I guess Skyetel doesn't want business
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Same issue on the Company info screen.
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@DustinB3403 said in I guess Skyetel doesn't want business:
@JaredBusch put in a
1The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.
Also, you only need a single ` for an inline code highlight, not 3.
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I think this is the same as before? So I assume the number port in process is what was updated for that process.
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I'll be calling
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Account was created, just the error after clicking finish.
Manually wnet to the sign in screen and was able to sign in.
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but no payment method added to the account.
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@JaredBusch said in I guess Skyetel doesn't want business:
Also, you only need a single ` for an inline code highlight, not 3.
I've just always done 3 ``` good to know though.
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@JaredBusch said in I guess Skyetel doesn't want business:
The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.
How is it not intuitive?
Literally any time I enter a number I'm adding the 1 on forms or dialing etc.
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@DustinB3403 said in I guess Skyetel doesn't want business:
@JaredBusch said in I guess Skyetel doesn't want business:
The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.
How is it not intuitive?
Literally any time I enter a number I'm adding the 1 on forms or dialing etc.
I never, ever, enter a 1 for anything.
All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.
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@scottalanmiller if you are alive and in a place with internet, it would be great if you split the last few posts about the new sign up to a new thread. I didn't think about it until after I posted.
"Skyetel new signup comments" or something.
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@JaredBusch said in I guess Skyetel doesn't want business:
I never, ever, enter a 1 for anything.
All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.
I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.
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@JaredBusch said in I guess Skyetel doesn't want business:
I'll be calling
@JaredBusch and I just emailed about this. Should be fixed within a few hours - it's an edge case that is related to the payment method.
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@JaredBusch said in I guess Skyetel doesn't want business:
I think this is the same as before? So I assume the number port in process is what was updated for that process.
Yes, this is the same as before.
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@JaredBusch said in I guess Skyetel doesn't want business:
but no payment method added to the account.
This is related to the error you got. Its expected behavior - we just need to fix the error
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@DustinB3403 said in I guess Skyetel doesn't want business:
@JaredBusch said in I guess Skyetel doesn't want business:
I never, ever, enter a 1 for anything.
All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.
I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.
I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.
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@Dashrender said in I guess Skyetel doesn't want business:
@DustinB3403 said in I guess Skyetel doesn't want business:
@JaredBusch said in I guess Skyetel doesn't want business:
I never, ever, enter a 1 for anything.
All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.
I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.
I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.
Well we can just remove the
1requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent. -
@Skyetel said in I guess Skyetel doesn't want business:
@Dashrender said in I guess Skyetel doesn't want business:
@DustinB3403 said in I guess Skyetel doesn't want business:
@JaredBusch said in I guess Skyetel doesn't want business:
I never, ever, enter a 1 for anything.
All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.
I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.
I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.
Well we can just remove the
1requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.
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@Dashrender said in I guess Skyetel doesn't want business:
@Skyetel said in I guess Skyetel doesn't want business:
@Dashrender said in I guess Skyetel doesn't want business:
@DustinB3403 said in I guess Skyetel doesn't want business:
@JaredBusch said in I guess Skyetel doesn't want business:
I never, ever, enter a 1 for anything.
All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.
I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.
I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.
Well we can just remove the
1requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.
Okay - good thinking. I'll add it to our next update for it then
We're working really hard on Tenants right now, so it may take a few weeks before we incorporate this suggestion.
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@Dashrender said in I guess Skyetel doesn't want business:
@Skyetel said in I guess Skyetel doesn't want business:
@Dashrender said in I guess Skyetel doesn't want business:
@DustinB3403 said in I guess Skyetel doesn't want business:
@JaredBusch said in I guess Skyetel doesn't want business:
I never, ever, enter a 1 for anything.
All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.
I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.
I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.
Well we can just remove the
1requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.
That catches me every time, too. I know it is needed, but always forget and have to do it twice. It's a US only service, so I don't think about international codes.
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@scottalanmiller said in I guess Skyetel doesn't want business:
@Dashrender said in I guess Skyetel doesn't want business:
@Skyetel said in I guess Skyetel doesn't want business:
@Dashrender said in I guess Skyetel doesn't want business:
@DustinB3403 said in I guess Skyetel doesn't want business:
@JaredBusch said in I guess Skyetel doesn't want business:
I never, ever, enter a 1 for anything.
All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.
I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.
I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.
Well we can just remove the
1requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.
That catches me every time, too. I know it is needed, but always forget and have to do it twice. It's a US only service, so I don't think about international codes.
Yeah - even requiring the 1 just seems odd considering it's US only. But if the goal is branch out and do international - then why not make 001 or 011, or whatever, required instead?
but ultimately - this is a huge 'meh' to me.
