Exploring VitalPBX



  • And more poking while I wait for the install to complete.

    VitalPBX was Ombutel, which I had heard of as we talked about it here in 2017.

    I did checking then. Their website launched in December 2015 with "Coming Soon" and was never updated to have good information until 2017.

    And todays checking shows they then they rebranded themselves as VitalPBX in 2018.

    Someone ( @rcuadra ), apparently from Ombutel/VitalPBX, responded in that thread in 2017 hinting at the rebranding. But nothing was ever followed up.



  • @FATeknollogee said in Exploring VitalPBX:

    @JaredBusch said in Exploring VitalPBX:

    @FATeknollogee said in Exploring VitalPBX:

    @JaredBusch I did read it, I just don't understand it.
    

    It is very simple. You said "easy way"... Well that is not the promoted "normal" way to install VitalPBX per their website. The only thing they promote is to download the ISO.

    Clicking Downloads on the VitalPBX site takes you here:
    Not sure how one method is promoted over the other.
    The VPS is the easier (for me) method.
    DeepinScreenshot_select-area_20190526110416.png

    But that is an unusable script. There is no mention of what OS to use, or what version, or anything.

    I know, and you know, that any CentOS 7 VPS will work. But we do not know that from that page, or the script page.



  • @scottalanmiller said in Exploring VitalPBX:

    Second impression, the interface is great. It's attractive, modern, looks professional, and is super responsive. Not what I am used to on a PBX at all. Very impressive. It's easy to find what you need, and everything looks good and gets you where you need to go really quickly. It feels like working on VitalPBX will be much more efficient than on some other systems because it just seems very fast and intuitive. Also the interface is responsive, I tried it on my phone and it worked quite well.

    Screenshot from 2019-05-22 01-26-44.png

    The interface is good. This is definitely a plus for the system. But then it was good before too.



  • @JaredBusch said in Exploring VitalPBX:

    ...But then it was good before too.

    Are you referring to it's previous life as Ombutel or FreePBX?



  • Hello MangoLassi users! This is Jose Montes, Channel Manager for VitalPBX. I was contacted by @FATeknollogee and @scottalanmiller about this forum thread and decided to chime in, and it seems there has been an interest on VitalPBX over here. That makes us at VitalPBX very happy! If you got any questions, you can shoot us an e-mail to [email protected]. I am not the fastest forum thread responder, but I try my best!

    From the thread, I can see the following concerns:

    1. Why we promote the ISO more, rather than the installation script?
      a) We find the installation process with the ISO the easiest for most users since it installs CentOS 7 and Asterisk, along with the VitalPBX application. You just follow the common CentOS 7 installation screens, and at the end of the process, VitalPBX is installed. This is perfect for Virtual Machines and dedicated servers. But if you are using a VPS, then the script is your best source.

    2. Ombutel and VitalPBX.
      a) Yes, VitalPBX originally was known as Ombutel. Ombutel compared to VitalPBX was a smaller more basic project, and with the name change, we have expanded the features a lot. You can learn more about VitalPBX with its Ombutel origins at our blog, with our letter to Ombutel followers, and a blog post about the name change.

    3. Add-Ons.
      a) Given the practices of various competitors, there seems to be a doubt on what is free and what is not. VitalPBX comes as a full PBX system out of the box. All of the features we consider essential of a PBX come already available in VitalPBX. From IVR, Conferences and CDR to Class of Service and more. Our commercial add-ons are modules that expand or complement to what is available or what is possible in VitalPBX. We just posted on our blog about installing, updating, and licensing our add-ons. You can test all of the commercial add-ons with no time limit or feature limits. You are only limited by the number of objects you can make on the unlicensed modules. For example, on the Multi-Tenant module, you can create a fully featured tenant but are only limited to one.

