I guess Skyetel doesn't want business



  • @JaredBusch said in I guess Skyetel doesn't want business:

    but no payment method added to the account.
    7f6aed1f-01f8-49e1-b33a-3da156bfeca2-image.png

    This is related to the error you got. Its expected behavior - we just need to fix the error 🙂



  • @DustinB3403 said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    I never, ever, enter a 1 for anything.
    All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
    I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

    I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

    I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

    I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.



  • @Dashrender said in I guess Skyetel doesn't want business:

    @DustinB3403 said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    I never, ever, enter a 1 for anything.
    All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
    I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

    I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

    I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

    I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

    Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.



  • @Skyetel said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    @DustinB3403 said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    I never, ever, enter a 1 for anything.
    All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
    I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

    I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

    I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

    I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

    Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.

    That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.



  • @Dashrender said in I guess Skyetel doesn't want business:

    @Skyetel said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    @DustinB3403 said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    I never, ever, enter a 1 for anything.
    All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
    I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

    I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

    I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

    I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

    Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.

    That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.

    Okay - good thinking. I'll add it to our next update for it then 🙂

    We're working really hard on Tenants right now, so it may take a few weeks before we incorporate this suggestion.



  • @Dashrender said in I guess Skyetel doesn't want business:

    @Skyetel said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    @DustinB3403 said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    I never, ever, enter a 1 for anything.
    All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
    I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

    I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

    I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

    I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

    Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.

    That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.

    That catches me every time, too. I know it is needed, but always forget and have to do it twice. It's a US only service, so I don't think about international codes.



  • @scottalanmiller said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    @Skyetel said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    @DustinB3403 said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    I never, ever, enter a 1 for anything.
    All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
    I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

    I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

    I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

    I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

    Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.

    That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.

    That catches me every time, too. I know it is needed, but always forget and have to do it twice. It's a US only service, so I don't think about international codes.

    Yeah - even requiring the 1 just seems odd considering it's US only. But if the goal is branch out and do international - then why not make 001 or 011, or whatever, required instead?
    but ultimately - this is a huge 'meh' to me.



  • @Dashrender said in I guess Skyetel doesn't want business:

    @scottalanmiller said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    @Skyetel said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    @DustinB3403 said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    I never, ever, enter a 1 for anything.
    All dial plans are built to use 10 digit dialing or look for the 011 prefix for international.
    I didn't pull this out of my ass. It is based on how cell phones have operated for the last 30 years.

    I'm not saying you're pulling anything out of anything, nor how it's not uncommon to not need the 1 or 011.

    I'm asking how is it not intuitive? You deal with calling plans 24/7 among other things, and thus it's unintuitive for you. Many other people wouldn't see this as an issue at all.

    I agree with JB in this case - if you are going to demand the 1, then you should tell us that you want 11 digits in that field. I would never put it in there either - again, as JB mentioned, you haven't needed a 1 on a cellphone in 20'ish years.

    Well we can just remove the 1 requirement and/or add it for you. Our network routes on 11 digits by default, and all of our numbers are displayed in our portal as 11 digits, so we tried to stay consistent.

    That part is totally fine. But many people, obviously JB and I, are accustomed to only entering 10 digits - so having the system auto handle or, as JB originally said, just put a note above the field saying - requires 11 digits - would be a nice improvement.

    That catches me every time, too. I know it is needed, but always forget and have to do it twice. It's a US only service, so I don't think about international codes.

    Yeah - even requiring the 1 just seems odd considering it's US only. But if the goal is branch out and do international - then why not make 001 or 011, or whatever, required instead?
    but ultimately - this is a huge 'meh' to me.

    There is no such thing as 001 or 011. The country code is +1.

    011 is a common dial out prefix method for the US, no different than dialing 9 for an outside line.



  • @Dashrender said in I guess Skyetel doesn't want business:

    Yeah - even requiring the 1 just seems odd considering it's US only.

    They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.



  • @scottalanmiller said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    Yeah - even requiring the 1 just seems odd considering it's US only.

    They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

    Correct, but because they only service the US, and everyone except @DustinB3403 only dials 10 digit number because that how things have worked since cell phones were introduced to the mass market, they ( @Skyetel ) need to update to make that more clear. Which they are doing. So all good.

    I obviously had no issues with populating it. But I would have had no "error" in the first place had they made it known.



  • @JaredBusch said in I guess Skyetel doesn't want business:

    @scottalanmiller said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    Yeah - even requiring the 1 just seems odd considering it's US only.

    They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

    Correct, but because they only service the US, and everyone except @DustinB3403 only dials 10 digit number because that how things have worked since cell phones were introduced to the mass market, they ( @Skyetel ) need to update to make that more clear. Which they are doing. So all good.

