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    Laptop trying to factory reset itself

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    • mary
      mary last edited by

      Anyone know why a laptop would factory reset itself? I opened my laptop this morning and I got the choose keyboard layout screen (windows 10). The only thing I have installed in a month has been chocolaty.

      1 Reply Last reply Reply Quote 0
      • Dashrender
        Dashrender last edited by

        maybe it's going through the setup after 1903 install?

        WLS-ITGuy 1 Reply Last reply Reply Quote 2
        • WLS-ITGuy
          WLS-ITGuy @Dashrender last edited by

          @Dashrender said in Laptop trying to factory reset itself:

          maybe it's going through the setup after 1903 install?

          I'm finishing up a 1903 upgrade right now. I'll see if it does this...

          1 Reply Last reply Reply Quote 1
          • kamidon
            kamidon last edited by

            I doubt it...
            This definitely is an odd one. I suppose it's possible for malware to be the issue, but I doubt it. Are you on an insiders build?
            Is your machine going through a Windows Reset sort of reset or the manufacturer factory reset?

            Dashrender 1 Reply Last reply Reply Quote 0
            • Dashrender
              Dashrender @kamidon last edited by

              @kamidon said in Laptop trying to factory reset itself:

              I doubt it...
              This definitely is an odd one. I suppose it's possible for malware to be the issue, but I doubt it. Are you on an insiders build?
              Is your machine going through a Windows Reset sort of reset or the manufacturer factory reset?

              oh - Windows insider - that would be a good possibility.

              scottalanmiller 1 Reply Last reply Reply Quote 0
              • scottalanmiller
                scottalanmiller @Dashrender last edited by

                @Dashrender said in Laptop trying to factory reset itself:

                @kamidon said in Laptop trying to factory reset itself:

                I doubt it...
                This definitely is an odd one. I suppose it's possible for malware to be the issue, but I doubt it. Are you on an insiders build?
                Is your machine going through a Windows Reset sort of reset or the manufacturer factory reset?

                oh - Windows insider - that would be a good possibility.

                not likely, old laptop from years before she was in IT and she doesn't do Windows stuff.

                1 Reply Last reply Reply Quote 0
                • kamidon
                  kamidon last edited by

                  Maybe F11 is sticking? Lol

                  1 Reply Last reply Reply Quote 1
                  • scottalanmiller
                    scottalanmiller last edited by

                    Maybe it's Windows?

                    1 Reply Last reply Reply Quote 2
                    • WLS-ITGuy
                      WLS-ITGuy last edited by

                      This laptop is going through the "This may take several minutes" screen but so far no prompt for selecting a keyboard.

                      kamidon WLS-ITGuy 2 Replies Last reply Reply Quote 0
                      • kamidon
                        kamidon @WLS-ITGuy last edited by

                        @WLS-ITGuy Ah ok. If it seems to stall on that screen, let's make sure the computer is completely off.
                        So hold the power button down for 10 seconds, unplug and take the battery out.

                        Put the battery back in, plug in the power, and turn it back on.
                        Since it's an older laptop, maybe make several sandwiches or knit a sweater or two. 😉

                        WLS-ITGuy 1 Reply Last reply Reply Quote 0
                        • WLS-ITGuy
                          WLS-ITGuy @WLS-ITGuy last edited by

                          @WLS-ITGuy said in Laptop trying to factory reset itself:

                          This laptop is going through the "This may take several minutes" screen but so far no prompt for selecting a keyboard.

                          No keyboard prompt after the above finished.

                          1 Reply Last reply Reply Quote 0
                          • WLS-ITGuy
                            WLS-ITGuy @kamidon last edited by

                            @kamidon said in Laptop trying to factory reset itself:

                            @WLS-ITGuy Ah ok. If it seems to stall on that screen, let's make sure the computer is completely off.
                            So hold the power button down for 10 seconds, unplug and take the battery out.

                            Put the battery back in, plug in the power, and turn it back on.
                            Since it's an older laptop, maybe make several sandwiches or knit a sweater or two. 😉

                            Sorry - I was posting that I was doing the 1903 upgrade as I thought the OP posted that he had just done that.

                            kamidon 1 Reply Last reply Reply Quote 0
                            • kamidon
                              kamidon @WLS-ITGuy last edited by

                              @WLS-ITGuy I'm so confused lmao!

                              I think I got it though, so it's not factory resetting itself, it's just stalling on the 1903 screen?
                              Or is the installation of 1903 just a step in troubleshooting?

                              1 Reply Last reply Reply Quote 0
                              • scottalanmiller
                                scottalanmiller last edited by

                                Yeah, the 1903 update seems the most likely culprit.

                                1 Reply Last reply Reply Quote 0
                                • mary
                                  mary last edited by

                                  It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                                  kamidon S 2 Replies Last reply Reply Quote 2
                                  • kamidon
                                    kamidon @mary last edited by

                                    @mary said in Laptop trying to factory reset itself:

                                    It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                                    Windows: "But muh vidya games!"

                                    mary scottalanmiller 2 Replies Last reply Reply Quote 1
                                    • S
                                      scotth @mary last edited by scotth

                                      @mary I've had 3 updates give me grief. In the repair utility, I went to the commandline and ran a chkdsk (insert driver letter here): /r once I verified on which drive the OS was located in the repair utility. It seemed to work. After, I ran DISM and sfc

                                      1 Reply Last reply Reply Quote 2
                                      • mary
                                        mary @kamidon last edited by

                                        @kamidon right! Seriously though, I'm running sfc/scannow to see if it will show anything

                                        S kamidon 2 Replies Last reply Reply Quote 1
                                        • scottalanmiller
                                          scottalanmiller @kamidon last edited by

                                          @kamidon said in Laptop trying to factory reset itself:

                                          @mary said in Laptop trying to factory reset itself:

                                          It's giving me system recovery or checkup options. I'll run the checkup but at this point I'll put Fedora on it. #FUWindows

                                          Windows: "But muh vidya games!"

                                          Linux: Proton B!tch3s!!!

                                          kamidon 1 Reply Last reply Reply Quote 3
                                          • S
                                            scotth @mary last edited by

                                            @mary I had to chkdsk before I could get it to settle down. Not sure why.

                                            1 Reply Last reply Reply Quote 0
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