    4. FREE.
      a) Yes, VitalPBX comes with a free version that you can use even commercially if you want to want to sell a server with VitalPBX installed, for example. Our Commercial Model is based on commercial Add-ons, Support, and other services like the White Label program. We also offer some licensing subscription plans, so you can have access to multiple commercial add-ons on VitalPBX. You can see everything that is commercial at our store page on our website. You might find that the Free version is sufficient for you, but you might also want to expand your PBX with additional modules. We find that this is the most comfortable option for most of our customers and users. No, we don't sell any data. We leave that to the Zuck. 😉

    MySQL root user comes in default without a password since it is used to create local connections only. MySQL is not exposed to the network, so the only way the DB might be intruded is if someone got the console root password somehow. So be careful when leaving the prototype iPhone at a bar!

    I will be here for the next hour, so I might be able to respond to other questions in the thread. If I don't respond fast enough, remember you can send an e-mail to [email protected] and we will get back to you as soon as possible.

    By the way, there are Webinars and Training Courses coming soon for VitalPBX users, so be sure you are subscribed to our newsletter!



  • @MontesVitalPBX said in Exploring VitalPBX:

    I will be here for the next hour, so I might be able to respond to other questions in the thread. If I don't respond fast enough, remember you can send an e-mail to [email protected] and we will get back to you as soon as possible.

    What is the recurring cost of the commercial modules? You easily skirted around answer the most pressing issue that we have discussed.



  • @FATeknollogee said in Exploring VitalPBX:

    @JaredBusch said in Exploring VitalPBX:

    ...But then it was good before too.

    Are you referring to it's previous life as Ombutel or FreePBX?

    Yes I was.



  • Unrelated to the quality of VitalPBX itself, I am definitely fucking spoiled by NodeBB.

    The Vital PBX community is super slow to use.
    https://vitalpbx.org/en/community/



  • @MontesVitalPBX said in Exploring VitalPBX:

    so be sure you are subscribed to our newsletter!

    Yeah, not a chance...



  • @JaredBusch When purchasing the commercial modules, it is a one-time payment. The only recurring payments are for the Licensing Subscription Plans, which can be paid monthly or yearly. You can learn more about the plans at the Plan Page on our website.



  • @JaredBusch I will let the web development team know your feedback!



  • @MontesVitalPBX said in Exploring VitalPBX:

    @JaredBusch When purchasing the commercial modules, it is a one-time payment. The only recurring payments are for the Licensing Subscription Plans, which can be paid monthly or yearly. You can learn more about the plans at the Plan Page on our website.

    Every single one of your commercial modules clearly states that it only gets updates for 1 year.

    What is my cost to get updates after 1 year?

    I made a thread about it



  • I also made a thread specifically about the plans..

    Including a link to the full PDF comparison document.

    In absolutely no location do you mention the recurring costs for add on renewals.

    The Enterprise plan mentions "always up to date", but that is a larger purchase and then $50/month.
    d0a5e98f-e4a7-4e3d-96c0-8e1564649ec8-image.png



  • @MontesVitalPBX said in Exploring VitalPBX:

    But if you are using a VPS, then the script is your best source.

    Nothing on your site tells me I need to use a CentOS 7 base VPS instance.

    We obviously looked. But if I go here and click this.

    931b2968-01dd-4380-9982-e89404e16109-image.png

    I end up on github. and nothing states I need CentOS 7.

    3 seconds looking at your shell script makes it obvious to experienced people.
    a5f23559-c1ad-4dbd-9a07-6eb9f9703c13-image.png



  • @JaredBusch said in Exploring VitalPBX:

    @MontesVitalPBX said in Exploring VitalPBX:

    @JaredBusch When purchasing the commercial modules, it is a one-time payment. The only recurring payments are for the Licensing Subscription Plans, which can be paid monthly or yearly. You can learn more about the plans at the Plan Page on our website.

    Every single one of your commercial modules clearly states that it only gets updates for 1 year.

    What is my cost to get updates after 1 year?