    I obviously had no issues with populating it. But I would have had no "error" in the first place had they made it known.

    I'm so old that I had to dial the 1 just to call kids in my class. The ability to "only" use ten digit dialing still feels recent to me.



  • @scottalanmiller said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    @scottalanmiller said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    Yeah - even requiring the 1 just seems odd considering it's US only.

    They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

    Correct, but because they only service the US, and everyone except @DustinB3403 only dials 10 digit number because that how things have worked since cell phones were introduced to the mass market, they ( @Skyetel ) need to update to make that more clear. Which they are doing. So all good.

    I obviously had no issues with populating it. But I would have had no "error" in the first place had they made it known.

    I'm so old that I had to dial the 1 just to call kids in my class. The ability to "only" use ten digit dialing still feels recent to me.

    My hometown was 5 digit dialing when I was a kid. 4-XXXX The The telco switch handled it from there. Full NPA-NXX was 618-654- But to call anyone outsid eof our town was a long distance call because our town was GTE North and all surrounding towns were Ameritech. We didn't have to switch to 7 digit dialing until 1988 or so.

    My girlfriend's family in the mid 90's had a farm in south central Missouri (Licking, MO) and still had a party line until 1997, when they finally got discrete dial tone.



  • @JaredBusch said in I guess Skyetel doesn't want business:

    @scottalanmiller said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    @scottalanmiller said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    Yeah - even requiring the 1 just seems odd considering it's US only.

    They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

    Correct, but because they only service the US, and everyone except @DustinB3403 only dials 10 digit number because that how things have worked since cell phones were introduced to the mass market, they ( @Skyetel ) need to update to make that more clear. Which they are doing. So all good.

    I obviously had no issues with populating it. But I would have had no "error" in the first place had they made it known.

    I'm so old that I had to dial the 1 just to call kids in my class. The ability to "only" use ten digit dialing still feels recent to me.

    My hometown was 5 digit dialing when I was a kid. 4-XXXX The The telco switch handled it from there. Full NPA-NXX was 618-654- But to call anyone outsid eof our town was a long distance call because our town was GTE North and all surrounding towns were Ameritech. We didn't have to switch to 7 digit dialing until 1988 or so.

    My girlfriend's family in the mid 90's had a farm in south central Missouri (Licking, MO) and still had a party line until 1997, when they finally got discrete dial tone.

    Town next to mine was five digit dialing when I was super little. But mine was always seven, but my classmates were always eleven, because kids in my school (and on my little country road) were considered long distance from each other, so we needed eleven digits even for half of the neighbours.



  • @JaredBusch said in I guess Skyetel doesn't want business:

    My girlfriend's family in the mid 90's had a farm in south central Missouri (Licking, MO) and still had a party line until 1997, when they finally got discrete dial tone.

    Damn. Never dealt with a party line in person.



  • @scottalanmiller said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    @scottalanmiller said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    Yeah - even requiring the 1 just seems odd considering it's US only.

    They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

    Correct, but because they only service the US, and everyone except @DustinB3403 only dials 10 digit number because that how things have worked since cell phones were introduced to the mass market, they ( @Skyetel ) need to update to make that more clear. Which they are doing. So all good.

    I obviously had no issues with populating it. But I would have had no "error" in the first place had they made it known.

    I'm so old that I had to dial the 1 just to call kids in my class. The ability to "only" use ten digit dialing still feels recent to me.

    Whatever - that was due to your location, not really age. I'm older than you, and I never had to dial a 1, unless it was actual long distance.

    Though in places like Chicago and NYC, local has had to use 10 digits for probably more than 10 years. The Omaha area in Nebraska added a second area code, requiring everyone to use 10 digits for about 6 years now.

    And cell phones have allowed pure 10 digit dialing for at least 10, though likely more like 15 years (when the plan simply included what used to be called long distance)



  • @scottalanmiller said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    My girlfriend's family in the mid 90's had a farm in south central Missouri (Licking, MO) and still had a party line until 1997, when they finally got discrete dial tone.

    Damn. Never dealt with a party line in person.

    Me either, but a friend who grew up in the country did.



  • @Dashrender said in I guess Skyetel doesn't want business:

    Whatever - that was due to your location, not really age. I'm older than you, and I never had to dial a 1, unless it was actual long distance.

    In Western NY's 716 LATA, essentially all calls were "long distance". It's how they kept the cost up. So we always had to dial a 1, even to call the local village or local school.



  • @scottalanmiller said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    Whatever - that was due to your location, not really age. I'm older than you, and I never had to dial a 1, unless it was actual long distance.

