ML
    • Recent
    • Categories
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    I guess Skyetel doesn't want business

    IT Discussion
    skyetel
    16
    115
    11.4k
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • DustinB3403D
      DustinB3403 @Skyetel
      last edited by

      @Skyetel are you kidding I need a password, bah1111

      1 Reply Last reply Reply Quote 0
      • JaredBuschJ
        JaredBusch
        last edited by

        Looks awesome. I’ll be signing up a client today.

        1 Reply Last reply Reply Quote 1
        • JaredBuschJ
          JaredBusch
          last edited by

          @Skyetel you should put the note that it needs to be an 11 digit number there before I hit submit..

          892b9e87-3ba9-4d89-b255-d26a0e590bb0-image.png

          2bd56db2-1abe-4d65-8de4-c096d34e17f0-image.png

          1 Reply Last reply Reply Quote 0
          • JaredBuschJ
            JaredBusch
            last edited by

            Same for the SMS.
            e5b2b3ba-c00b-4c07-82c5-153fb86b49fd-image.png
            f762b9b4-6dfb-49b9-b00f-3e008fa3837c-image.png

            3212419a-a342-4cce-bdc3-5132159428af-image.png

            Works though, once added.
            340bfaeb-c5cf-4e71-a89f-1375e4873015-image.png

            1 Reply Last reply Reply Quote 0
            • DustinB3403D
              DustinB3403
              last edited by

              @JaredBusch put in a 1

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch
                last edited by

                Same issue on the Company info screen.

                fc57719a-e428-43de-9d44-6474ea7f7c3b-image.png

                1 Reply Last reply Reply Quote 0
                • JaredBuschJ
                  JaredBusch @DustinB3403
                  last edited by

                  @DustinB3403 said in I guess Skyetel doesn't want business:

                  @JaredBusch put in a 1

                  The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.

                  Also, you only need a single ` for an inline code highlight, not 3.
                  846edced-774a-469c-ad72-8a7844d40c0d-image.png

                  DustinB3403D 2 Replies Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch
                    last edited by

                    I think this is the same as before? So I assume the number port in process is what was updated for that process.
                    9f3592b7-b497-41d8-972c-f8f2ce05db37-image.png

                    SkyetelS 1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      I'll be calling

                      7ecc2076-0ce5-47df-84bf-27299e07a9ff-image.png

                      SkyetelS 1 Reply Last reply Reply Quote 0
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        Account was created, just the error after clicking finish.
                        Manually wnet to the sign in screen and was able to sign in.

                        d14d95a0-67ce-4c5f-b136-fb550b6dad61-image.png

                        1 Reply Last reply Reply Quote 0
                        • JaredBuschJ
                          JaredBusch
                          last edited by

                          but no payment method added to the account.
                          7f6aed1f-01f8-49e1-b33a-3da156bfeca2-image.png

                          SkyetelS 1 Reply Last reply Reply Quote 0
                          • DustinB3403D
                            DustinB3403 @JaredBusch
                            last edited by

                            @JaredBusch said in I guess Skyetel doesn't want business:

                            Also, you only need a single ` for an inline code highlight, not 3.

                            I've just always done 3 ``` good to know though.

                            1 Reply Last reply Reply Quote 0
                            • DustinB3403D
                              DustinB3403 @JaredBusch
                              last edited by DustinB3403

                              @JaredBusch said in I guess Skyetel doesn't want business:

                              The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.

                              How is it not intuitive?

                              Literally any time I enter a number I'm adding the 1 on forms or dialing etc.

                              JaredBuschJ 1 Reply Last reply Reply Quote 0
                              • JaredBuschJ
                                JaredBusch @DustinB3403
                                last edited by

                                @DustinB3403 said in I guess Skyetel doesn't want business:

                                @JaredBusch said in I guess Skyetel doesn't want business:

                                The point is that it is not intuitive that the 1 is needed. Especially as Skyetel only does US numbers right now.

                                How is it not intuitive?

                                Literally any time I enter a number I'm adding the 1 on forms or dialing etc.

                                I never, ever, enter a 1 for anything.

                                All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.

                                I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                                DustinB3403D 1 Reply Last reply Reply Quote 0
                                • JaredBuschJ
                                  JaredBusch
                                  last edited by

                                  @scottalanmiller if you are alive and in a place with internet, it would be great if you split the last few posts about the new sign up to a new thread. I didn't think about it until after I posted.

                                  "Skyetel new signup comments" or something.

                                  1 Reply Last reply Reply Quote 0
                                  • DustinB3403D
                                    DustinB3403 @JaredBusch
                                    last edited by

                                    @JaredBusch said in I guess Skyetel doesn't want business:

                                    I never, ever, enter a 1 for anything.
                                    All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
                                    I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                                    I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

                                    I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

                                    DashrenderD 1 Reply Last reply Reply Quote 0
                                    • SkyetelS
                                      Skyetel @JaredBusch
                                      last edited by Skyetel

                                      @JaredBusch said in I guess Skyetel doesn't want business:

                                      I'll be calling

                                      7ecc2076-0ce5-47df-84bf-27299e07a9ff-image.png

                                      @JaredBusch and I just emailed about this. Should be fixed within a few hours - it's an edge case that is related to the payment method.

                                      1 Reply Last reply Reply Quote 1
                                      • SkyetelS
                                        Skyetel @JaredBusch
                                        last edited by

                                        @JaredBusch said in I guess Skyetel doesn't want business:

                                        I think this is the same as before? So I assume the number port in process is what was updated for that process.
                                        9f3592b7-b497-41d8-972c-f8f2ce05db37-image.png

                                        Yes, this is the same as before.

                                        1 Reply Last reply Reply Quote 1
                                        • SkyetelS
                                          Skyetel @JaredBusch
                                          last edited by

                                          @JaredBusch said in I guess Skyetel doesn't want business:

                                          but no payment method added to the account.
                                          7f6aed1f-01f8-49e1-b33a-3da156bfeca2-image.png

                                          This is related to the error you got. Its expected behavior - we just need to fix the error 🙂

                                          1 Reply Last reply Reply Quote 0
                                          • DashrenderD
                                            Dashrender @DustinB3403
                                            last edited by

                                            @DustinB3403 said in I guess Skyetel doesn't want business:

                                            @JaredBusch said in I guess Skyetel doesn't want business:

                                            I never, ever, enter a 1 for anything.
                                            All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
                                            I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

                                            I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

                                            I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

                                            I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

                                            SkyetelS 1 Reply Last reply Reply Quote 0
                                            • 1
                                            • 2
                                            • 3
                                            • 4
                                            • 5
                                            • 6
                                            • 3 / 6
                                            • First post
                                              Last post