IT Helps the Business; Does Management Agree?



  • Jared Busch at MangoCon 2019

    Youtube Video



  • Nice video.

    I've found in conversations that if I provided too much technical detail, thinking they wanted to know, it ultimately destroys the conversation and gets everyone off track. Approaching conversations with business value first, technical second, was an interesting growth area for me.



  • Good discussion.

    This dichotomy happens with many specialized fields of knowledge. It is very important to develop the relevant rhetorical skills to communicate the value propositions of what you are trying to accomplish.



  • I disagree on the idea that magement shouldn't understand IT. We shouldn't expect them to have a Ph.D. in IT and all the various flavors but they should be able to comprehend what's going on at a basic level.



  • @krisleslie said in IT Helps the Business; Does Management Agree?:

    I disagree on the idea that magement shouldn't understand IT. We shouldn't expect them to have a Ph.D. in IT and all the various flavors but they should be able to comprehend what's going on at a basic level.

    Problem with that line of thought is that you cannot understand IT at a basic level and make any decisions whatsoever that have value. To make decisions of value you have to understand all the implications of the technology you’re in going to be dealing with. President or CEO should not be expected to know that kind of detail that’s why they hire IT.