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    Migrate Spiceworks Tickets to Service Desk Plus?

    IT Discussion
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    • ?
      A Former User last edited by

      Is there a good way to do this both for current tickets and keep the history of tickets?

      1 Reply Last reply Reply Quote 0
      • Minion Queen
        Minion Queen last edited by

        Can you import an Excel spread sheet? You can pull tickets out via a spreadsheet from Spiceworks.

        ? 1 Reply Last reply Reply Quote 3
        • ?
          A Former User @Minion Queen last edited by

          @Minion-Queen Sweet. Looks Like I can. http://www.manageengine.com/products/service-desk-msp/help/adminguide/requests/import-requests-fromxls.html

          thanksajdotcom 1 Reply Last reply Reply Quote 1
          • thanksajdotcom
            thanksajdotcom @Guest last edited by

            @thecreativeone91 said:

            @Minion-Queen Sweet. Looks Like I can. http://www.manageengine.com/products/service-desk-msp/help/adminguide/requests/import-requests-fromxls.html

            Danielle with the save!! ON AN IT QUESTION TO BOOT!

            1 Reply Last reply Reply Quote 0
            • scottalanmiller
              scottalanmiller last edited by

              Danielle for the win.

              DFTW

              1 Reply Last reply Reply Quote 0
              • JaredBusch
                JaredBusch last edited by

                I REALLY need to take the time to look at setting this up

                Dashrender scottalanmiller 2 Replies Last reply Reply Quote 0
                • Dashrender
                  Dashrender @JaredBusch last edited by

                  @JaredBusch said:

                  I REALLY need to take the time to look at setting this up

                  DItto

                  1 Reply Last reply Reply Quote 0
                  • scottalanmiller
                    scottalanmiller @JaredBusch last edited by

                    @JaredBusch said:

                    I REALLY need to take the time to look at setting this up

                    Talk to @Katie she runs ours. It's a good system. Very enterprise.

                    JaredBusch 1 Reply Last reply Reply Quote 0
                    • ?
                      A Former User last edited by

                      It makes spiceworks look like a toy.

                      1 Reply Last reply Reply Quote 1
                      • scottalanmiller
                        scottalanmiller last edited by

                        It's a pretty serious ticketing system. Very stable, a bit complex. More like what you find outside of the SMB.

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                        • JaredBusch
                          JaredBusch @scottalanmiller last edited by

                          @scottalanmiller said:

                          @JaredBusch said:

                          I REALLY need to take the time to look at setting this up

                          Talk to @Katie she runs ours. It's a good system. Very enterprise.

                          I need it for the same reason you guys use it.

                          1 Reply Last reply Reply Quote 0
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