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    MeshCentral User New Device Reset 2FA

    IT Business
    meshcentral 2fa
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    • NashBrydgesN
      NashBrydges
      last edited by NashBrydges

      I have a user setup with access to MeshCentral with 2FA enabled. He now has a new device and we need to reset his 2FA with Google Auth but I can't find a way of doing this within MC without completely deleting the user and creating a new user. Am I missing something? I may be blind so wondering if someone knows how to do this.
      @Ylian

      Edit: New device = new mobile device

      1 Reply Last reply Reply Quote 0
      • NashBrydgesN
        NashBrydges
        last edited by

        Well, turns out I was just blind. Found it. Ugh...gonna be one of those days.

        1 Reply Last reply Reply Quote 1
        • dafyreD
          dafyre
          last edited by

          For those of us who haven't dealt with that, where was it hiding?

          NashBrydgesN 1 Reply Last reply Reply Quote 0
          • NashBrydgesN
            NashBrydges @dafyre
            last edited by

            @dafyre

            Clicking on "Manage authenticator app" allows you to disable 2FA at which point you can re-enable it with the new mobile device.

            e534c954-5faa-476a-8089-9b04bd6e07d5-image.png

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            • travisdh1T
              travisdh1
              last edited by

              I've switched from Google Authenticator to Authy, makes so device changes aren't so much of a pain.

              dafyreD stacksofplatesS 2 Replies Last reply Reply Quote 3
              • dafyreD
                dafyre @travisdh1
                last edited by

                @travisdh1 said in MeshCentral User New Device Reset 2FA:

                I've switched from Google Authenticator to Authy, makes so device changes aren't so much of a pain.

                I've been using Authy for a while too. Isn't Authy owned by Twillio?

                JaredBuschJ 1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @dafyre
                  last edited by

                  @dafyre said in MeshCentral User New Device Reset 2FA:

                  @travisdh1 said in MeshCentral User New Device Reset 2FA:

                  I've switched from Google Authenticator to Authy, makes so device changes aren't so much of a pain.

                  I've been using Authy for a while too. Isn't Authy owned by Twillio?

                  Yes. for a few years now.

                  1 Reply Last reply Reply Quote 1
                  • stacksofplatesS
                    stacksofplates @travisdh1
                    last edited by

                    @travisdh1 said in MeshCentral User New Device Reset 2FA:

                    I've switched from Google Authenticator to Authy, makes so device changes aren't so much of a pain.

                    I use my Yubikey for that. I was using FreeOTP but it's a pain switching phones.

                    JaredBuschJ 1 Reply Last reply Reply Quote 1
                    • JaredBuschJ
                      JaredBusch @stacksofplates
                      last edited by

                      @stacksofplates said in MeshCentral User New Device Reset 2FA:

                      @travisdh1 said in MeshCentral User New Device Reset 2FA:

                      I've switched from Google Authenticator to Authy, makes so device changes aren't so much of a pain.

                      I use my Yubikey for that. I was using FreeOTP but it's a pain switching phones.

                      I'm looking at Authy for that reason. Haven't decided yet. So everything is sitll in Google Authenticator.

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