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    Plantronics Voyager Legend Will Not Charge

    IT Discussion
    plantronics plantronics voyage bluetooth
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    • scottalanmiller
      scottalanmiller @thanksajdotcom last edited by

      @thanksaj said:

      There was a firmware update fix in v106 on the Legend that fixed charging from any Windows 8.1 machine. Yes, I know it's sad I know that off the top of my head. But you're having issues charging from other sources too?

      Can't update the firmware when it breaks like this, though.

      1 Reply Last reply Reply Quote 0
      • scottalanmiller
        scottalanmiller @thanksajdotcom last edited by

        @thanksaj said:

        Have you run MyHeadset Updater on it to flash the latest firmware?

        Since the device can't charge, connect or be detected, this does nothing.

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        • Minion Queen
          Minion Queen Banned last edited by

          Bring it with you when you come up here and let's see if I can't get it to reset. Mine was causing issues and I eventually got it to work.

          scottalanmiller 1 Reply Last reply Reply Quote 0
          • scottalanmiller
            scottalanmiller @Minion Queen last edited by

            @Minion-Queen said:

            Bring it with you when you come up here and let's see if I can't get it to reset. Mine was causing issues and I eventually got it to work.

            Okay, will try to remember.

            1 Reply Last reply Reply Quote 0
            • P
              paulw @Minion Queen last edited by

              @minion-queen I just tried this, and it works. At least the blue light came on. When I plugged it in, the red light flashed a couple times, and now the blue light flashes every so often, so I assume it's charging.
              I'd sent one of these back to the company, and the replacement had the same issue. When I sent it back, they sent me two, and they both work. Yesterday I was saddened to see that the one I'd been using wouldn't charge, but at least I had the other one. Then I questioned their lifespan; if they'd sent me a dead one as a replacement, then two others just to be sure, their lifespan must be short. But after trying your method, I am once again hopeful. Thanks. I'm still keeping both of them.

              1 Reply Last reply Reply Quote 2
              • travisdh1
                travisdh1 @Minion Queen last edited by

                @minion-queen said in Plantronics Voyager Legend Will Not Charge:

                Also always make sure the headset is in the off position when plugging it in to charge.

                That is the one thing I never did like when on the road for extended periods, not able to charge the headset while in use.

                nadnerB 1 Reply Last reply Reply Quote 0
                • nadnerB
                  nadnerB @travisdh1 last edited by

                  @travisdh1 said in Plantronics Voyager Legend Will Not Charge:

                  @minion-queen said in Plantronics Voyager Legend Will Not Charge:

                  Also always make sure the headset is in the off position when plugging it in to charge.

                  That is the one thing I never did like when on the road for extended periods, not able to charge the headset while in use.

                  I guess it lowers the chance of it exploding on your face and you going all Harvey Dent on them...

                  1 Reply Last reply Reply Quote 1
                  • R
                    rbottosen last edited by

                    This worked for me with the same error you described. The charger / dock registers the headset blinks a couple of times and then nothing.
                    You reset the headset with the power plugged in, press mute and answer button and hold. The light will blink blue and red and then it will charge.

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                    • scottalanmiller
                      scottalanmiller last edited by

                      I had a replacement sent to me just two weeks ago.

                      1 Reply Last reply Reply Quote 0
                      • Dashrender
                        Dashrender last edited by

                        I'm considering ordering a Sennheiser Presence headset...

                        gjacobse 1 Reply Last reply Reply Quote 0
                        • gjacobse
                          gjacobse @Dashrender last edited by

                          @dashrender said in Plantronics Voyager Legend Will Not Charge:

                          Sennheiser Presence headset

                          neat little dohicky... now - just how much for that wonderful bit of tech....

                          Mike Davis 1 Reply Last reply Reply Quote 0
                          • Mike Davis
                            Mike Davis @gjacobse last edited by

                            @gjacobse said in Plantronics Voyager Legend Will Not Charge:

                            neat little dohicky... now - just how much for that wonderful bit of tech....

                            $150 - $300 depending on the model. Similar to Plantronics.

                            1 Reply Last reply Reply Quote 0
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