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    Suggestion for books on MSP and others?

    IT Business
    msp books business
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    • 1
      1337
      last edited by

      We are slowly moving from developers to service providers and I'm looking for business books on MSPs and other IT business.

      Any books you would like to recommend?

      1 Reply Last reply Reply Quote 1
      • scottalanmillerS
        scottalanmiller
        last edited by

        I'm not sure if I have ever seen a book on that!

        1 Reply Last reply Reply Quote 0
        • S
          Scott Banned
          last edited by

          I have heard good things about Karl Palachuk's books.

          Managed Services in a Month is one of them.

          1 1 Reply Last reply Reply Quote 1
          • 1
            1337 @Scott
            last edited by

            @Scott said in Suggestion for books on MSP and others?:

            I have heard good things about Karl Palachuk's books.

            Managed Services in a Month is one of them.

            Looks good, I ordered it.

            ObsolesceO 1 Reply Last reply Reply Quote 0
            • ObsolesceO
              Obsolesce @1337
              last edited by

              @Pete-S said in Suggestion for books on MSP and others?:

              @Scott said in Suggestion for books on MSP and others?:

              I have heard good things about Karl Palachuk's books.

              Managed Services in a Month is one of them.

              Looks good, I ordered it.

              Let us know what you think after reading through it.

              1 1 Reply Last reply Reply Quote 1
              • 1
                1337 @Obsolesce
                last edited by 1337

                @Obsolesce said in Suggestion for books on MSP and others?:

                @Pete-S said in Suggestion for books on MSP and others?:

                @Scott said in Suggestion for books on MSP and others?:

                I have heard good things about Karl Palachuk's books.

                Managed Services in a Month is one of them.

                Looks good, I ordered it.

                Let us know what you think after reading through it.

                I've read through most of it now and I thought it was very good. It's written from the perspective of changing a business from break-fix type of work into managed services. It's a hands on type of book and the author will explain what worked for him and others and what didn't and why. It's close to 300 pages but an easy read.

                It was well worth the $30 and the time it took to read. I will order a few of his other books as well.

                I'll post the TOC below.

                Managed Services in a Month
                Build a Succesful, Modern Computer Consulting Business in 30 Days
                3rd Edition
                Karl W. Palachuk

                Table of Contents

                1. Computer Consulting in the 21st Century
                  A. What’s Different About Technology Consulting Today?
                  B. The Latest Servers and Options (circa 2017)
                  C. Cloud Computing in the Small Business Space
                2. The Managed Service Model
                  A. New Consulting Business vs. Existing Business
                  B. Managed Services in a Month
                  C. Break/Fix and Hybrid Models
                  D. Managed Services and Cloud Services
                3. Getting Started
                  A. Start Making A Plan
                  B. Starting Fresh with No Clients to Convert
                  C. Per User vs. Per Device Pricing
                  D. Create A Three-Tiered Pricing Structure
                4. Backup and Other Add-On Offerings
                  A. Building a Catalog of Services
                  B. BDR and Backup
                  C. VOIP, Signage, Security, and More
                5. Putting Your (New) Business Together
                  A. Weed Your Client Garden and Finish The Plan
                  B. Write a Service Agreement; Have It Reviewed
                  C. Print Up Your New Pricing Plan
                  D. Overcoming Objections
                  E. Desktops and Managed Service Revisited
                6. Creating a Cloud Service Offering
                  A. The Cloud Service Five-Pack
                  B. Building a Bundle that Works
                  C. Killer Combo: Managed Services and Cloud Services
                7. Executing the Plan
                  A. Client Sit-Downs
                  B. The Meeting
                  C. After the Sale
                8. Running Your New MSP Business
                  A. The Right Tools for the Job
                  B. Final Thoughts: Managed Services in a Month
                  C. Key Points to Remember for Profit
                  D. One Final Note: Self-Interest Properly Understood
                9. Appendix A: Alphabet Soup Cheat Sheet
                10. Appendix B: Products and Resources Mentioned
                EddieJenningsE 1 Reply Last reply Reply Quote 0
                • EddieJenningsE
                  EddieJennings @1337
                  last edited by EddieJennings

                  @Pete-S I bought the digital version a while ago, but never got around to reading it.

                  1 1 Reply Last reply Reply Quote 0
                  • 1
                    1337 @EddieJennings
                    last edited by

                    @EddieJennings said in Suggestion for books on MSP and others?:

                    @Pete-S I bought the digital version a while ago, but never got around to reading it.

                    Well, I just plowed through it. I like to do that to quickly get up to speed and then I'll go back later.

                    I'm not sure how useful the book is going to be for someone already doing MSP work. But on the other hand, seeing it from another persons perspective is always useful.

                    EddieJenningsE 1 Reply Last reply Reply Quote 0
                    • EddieJenningsE
                      EddieJennings @1337
                      last edited by

                      @Pete-S said in Suggestion for books on MSP and others?:

                      @EddieJennings said in Suggestion for books on MSP and others?:

                      @Pete-S I bought the digital version a while ago, but never got around to reading it.

                      Well, I just plowed through it. I like to do that to quickly get up to speed and then I'll go back later.

                      I'm not sure how useful the book is going to be for someone already doing MSP work. But on the other hand, seeing it from another persons perspective is always useful.

                      I'd be curious to see if there's information that could apply to a one-man operation / side job kind of thing.

                      1 scottalanmillerS 2 Replies Last reply Reply Quote 0
                      • 1
                        1337 @EddieJennings
                        last edited by

                        @EddieJennings said in Suggestion for books on MSP and others?:

                        @Pete-S said in Suggestion for books on MSP and others?:

                        @EddieJennings said in Suggestion for books on MSP and others?:

                        @Pete-S I bought the digital version a while ago, but never got around to reading it.

                        Well, I just plowed through it. I like to do that to quickly get up to speed and then I'll go back later.

                        I'm not sure how useful the book is going to be for someone already doing MSP work. But on the other hand, seeing it from another persons perspective is always useful.

                        I'd be curious to see if there's information that could apply to a one-man operation / side job kind of thing.

                        Well, start reading and let us know!

                        1 Reply Last reply Reply Quote 0
                        • scottalanmillerS
                          scottalanmiller @EddieJennings
                          last edited by

                          @EddieJennings said in Suggestion for books on MSP and others?:

                          @Pete-S said in Suggestion for books on MSP and others?:

                          @EddieJennings said in Suggestion for books on MSP and others?:

                          @Pete-S I bought the digital version a while ago, but never got around to reading it.

                          Well, I just plowed through it. I like to do that to quickly get up to speed and then I'll go back later.

                          I'm not sure how useful the book is going to be for someone already doing MSP work. But on the other hand, seeing it from another persons perspective is always useful.

                          I'd be curious to see if there's information that could apply to a one-man operation / side job kind of thing.

                          Someone needs to write a Dummies Guide to... kind of book.

                          1 Reply Last reply Reply Quote 0
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