Tax Forms



  • Original post was here:

    @WrCombs said in What Are You Doing Right Now:

    I know not all of you work in POS systems.
    However, Does anyone have a Tax Verification form you use for your customers to sign off on taxes being correct?
    I guess we're running into a lot of issues where we have to continually change taxes and my Bosses boss is getting a little restless



  • @DustinB3403 said in What Are You Doing Right Now:

    Your clients don't have business tax id's that you can use to determine the tax rate?



  • @WrCombs said in What Are You Doing Right Now:

    @DustinB3403 said in What Are You Doing Right Now:

    Your clients don't have business tax id's that you can use to determine the tax rate?

    They do, I believe- and we do set the taxes based on what we are told to set them too -

    However, My boss wants verification on our end so we can go back and say " we set the taxes and this was correct. "

    apparently we have had to (in the past) pay out for the taxes "not collected" because the tax rate was wrong and it took them a year and some change to figure it out , Apparently.

    I'm not exactly sure. We got a nasty gram from our bosses boss about how we haven't turned in any information on taxes to him, or how we have to continue to make changes.

    @DustinB3403 said in What Are You Doing Right Now:

    @WrCombs said in What Are You Doing Right Now:

    They do, I believe- and we do set the taxes based on what we are told to set them too -
    However, My boss wants verification on our end so we can go back and say " we set the taxes and this was correct. "
    apparently we have had to (in the past) pay out for the taxes "not collected" because the tax rate was wrong and it took them a year and some change to figure it out , Apparently.
    I'm not exactly sure. We got a nasty gram from our bosses boss about how we haven't turned in any information on taxes to him, or how we have to continue to make changes.

    That's weird that you'd be expected to pay a tax burden because your client gave you bad information. . . If anything that's on the client to correct with the IRS, and pay the amount due, and have you make the adjustments once the rate is determined.

    @WrCombs said in What Are You Doing Right Now:

    @DustinB3403 said in What Are You Doing Right Now:

    @WrCombs said in What Are You Doing Right Now:

    They do, I believe- and we do set the taxes based on what we are told to set them too -
    However, My boss wants verification on our end so we can go back and say " we set the taxes and this was correct. "
    apparently we have had to (in the past) pay out for the taxes "not collected" because the tax rate was wrong and it took them a year and some change to figure it out , Apparently.
    I'm not exactly sure. We got a nasty gram from our bosses boss about how we haven't turned in any information on taxes to him, or how we have to continue to make changes.

    That's weird that you'd be expected to pay a tax burden because your client gave you bad information. . . If anything that's on the client to correct with the IRS, and pay the amount due, and have you make the adjustments once the rate is determined.

    Like I said , I dont have all the info, this is just what i've been told.

    Im gonna create another thread for easier tracking .



  • There, all caught up.

    Now, I dont have all the information.
    But This has been an ongoing situation - Where we set the taxes and then they tell us it's wrong after a while.
    My boss wants a form to give to the sites to have them sign off and take the "liability" off of us - which Doesn't make sense to me, But at any rate, Im looking for suggestions.



  • @DustinB3403 said in What Are You Doing Right Now:

    That's weird that you'd be expected to pay a tax burden because your client gave you bad information. . . If anything that's on the client to correct with the IRS, and pay the amount due, and have you make the adjustments once the rate is determined.

    Not really. THey are a service provider that is responsible for setting the tax rates into the system they are providing.

    Assuming that they screwed up, and did not put things in correctly, then the client should not be on the hook to pay for that.

    I don't do PoS, systems, but I (re)wrote a billing system for one client that bills out millions of dollars of fuel a day. Then it generates a ACH file that is sent to their bank that instructs the bank to automatically take the money from their customers' accounts.

    Then reports are generated in our system and sent tot he client's accounting system so they can send the various tax payments to the entities that are supposed to get it.

    The initial setup and verification that all the taxes were being applied correctly was ghastly. Yes we have it in writing that everything worked correctly.

    We also designed it that the client is responsible for yearly tax rate changes.



  • @JaredBusch said in Tax Forms:

    @DustinB3403 said in What Are You Doing Right Now:

    That's weird that you'd be expected to pay a tax burden because your client gave you bad information. . . If anything that's on the client to correct with the IRS, and pay the amount due, and have you make the adjustments once the rate is determined.

