                        Can you give an example?

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                                        • scottalanmillerS
                                          scottalanmiller
                                          last edited by

                                          I'll try to find an example of one. But a quick description of how they are popularly used:

                                          Jane submits a reimbursement form to the reimbursement queue or drop box.

                                          Paperwork automatically determines her manager and routes to the for approval. If denied Jane is notified. If approved to flows on the finance manage to approve. Again if denied Jane is notified otherwise it moved on.

                                          Finally request goes to processing and this could be a human or an API that automatically creates a check for her.

                                          When complete Jane is notified that her reimbursement is paid.

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                                          • C
                                            Carnival Boy
                                            last edited by

                                            I get that. But @Dashrender said he has a problem with old files on his file server that get abandoned or never cleaned up. A common problem, and what that I struggle with myself. What I don't get is how moving those files into Sharepoint will enable them to be cleaned up or archived and deleted correctly.

                                            scottalanmillerS 1 Reply Last reply Reply Quote 0
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