    I made a thread about it

    I'll have the web development team make that more clear. After a year, you pay a maintenance fee for the latest version when that time comes, which is 25% of the cost of the commercial add-on. If you don't pay the fee, you can still use the add-on for life, no problem, just not with the latest update.



  • @MontesVitalPBX said in Exploring VitalPBX:

    @JaredBusch said in Exploring VitalPBX:

    @MontesVitalPBX said in Exploring VitalPBX:

    @JaredBusch When purchasing the commercial modules, it is a one-time payment. The only recurring payments are for the Licensing Subscription Plans, which can be paid monthly or yearly. You can learn more about the plans at the Plan Page on our website.

    Every single one of your commercial modules clearly states that it only gets updates for 1 year.

    What is my cost to get updates after 1 year?

    I made a thread about it

    I'll have the web development team make that more clear. After a year, you pay a maintenance fee for the latest version when that time comes, which is 25% of the cost of the commercial add-on. If you don't pay the fee, you can still use the add-on for life, no problem, just not with the latest update.

    More clear than hidden is not hard..



  • @JaredBusch said in Exploring VitalPBX:

    I also made a thread specifically about the plans..

    Including a link to the full PDF comparison document.

    In absolutely no location do you mention the recurring costs for add on renewals.

    The Enterprise plan mentions "always up to date", but that is a larger purchase and then $50/month.
    d0a5e98f-e4a7-4e3d-96c0-8e1564649ec8-image.png

    Those are the VitalPBX Plans, which is a different program than purchasing individual licenses. The VitalPBX Plans gives you access to all of the commercial modules at once, the difference between the Enterprise and Carrier being the number of tenants you can create.



  • @MontesVitalPBX said in Exploring VitalPBX:

    @JaredBusch said in Exploring VitalPBX:

    I also made a thread specifically about the plans..

    Including a link to the full PDF comparison document.

    In absolutely no location do you mention the recurring costs for add on renewals.

    The Enterprise plan mentions "always up to date", but that is a larger purchase and then $50/month.
    d0a5e98f-e4a7-4e3d-96c0-8e1564649ec8-image.png

    Those are the VitalPBX Plans, which is a different program than purchasing individual licenses. The VitalPBX Plans gives you access to all of the commercial modules at once, the difference between the Enterprise and Carrier being the number of tenants you can create.

    I realize that. But it was the only location where recurring costs were ever mentioned.



  • @MontesVitalPBX said in Exploring VitalPBX:

    If you don't pay the fee, you can still use the add-on for life, no problem, just not with the latest update.

    This is the same model as FreePBX and FOP2. People will understand and accept this. But it has to be known.



  • @JaredBusch said in Exploring VitalPBX:

    @MontesVitalPBX said in Exploring VitalPBX:

    But if you are using a VPS, then the script is your best source.

    Nothing on your site tells me I need to use a CentOS 7 base VPS instance.

    We obviously looked. But if I go here and click this.

    931b2968-01dd-4380-9982-e89404e16109-image.png

    I end up on github. and nothing states I need CentOS 7.

    3 seconds looking at your shell script makes it obvious to experienced people.
    a5f23559-c1ad-4dbd-9a07-6eb9f9703c13-image.png

    We got the information on our blog where it shows you how to install on different VPS services like Amazon AWS and Google Cloud. This would work the same on services like Vultr.



  • @JaredBusch said in Exploring VitalPBX:

    @MontesVitalPBX said in Exploring VitalPBX:

    If you don't pay the fee, you can still use the add-on for life, no problem, just not with the latest update.

    This is the same model as FreePBX and FOP2. People will understand and accept this. But it has to be known.

    I have already advised the web development team about it.



  • @MontesVitalPBX said in Exploring VitalPBX:

    @JaredBusch said in Exploring VitalPBX:

    @MontesVitalPBX said in Exploring VitalPBX:

    But if you are using a VPS, then the script is your best source.

    Nothing on your site tells me I need to use a CentOS 7 base VPS instance.

    We obviously looked. But if I go here and click this.