    Not really. THey are a service provider that is responsible for setting the tax rates into the system they are providing.

    Assuming that they screwed up, and did not put things in correctly, then the client should not be on the hook to pay for that.

    I don't do PoS, systems, but I (re)wrote a billing system for one client that bills out millions of dollars of fuel a day. Then it generates a NAFTA file that is sent to their bank that instructs the bank to automatically take the money from their customers' accounts.

    Then reports are generated in our system and sent tot he client's accounting system so they can send the various tax payments to the entities that are supposed to get it.

    The initial setup and verification that all the taxes were being applied correctly was ghastly. Yes we have it in writing that everything worked correctly.

    We also designed it that the client is responsible for yearly tax rate changes.

    You just used a generic form such as:

    The tax rate of x % is correct, And will follow all yearly tax changes 
    

    ?



  • @WrCombs said in Tax Forms:

    @JaredBusch said in Tax Forms:

    @DustinB3403 said in What Are You Doing Right Now:

    That's weird that you'd be expected to pay a tax burden because your client gave you bad information. . . If anything that's on the client to correct with the IRS, and pay the amount due, and have you make the adjustments once the rate is determined.

    Not really. THey are a service provider that is responsible for setting the tax rates into the system they are providing.

    Assuming that they screwed up, and did not put things in correctly, then the client should not be on the hook to pay for that.

    I don't do PoS, systems, but I (re)wrote a billing system for one client that bills out millions of dollars of fuel a day. Then it generates a NAFTA file that is sent to their bank that instructs the bank to automatically take the money from their customers' accounts.

    Then reports are generated in our system and sent tot he client's accounting system so they can send the various tax payments to the entities that are supposed to get it.

    The initial setup and verification that all the taxes were being applied correctly was ghastly. Yes we have it in writing that everything worked correctly.

    We also designed it that the client is responsible for yearly tax rate changes.

    You just used a generic form such as:

    The tax rate of x % is correct, And will follow all yearly tax changes 
    

    ?

    Generic? Hell no.

    SELECT COUNT(*) FROM Taxes = 174
    SELECT COUNT(*) FROM TaxOnTaxes = 13
    d5c168fa-0997-4ddb-8770-e2b43d5be8aa-image.png



  • I've had to deal with taxes and POS systems, but only for a single state (Ohio). Every county has a different tax rate here, and some school zones add an extra bit as well. The company I supported this for had multiple locations, but was all within a single jurisdiction tax wise. That made managing things manageable. They still changed just about every year, but it was a once a year change.

    Is part of the contract your customers sign having you manage their tax rates in the POS system?



  • @travisdh1 said in Tax Forms:

    I've had to deal with taxes and POS systems, but only for a single state (Ohio). Every county has a different tax rate here, and some school zones add an extra bit as well. The company I supported this for had multiple locations, but was all within a single jurisdiction tax wise. That made managing things manageable. They still changed just about every year, but it was a once a year change.

    Is part of the contract your customers sign having you manage their tax rates in the POS system?

    The contract they sign doesn't have anything about taxes in there.

    However we are the pos supplier/reseller/vendor for these sites, during installations we are responsible for the tax rate being set up correctly all across the US .
    What the issue is - "They dont catch the tax rate being wrong and then we have to pay them back for the taxes not correctly charging/collecting"

    My boss wants an agreement (sort of like Jared, I think) to show that they are agreeing to the current tax rate settings and that they are correct so that it puts the liability back onto our customers, I guess. I dont really know.

    I just dont know how to write it up .



  • @WrCombs said in Tax Forms:

    I just dont know how to write it up .

    You don't. You get a lawyer to do that.



  • @JaredBusch said in Tax Forms:

    @WrCombs said in Tax Forms:

    I just dont know how to write it up .

    You don't. You get a lawyer to do that.

    so tell my boss to contact the legal department here and have them write something up?



  • @WrCombs said in Tax Forms:

    @JaredBusch said in Tax Forms:

    @WrCombs said in Tax Forms:

    I just dont know how to write it up .

    You don't. You get a lawyer to do that.

    so tell my boss to contact the legal department here and have them write something up?

    100%



  • sweet, thanks.


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