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    Setting up a Skyetel SIP trunk in FreePBX

    IT Discussion
    skyetel freepbx freepbx 14 pjsip
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    • JaredBuschJ
      JaredBusch @Skyetel
      last edited by

      @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

      @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

      @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

      It uses SRV records instead of A records.

      One would assume that any modern OS can handle that.

      We seriously do have users who still use TrixBox.

      Still use is one thing. Phone systems are still very legacy mindset about lasting forever with no maintenance.

      SkyetelS 1 Reply Last reply Reply Quote 1
      • SkyetelS
        Skyetel @JaredBusch
        last edited by Skyetel

        @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

        @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

        @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

        @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

        It uses SRV records instead of A records.

        One would assume that any modern OS can handle that.

        We seriously do have users who still use TrixBox.

        Still use is one thing. Phone systems are still very legacy mindset about lasting forever with no maintenance.

        Still use = actively deploy. We obviously discourage this lol

        JaredBuschJ 1 Reply Last reply Reply Quote 0
        • JaredBuschJ
          JaredBusch @Skyetel
          last edited by

          @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

          @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

          @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

          @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

          @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

          It uses SRV records instead of A records.

          One would assume that any modern OS can handle that.

          We seriously do have users who still use TrixBox.

          Still use is one thing. Phone systems are still very legacy mindset about lasting forever with no maintenance.

          Still use = actively deploy.

          Yeah, ok.. i would refuse to service them. Does that even run on CentOS 5? How woudl they even find it? All fo the old domains redirect.

          SkyetelS 1 Reply Last reply Reply Quote 0
          • SkyetelS
            Skyetel @JaredBusch
            last edited by

            @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

            @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

            @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

            @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

            @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

            @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

            It uses SRV records instead of A records.

            One would assume that any modern OS can handle that.

            We seriously do have users who still use TrixBox.

            Still use is one thing. Phone systems are still very legacy mindset about lasting forever with no maintenance.

            Still use = actively deploy.

            Yeah, ok.. i would refuse to service them. Does that even run on CentOS 5? How woudl they even find it? All fo the old domains redirect.

            I assume they've kept the ISO for years. TrixBox isn't the only legacy system people still deploy - we have ancient Avaya, Mitel, and even Toshiba systems on our network. People tend to stick with what they know and are afraid of updating their PBXs. We do our best to help, but when they are using systems that old, usually they already know that they are going to have a hard time before they even contact our support department.

            DashrenderD 1 Reply Last reply Reply Quote 0
            • DashrenderD
              Dashrender @Skyetel
              last edited by

              @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

              @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

              @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

              @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

              @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

              @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

              @DustinB3403 said in Setting up a Skyetel SIP trunk in FreePBX:

              It uses SRV records instead of A records.

              One would assume that any modern OS can handle that.

              We seriously do have users who still use TrixBox.

              Still use is one thing. Phone systems are still very legacy mindset about lasting forever with no maintenance.

              Still use = actively deploy.

              Yeah, ok.. i would refuse to service them. Does that even run on CentOS 5? How woudl they even find it? All fo the old domains redirect.

              I assume they've kept the ISO for years. TrixBox isn't the only legacy system people still deploy - we have ancient Avaya, Mitel, and even Toshiba systems on our network. People tend to stick with what they know and are afraid of updating their PBXs. We do our best to help, but when they are using systems that old, usually they already know that they are going to have a hard time before they even contact our support department.

              Heck, we still have an old ass inter-tel.

              Hope to change that either this summer or next.

              JaredBuschJ 1 Reply Last reply Reply Quote 0
              • JaredBuschJ
                JaredBusch @Dashrender
                last edited by

                @Dashrender said in Setting up a Skyetel SIP trunk in FreePBX:

                Hope to change that either this summer or next.

                Not holding my breath

                DashrenderD 1 Reply Last reply Reply Quote 0
                • DashrenderD
                  Dashrender @JaredBusch
                  last edited by

                  @JaredBusch said in Setting up a Skyetel SIP trunk in FreePBX:

                  @Dashrender said in Setting up a Skyetel SIP trunk in FreePBX:

                  Hope to change that either this summer or next.

                  Not holding my breath

                  yeah - sadly, neither am I - I'm guessing they might go the cheaper route and simply replace the digital brain with the modern/supported unit, and keep the rest of the infrastructure intact...

                  1 Reply Last reply Reply Quote 0
                  • JaredBuschJ
                    JaredBusch @Skyetel
                    last edited by

                    @Skyetel said in Setting up a Skyetel SIP trunk in FreePBX:

                    We typically recommend creating multiple trunks

                    VitalPBX's guide also uses a single pjsip trunk in the same method I did here.

                    They posted a guide a couple days before I did this one, apparently with the assistance of Skyetel staff.
                    9af0986e-5e5e-44a2-a0d2-86062468bc21-image.png

                    So you might want to rethink your "recommendation"

                    1 Reply Last reply Reply Quote 0
                    • JaredBuschJ
                      JaredBusch
                      last edited by

                      One thing to clarify here (I will also put this info in the first post).

                      By default, @Skyetel does not use the e164 standard for the inbound DID format, they use an 11 digit number. There is nothing wrong with this, but it makes it more work to "standardize" the displayed number to your users. I'm a huge fan of never showing the country code. So for US numbers that means stripping the 1.

                      FreePBX does not have anything built into their inbound dial plan code to strip a 1 fomr an 11 digit number. But they do have a process to strip the +1 from a number of any length. That is the from-pstn-e164-us context I say to use in the guide.

                      Fortunately, @Skyetel makes it very simple to send the DID in the e164 format.

                      Select your phone number(s) and click edit.

                      Right on the General tab you will see SIP Format.

                      47ca3cf1-432c-48f3-9ada-e155ea15453a-image.png

                      Click on the drop down and change it to +1NXXNXXXXXX and click save.

                      6372dc17-9170-4a80-b56c-78fedcf67f9b-image.png

                      1 Reply Last reply Reply Quote 1
                      • JaredBuschJ
                        JaredBusch
                        last edited by

                        The benefit (to me) of setting this up like this means that your inbound routing is all just 10 digit numbers.
                        80b943b7-bc27-4b89-82a3-498dec52b007-image.png

                        1 Reply Last reply Reply Quote 0
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