    931b2968-01dd-4380-9982-e89404e16109-image.png

    I end up on github. and nothing states I need CentOS 7.

    3 seconds looking at your shell script makes it obvious to experienced people.
    a5f23559-c1ad-4dbd-9a07-6eb9f9703c13-image.png

    We got the information on our blog where it shows you how to install on different VPS services like Amazon AWS and Google Cloud. This would work the same on services like Vultr.

    Yes, but that is not the point. Your blog is not the linked set of instructions.



  • @JaredBusch said in Exploring VitalPBX:

    @MontesVitalPBX said in Exploring VitalPBX:

    @JaredBusch said in Exploring VitalPBX:

    @MontesVitalPBX said in Exploring VitalPBX:

    But if you are using a VPS, then the script is your best source.

    Nothing on your site tells me I need to use a CentOS 7 base VPS instance.

    We obviously looked. But if I go here and click this.

    931b2968-01dd-4380-9982-e89404e16109-image.png

    I end up on github. and nothing states I need CentOS 7.

    3 seconds looking at your shell script makes it obvious to experienced people.
    a5f23559-c1ad-4dbd-9a07-6eb9f9703c13-image.png

    We got the information on our blog where it shows you how to install on different VPS services like Amazon AWS and Google Cloud. This would work the same on services like Vultr.

    Yes, but that is not the point. Your blog is not the linked set of instructions.

    OK, I'll have the instruction of a CentOS 7 installation needed added on the GitHub.



  • @MontesVitalPBX said in Exploring VitalPBX:

    Hello MangoLassi users! This is Jose Montes, Channel Manager for VitalPBX. I was contacted by @FATeknollogee and @scottalanmiller about this forum thread and decided to chime in, and it seems there has been an interest on VitalPBX over here. That makes us at VitalPBX very happy! If you got any questions, you can shoot us an e-mail to [email protected]. I am not the fastest forum thread responder, but I try my best!

    As it is a US holiday, you will do well to check back in tomorrow, and follow up daily at least.

    I've already deleted the test instance I made yesterday. But I will be making a new instance and actually doing a full turn up and making calls.

    There are definite shortcomings in the EPM that I have already noted in just my 30 minutes of poking around the now deleted instance.



  • There are many tutorials available on our blog that show you how to do various things with VitalPBX. Be sure to check it out, as there might be a tutorial that any of you might be interested in.



  • @JaredBusch said in Exploring VitalPBX:

    @MontesVitalPBX said in Exploring VitalPBX:

    Hello MangoLassi users! This is Jose Montes, Channel Manager for VitalPBX. I was contacted by @FATeknollogee and @scottalanmiller about this forum thread and decided to chime in, and it seems there has been an interest on VitalPBX over here. That makes us at VitalPBX very happy! If you got any questions, you can shoot us an e-mail to [email protected]. I am not the fastest forum thread responder, but I try my best!

    As it is a US holiday, you will do well to check back in tomorrow, and follow up daily at least.

    I've already deleted the test instance I made yesterday. But I will be making a new instance and actually doing a full turn up and making calls.

    There are definite shortcomings in the EPM that I have already noted in just my 30 minutes of poking around the now deleted instance.

    We are working on updating the EPM to a new and better version. This is part of our roadmap for this year.



  • Start to LE cert installed on a Vultr $5 CentOS 7 image was 18 minutes form Vultr instance creation email to VitalPBX registration email.

    Spent at least 5 minutes in there replying to a couple posts. So more like 10 minutes.
    9a729eff-8bdd-47c4-aa6c-3eb2c264fdae-image.png



  • Interesting default choice they made here. No hint means no BLF functionality
    2c9f5d70-6037-42d0-849f-ea73a81f71f0-image.png



  • This is useful to have someplace easy to find.

    69d97fb4-b4df-44c8-a513-5325e5a83c92-image.png



  • Is there no default music on hold?
    626399d4-947c-4ff1-8f5d-df84e33d0fc4-image.png