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    Skyetel needs to get over 11 digit numbers

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    • JaredBuschJ
      JaredBusch
      last edited by JaredBusch

      FFS I cannot do a damned thing in their system without issues with fucking 11 digit numbers..

      Today it was opening a support ticket.

      1. Yes, I intentionally did not put the 1 in there. I knew that it would probably bitch.
      2. Point 1 is not important though, as I do not have a DID that comes to me. That DID goes to an IVR. So I have to put an extension in there. But no, you can only ever use an 11 digit number on anything you ever do in the Skyetel portal.
      3. Aside form the extension issue, like my point about the tenant contact info, the contact info for the person they need to call need not be a US based person. Just because I am working with a US based carrier on a US based number does not mean that I have to buy a US based number for you to call me when I am in Tokyo or London or WTF ever.

      @Skyetel Have you all never thought about anything like this at all? Seriously?

      11e5f493-56c3-4a2a-ab4b-3e9b57ed2a4d-image.png

      SkyetelS 1 Reply Last reply Reply Quote 4
      • SkyetelS
        Skyetel @JaredBusch
        last edited by Skyetel

        @JaredBusch said in Skyetel needs to get over 11 digit numbers:

        FFS I cannot do a damned thing in their system without issues with fucking 11 digit numbers..

        Today it was opening a support ticket.

        1. Yes, I intentionally did not put the 1 in there. I knew that it would probably bitch.
        2. Point 1 is not important though, as I do not have a DID that comes to me. That DID goes to an IVR. So I have to put an extension in there. But no, you can only ever use an 11 digit number on anything you ever do in the Skyetel portal.
        3. Aside form the extension issue, like my point about the tenant contact info, the contact info for the person they need to call need not be a US based person. Just because I am working with a US based carrier on a US based number does not mean that I have to buy a US based number for you to call me when I am in Tokyo or London or WTF ever.

        @Skyetel Have you all never thought about anything like this at all? Seriously?

        11e5f493-56c3-4a2a-ab4b-3e9b57ed2a4d-image.png

        Okay. You're right. We're over it.

        Now you can use 10 digits so long as the first digit does not start with 1 ❤

        ... and you can add extensions into the support ticket request form 😄

        SkyetelS 1 Reply Last reply Reply Quote 5
        • SkyetelS
          Skyetel @Skyetel
          last edited by

          @Skyetel said in Skyetel needs to get over 11 digit numbers:

          @JaredBusch said in Skyetel needs to get over 11 digit numbers:

          FFS I cannot do a damned thing in their system without issues with fucking 11 digit numbers..

          Today it was opening a support ticket.

          1. Yes, I intentionally did not put the 1 in there. I knew that it would probably bitch.
          2. Point 1 is not important though, as I do not have a DID that comes to me. That DID goes to an IVR. So I have to put an extension in there. But no, you can only ever use an 11 digit number on anything you ever do in the Skyetel portal.
          3. Aside form the extension issue, like my point about the tenant contact info, the contact info for the person they need to call need not be a US based person. Just because I am working with a US based carrier on a US based number does not mean that I have to buy a US based number for you to call me when I am in Tokyo or London or WTF ever.

          @Skyetel Have you all never thought about anything like this at all? Seriously?

          11e5f493-56c3-4a2a-ab4b-3e9b57ed2a4d-image.png

          Okay. You're right. We're over it.

          Now you can use 10 digits so long as the first digit does not start with 1 ❤

          ... and you can add extensions into the support ticket request form 😄

          Signups will do the same tomorrow.

          JaredBuschJ 1 Reply Last reply Reply Quote 6
          • scottalanmillerS
            scottalanmiller
            last edited by

            Whoo hoo

            1 Reply Last reply Reply Quote 0
            • JaredBuschJ
              JaredBusch
              last edited by

              Awesome!

              1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Skyetel
                last edited by

                @Skyetel said in Skyetel needs to get over 11 digit numbers:

                @Skyetel said in Skyetel needs to get over 11 digit numbers:

                @JaredBusch said in Skyetel needs to get over 11 digit numbers:

                FFS I cannot do a damned thing in their system without issues with fucking 11 digit numbers..

                Today it was opening a support ticket.

                1. Yes, I intentionally did not put the 1 in there. I knew that it would probably bitch.
                2. Point 1 is not important though, as I do not have a DID that comes to me. That DID goes to an IVR. So I have to put an extension in there. But no, you can only ever use an 11 digit number on anything you ever do in the Skyetel portal.
                3. Aside form the extension issue, like my point about the tenant contact info, the contact info for the person they need to call need not be a US based person. Just because I am working with a US based carrier on a US based number does not mean that I have to buy a US based number for you to call me when I am in Tokyo or London or WTF ever.

                @Skyetel Have you all never thought about anything like this at all? Seriously?

                11e5f493-56c3-4a2a-ab4b-3e9b57ed2a4d-image.png

                Okay. You're right. We're over it.

                Now you can use 10 digits so long as the first digit does not start with 1 ❤

                ... and you can add extensions into the support ticket request form 😄

                Signups will do the same tomorrow.

                Might want to look at Tenant contact info also. But I do note the new error "only 10 or 11 are supported"!! Awesome.

                bdc2cc1c-fb25-439e-9132-082fff8e7fc3-image.png

                1 Reply Last reply Reply Quote 0
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