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    Outlook File is in use and cannot be accessed

    IT Discussion
    ms office outlook pst scanpst email
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    • scottalanmillerS
      scottalanmiller
      last edited by

      Screenshot from 2019-05-17 12-37-32.png

      The file c:\Users\Maria\AppData\Local\Microsoft\Outlook\Outlook.pst is in use and cannot be accessed. Close any application that is using this file, and then try again. You might need to restart your computer.

      If you get this error (even if you aren't Maria) this is sometimes caused by another application or another copy of Outlook trying to hold open a file handle on a PST file. You can use the Resource Manager under the CPU tab to search on the file name and see what is holding it open. If there is something competing for the file, simply close it and/or reboot the computer.

      But this isn't the case, however, likely the error is just an error itself and Windows is confused and the actual issue is that the PST file is correct. Use the ScanPST.exe application in the Outlook application directory on the file. Typically this will clear up the issue.

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      • steveS
        steve
        last edited by scottalanmiller

        Note: Links to PST software are not allowed, any accounts linking PST conversion tools will be banned without warning other than this notice.

        C 1 Reply Last reply Reply Quote 2
        • C
          Curtis @steve
          last edited by

          @steve said in Outlook File is in use and cannot be accessed:

          Note: Links to PST software are not allowed, any accounting linking PST conversion tools will be banned without warning other than this notice.

          I’ll make sure the accounting department doesn’t link to any of them

          1 Reply Last reply Reply Quote 1
          • wrx7mW
            wrx7m
            last edited by

            I know SFB accesses the ost file.

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