VitalPBX - exts can't call each other
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OK, this is clearly the issue.
VitalPBX doesn't see my external IP.
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@Dashrender said in VitalPBX - exts can't call each other:
OK, this is clearly the issue.
VitalPBX doesn't see my external IP.
Yup, you missed a setting someplace. Forget where. I do not have this system memorized. In fact, I don't even have one spun up right now.
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OK - Progress.
I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.
So SIP on port 5060 works.
Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.
Current error message:
The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.
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@Dashrender said in VitalPBX - exts can't call each other:
OK - Progress.
I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.
So SIP on port 5060 works.
Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.
Current error message:
The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.
Because you didn't tell Skyetel to use port 5062
FFS
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@JaredBusch said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
OK - Progress.
I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.
So SIP on port 5060 works.
Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.
Current error message:
The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.
Because you didn't tell Skyetel to use port 5062
FFS
He said his ext to ext didn't work before, though.
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@scottalanmiller said in VitalPBX - exts can't call each other:
@JaredBusch said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
OK - Progress.
I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.
So SIP on port 5060 works.
Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.
Current error message:
The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.
Because you didn't tell Skyetel to use port 5062
FFS
He said his ext to ext didn't work before, though.
He is, as usual, conflating all kinds of things. I only answer the single issues he actually provides information about.
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@JaredBusch said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
OK - Progress.
I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.
So SIP on port 5060 works.
Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.
Current error message:
The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.
Because you didn't tell Skyetel to use port 5062
FFS
Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.
Are you saying they all need to use the same port?
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@Dashrender said in VitalPBX - exts can't call each other:
@JaredBusch said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
OK - Progress.
I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.
So SIP on port 5060 works.
Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.
Current error message:
The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.
Because you didn't tell Skyetel to use port 5062
FFS
Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.
Are you saying they all need to use the same port?
When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.
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@scottalanmiller said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
@JaredBusch said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
OK - Progress.
I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.
So SIP on port 5060 works.
Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.
Current error message:
The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.
Because you didn't tell Skyetel to use port 5062
FFS
Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.
Are you saying they all need to use the same port?
When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.
And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.
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@JaredBusch said in VitalPBX - exts can't call each other:
@scottalanmiller said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
@JaredBusch said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
OK - Progress.
I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.
So SIP on port 5060 works.
Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.
Current error message:
The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.
Because you didn't tell Skyetel to use port 5062
FFS
Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.
Are you saying they all need to use the same port?
When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.
And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.
Yeah, that's ridiculous. They have this weird obsession with the deprecated or about to be deprecated chan_sip. Their support pushing that is part of their problems.
We try to move pjsip to 5060 right away on setups and we never use chan_sip. Not had any issues yet.
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@JaredBusch said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
OK - Progress.
I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.
So SIP on port 5060 works.
Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.
Current error message:
The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.
Because you didn't tell Skyetel to use port 5062
FFS
I'm sorry - what was that?
Pretty sure that says port 5062...which is originally what I set ALL of my exts up as, as well.
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@scottalanmiller said in VitalPBX - exts can't call each other:
@JaredBusch said in VitalPBX - exts can't call each other:
@scottalanmiller said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
@JaredBusch said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
OK - Progress.
I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.
So SIP on port 5060 works.
Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.
Current error message:
The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.
Because you didn't tell Skyetel to use port 5062
FFS
Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.
Are you saying they all need to use the same port?
When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.
And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.
Yeah, that's ridiculous. They have this weird obsession with the deprecated or about to be deprecated chan_sip. Their support pushing that is part of their problems.
We try to move pjsip to 5060 right away on setups and we never use chan_sip. Not had any issues yet.
OK I haven't done that yet.. I'll probably spin up another VM tonight and try that.
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So back to my situation....
I have my trunk on port 5062 and set to PJSIP on both Vital and Skyetel.
I have the phone ext set to port 5062 and set to PJSIP - phones will register and call out but only one way audioIF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.
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@Dashrender said in VitalPBX - exts can't call each other:
IF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.
This is separate issue from your inbound call issue.
Which was my point..
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@Dashrender said in VitalPBX - exts can't call each other:
So back to my situation....
I have my trunk on port 5062 and set to PJSIP on both Vital and Skyetel.
I have the phone ext set to port 5062 and set to PJSIP - phones will register and call out but only one way audioIF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.
SIP handles the call setup. RTP handles the call itself. One way audio comes from issues with RTP, at least nearly always. Normally this means that one leg of RTP is working and one is not.
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@JaredBusch said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
IF I leave everything else alone, setup a new ext to port 5060 and SIP - a phone will register to this extension AND dial out AND have two-way audio.
This is separate issue from your inbound call issue.
Which was my point..
My OP asked two questions.
- can't inbound call - fixed that because mismatched DID (yeah my bad)
- on PJSIP phones don't appear as available to the PBX so they can't get calls from other phones.
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@scottalanmiller said in VitalPBX - exts can't call each other:
@JaredBusch said in VitalPBX - exts can't call each other:
@scottalanmiller said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
@JaredBusch said in VitalPBX - exts can't call each other:
@Dashrender said in VitalPBX - exts can't call each other:
OK - Progress.
I changed my Ext to SIP from PJSIP and now the phones work. Well, at least I was able to call the DID I assigned and it was sent to the phone I have with me. Plus I have two way audio.
So SIP on port 5060 works.
Swapped back to PJSIP 5062, the phone still registers, and makes out going calls.. but inbound is no go.
Current error message:
The phone number you are trying to reach is currently experiencing temporary technical difficulties, please try your call again later.
Because you didn't tell Skyetel to use port 5062
FFS
Why would that matter? the PBX talks to Skyetel and that part is working fine... it's only the phones that aren't working correctly.
Are you saying they all need to use the same port?
When you change port numbers, it changes everywhere. So can cause lots of issues in unexpected spots.
And my second biggest complaint with VitalPBX. Not using PJSIP on port 5060.
Yeah, that's ridiculous. They have this weird obsession with the deprecated or about to be deprecated chan_sip. Their support pushing that is part of their problems.
We try to move pjsip to 5060 right away on setups and we never use chan_sip. Not had any issues yet.
Relevant
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@JaredBusch yeah, given how recent VitalPBX is, I'm amazed that the old driver is even included there. Seems like a really bad idea.
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@Dashrender When your devices are shown as UNAVAILABLE but marked as REGISTERED, try to decrease the qualify frequency value on the technology profile assigned to your devices. For PJSIP is usually the "Default PJSIP Profile", for SIP, is usually the "Default SIP Profile".
About, One Way Audio, remember to configure the External Address and the local address on the SIP Settings or PJSIP Settings, depending on the technology you are using.
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@JaredBusch On Next major versions of VitalPBX, the main protocol will be PJSIP instead of SIP, due as you know SIP has been totally deprecated.