    In Western NY's 716 LATA, essentially all calls were "long distance". It's how they kept the cost up. So we always had to dial a 1, even to call the local village or local school.

    man, that just sucked..



  • @Dashrender said in I guess Skyetel doesn't want business:

    And cell phones have allowed pure 10 digit dialing for at least 10, though likely more like 15 years (when the plan simply included what used to be called long distance)

    Since my very first one in 1996



  • @JaredBusch said in I guess Skyetel doesn't want business:

    @scottalanmiller said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    @scottalanmiller said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    Yeah - even requiring the 1 just seems odd considering it's US only.

    They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

    Correct, but because they only service the US, and everyone except @DustinB3403 only dials 10 digit number because that how things have worked since cell phones were introduced to the mass market, they ( @Skyetel ) need to update to make that more clear. Which they are doing. So all good.

    I obviously had no issues with populating it. But I would have had no "error" in the first place had they made it known.

    I'm so old that I had to dial the 1 just to call kids in my class. The ability to "only" use ten digit dialing still feels recent to me.

    My hometown was 5 digit dialing when I was a kid. 4-XXXX The The telco switch handled it from there. Full NPA-NXX was 618-654- But to call anyone outsid eof our town was a long distance call because our town was GTE North and all surrounding towns were Ameritech. We didn't have to switch to 7 digit dialing until 1988 or so.

    My girlfriend's family in the mid 90's had a farm in south central Missouri (Licking, MO) and still had a party line until 1997, when they finally got discrete dial tone.

    Before I left, they started requiring the 1. I thought dialing 1 was always the best and correct way to dial.



  • @Obsolesce said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    @scottalanmiller said in I guess Skyetel doesn't want business:

    @JaredBusch said in I guess Skyetel doesn't want business:

    @scottalanmiller said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    Yeah - even requiring the 1 just seems odd considering it's US only.

    They don't require the 1, they require the entire number, which in your case (and Jared's and mine) starts with a 1. If yours started with something other than a one, you'd need to include that.

    Correct, but because they only service the US, and everyone except @DustinB3403 only dials 10 digit number because that how things have worked since cell phones were introduced to the mass market, they ( @Skyetel ) need to update to make that more clear. Which they are doing. So all good.

    I obviously had no issues with populating it. But I would have had no "error" in the first place had they made it known.

    I'm so old that I had to dial the 1 just to call kids in my class. The ability to "only" use ten digit dialing still feels recent to me.

    My hometown was 5 digit dialing when I was a kid. 4-XXXX The The telco switch handled it from there. Full NPA-NXX was 618-654- But to call anyone outsid eof our town was a long distance call because our town was GTE North and all surrounding towns were Ameritech. We didn't have to switch to 7 digit dialing until 1988 or so.

    My girlfriend's family in the mid 90's had a farm in south central Missouri (Licking, MO) and still had a party line until 1997, when they finally got discrete dial tone.

    Before I left, they started requiring the 1. I thought dialing 1 was always the best and correct way to dial.

    No Bell system telco in the US has ever required the country code (the 1) for non long distance calling. In areas with multiple area codes you can 0 digit dial anything tha tis local. Once you more interlata, intrastate, or interstate, you have to dial the 1 even if it is the same area code.

    But that is on Bell system networks and is a legacy switched network dialing pattern.

    Anything non switched network doe snot need to work that way.



  • @Dashrender said in I guess Skyetel doesn't want business:

    @scottalanmiller said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    Whatever - that was due to your location, not really age. I'm older than you, and I never had to dial a 1, unless it was actual long distance.

    In Western NY's 716 LATA, essentially all calls were "long distance". It's how they kept the cost up. So we always had to dial a 1, even to call the local village or local school.

    man, that just sucked..

    Yup, imagine going to school in the 1980s and 1990s before the Internet and things like that, and even telephone calls to the nearest kids on my street were long distance! It really impacts kids to not have the ability to reasonably talk to anyone outside of school (in an era when most can.)

    And, of course, that meant that ALL dial up services like BBS systems were long distance, so out of the question.



  • @JaredBusch said in I guess Skyetel doesn't want business:

    @Dashrender said in I guess Skyetel doesn't want business:

    And cell phones have allowed pure 10 digit dialing for at least 10, though likely more like 15 years (when the plan simply included what used to be called long distance)

    Since my very first one in 1996

    My first was 1992, because of the reasons I mentioned above with the land lines and everything being long distance. Long distance on the cell in 1992 was so much cheaper than the land line cost per minute, that it paid for the cost of the cell phone!


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