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    DeviceMetadataServiceURL Bad Certificate

    IT Discussion
    printer metadata printing
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    • DashrenderD
      Dashrender
      last edited by

      Nice find - I did start running into this issue on one device on Friday, but was forced to abandon it at the time.

      thanks.

      @wirestyle22 can you add some tags.

      1 Reply Last reply Reply Quote 1
      • wrx7mW
        wrx7m
        last edited by

        Where is this error appearing? I looked at the linked post, but couldn't really tell.

        wirestyle22W 1 Reply Last reply Reply Quote 0
        • DashrenderD
          Dashrender
          last edited by

          9741908a-0533-4c8e-97f8-4967e836c34d-image.png

          1 Reply Last reply Reply Quote 2
          • wirestyle22W
            wirestyle22 @wrx7m
            last edited by wirestyle22

            @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

            Where is this error appearing? I looked at the linked post, but couldn't really tell.

            \SOFTWARE\Policies\Microsoft\Windows\Device Metadata\DeviceMetaDataServiceURL

            You'll see:
            http://go.microsoft.com/fwlink/?LinkID=252669&clcid=0x409

            If you try to access that website it will give you a certificate error.

            @Dashrender already posted the event log so I won't bother

            1 Reply Last reply Reply Quote 0
            • wrx7mW
              wrx7m
              last edited by wrx7m

              OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

              wirestyle22W 1 Reply Last reply Reply Quote 0
              • wirestyle22W
                wirestyle22 @wrx7m
                last edited by wirestyle22

                @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                wrx7mW 1 Reply Last reply Reply Quote 1
                • wrx7mW
                  wrx7m @wirestyle22
                  last edited by

                  @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                  @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                  OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                  What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                  Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                  wirestyle22W 1 Reply Last reply Reply Quote 0
                  • wirestyle22W
                    wirestyle22 @wrx7m
                    last edited by

                    @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                    @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                    @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                    OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                    What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                    Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                    Yeah it legit ruined my weekend trying to figure it out. We got hit with ransomware and our group policy was affected so I thought it was related. Just really really bad luck.

                    wrx7mW 1 Reply Last reply Reply Quote 0
                    • wrx7mW
                      wrx7m @wirestyle22
                      last edited by

                      @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                      @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                      @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                      @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                      OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                      What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                      Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                      Yeah it legit ruined my weekend trying to figure it out. We got hit with ransomware and our group policy was affected so I thought it was related. Just really really bad luck.

                      Yeah, bad timing for sure. So this affects Windows 10 with shared printers?

                      DashrenderD 1 Reply Last reply Reply Quote 0
                      • DashrenderD
                        Dashrender @wrx7m
                        last edited by

                        @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                        @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                        @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                        @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                        @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                        OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                        What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                        Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                        Yeah it legit ruined my weekend trying to figure it out. We got hit with ransomware and our group policy was affected so I thought it was related. Just really really bad luck.

                        Yeah, bad timing for sure. So this affects Windows 10 with shared printers?

                        Yes, the printer will act like it's installing - and just stall there.

                        wrx7mW 1 Reply Last reply Reply Quote 1
                        • wrx7mW
                          wrx7m @Dashrender
                          last edited by

                          @Dashrender said in DeviceMetadataServiceURL Bad Certificate:

                          @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                          @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                          @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                          @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                          @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                          OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                          What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                          Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                          Yeah it legit ruined my weekend trying to figure it out. We got hit with ransomware and our group policy was affected so I thought it was related. Just really really bad luck.

                          Yeah, bad timing for sure. So this affects Windows 10 with shared printers?

                          Yes, the printer will act like it's installing - and just stall there.

                          Even if it is already installed?

                          wirestyle22W 1 Reply Last reply Reply Quote 0
                          • wirestyle22W
                            wirestyle22 @wrx7m
                            last edited by

                            @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                            @Dashrender said in DeviceMetadataServiceURL Bad Certificate:

                            @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                            @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                            @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                            @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                            @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                            OK. Sorry for not being clear enough. How does the error manifest itself? What problems were occurring that prompted an investigation into this?

                            What happens is your printers will have a black clock next to them. You'll lose the ability to right-click them or access the print server settings. You can't install new printers or remove printers already installed. The status of the printer will be "device setup in process" infinitely. This is due to it trying to pull the icons for the printers from an MS service that is not functional.

                            Oh, wow. That would suck. I wonder if this is already happening here and I haven't heard about it yet.

                            Yeah it legit ruined my weekend trying to figure it out. We got hit with ransomware and our group policy was affected so I thought it was related. Just really really bad luck.

                            Yeah, bad timing for sure. So this affects Windows 10 with shared printers?

                            Yes, the printer will act like it's installing - and just stall there.

                            Even if it is already installed?

                            Yes

                            1 Reply Last reply Reply Quote 0
                            • wrx7mW
                              wrx7m
                              last edited by wrx7m

                              So, this is caused by cert expiration/url issues and not a windows update?

                              wirestyle22W 1 Reply Last reply Reply Quote 0
                              • wirestyle22W
                                wirestyle22 @wrx7m
                                last edited by

                                @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                                So, this is caused by cert expiration/url issues and not a windows update?

                                Yes

                                DashrenderD 1 Reply Last reply Reply Quote 0
                                • DashrenderD
                                  Dashrender @wirestyle22
                                  last edited by

                                  @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                                  @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                                  So, this is caused by cert expiration/url issues and not a windows update?

                                  Yes

                                  Did Ms fix it yet?

                                  wirestyle22W 1 Reply Last reply Reply Quote 0
                                  • wirestyle22W
                                    wirestyle22 @Dashrender
                                    last edited by

                                    @Dashrender said in DeviceMetadataServiceURL Bad Certificate:

                                    @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                                    @wrx7m said in DeviceMetadataServiceURL Bad Certificate:

                                    So, this is caused by cert expiration/url issues and not a windows update?

                                    Yes

                                    Did Ms fix it yet?

                                    Nope

                                    1 Reply Last reply Reply Quote 0
                                    • wirestyle22W
                                      wirestyle22
                                      last edited by

                                      This is an easy line of questioning

                                      DashrenderD 1 Reply Last reply Reply Quote 0
                                      • DashrenderD
                                        Dashrender @wirestyle22
                                        last edited by

                                        @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                                        This is an easy line of questioning

                                        I wonder how their alerts can be missing this for days?

                                        wirestyle22W 1 Reply Last reply Reply Quote 0
                                        • wirestyle22W
                                          wirestyle22 @Dashrender
                                          last edited by

                                          @Dashrender said in DeviceMetadataServiceURL Bad Certificate:

                                          @wirestyle22 said in DeviceMetadataServiceURL Bad Certificate:

                                          This is an easy line of questioning

                                          I wonder how their alerts can be missing this for days?

                                          bill.jpg

                                          1 Reply Last reply Reply Quote 2
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